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Senior Technical Program Manager, Automation Systems Delivery, NA
Vantage Data Centers Management Company LLC
Port Washington, WI
Vantage is seeking a Senior Technical Program Manager, Automation Systems Delivery, North America who leads the delivery architecture and cross-functional execution of complex automation…
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Wedding Venue General Manager
Wedgewood Weddings
Castro Valley, CA
Our General Manager in Training (GMIT) program isn’t a beginner’s course - it’s a focused development track for established leaders who want to master the Wedgewood way before running a…
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Wedding Venue General Manager
Wedgewood Weddings
San Diego, CA
The General Manager in Training program is how you get on that list.
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Launch Sr PM, ARS
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Austin, TX · Nashville, TN · Arlington, VA · Bellevue, WA · New York, NY
As a Sr Launch Program Manager, you will work with and influence numerous cross-functional stakeholders both inside and outside of Global Engineering Services (GES) with a direct impact to…
Added 1 min ago
Manager, supplier relationships
Starbucks Coffee Company
Seattle
Do you enjoy building supplier partnerships that keep coffeehouses running smoothly? As a manager of supplier relationships in Facilities Supplier Performance, you will contribute to…
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Project manager, Technology Installation (Nashville, TN)
Starbucks Coffee Company
Nashville
The Technology Installation Manager owns and supports the end-to-end lifecycle of retail technology hardware, including planning, deployment, refresh, replacement, and retirement. This role…
Added 1 min ago
Sales and Service Technician
Bridgestone Retail Operations, LLC.
United States
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 1 min ago
Store Manager
Bridgestone Retail Operations, LLC.
United States
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including…
Added 1 min ago
Distribution Center Supervisor
Firestone Industrial Products Company, L
United States
The Distribution Center Supervisor leads day-to-day warehouse operations to achieve safety, quality, delivery, cost, and productivity (SQDCP) objectives. This role directs hourly teammates…
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Industrial Security Manager - Level 2
Northrop Grumman
Dulles
The Industrial Security Manager – Level 2 will serve as a Program Security Manager and oversee all security activities and operations for the special program portfolio, including guiding…
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Manager Supply Chain Programs 3
Northrop Grumman
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Manages a program or a function within the larger organizational unit, setting & operating to objectives & providing guidance to subordinates based on goals, objectives & company policy.…
Added 1 min ago
Test Engineering Manager 3 - 20691
Northrop Grumman
Roy
Northrop Grumman Defense Systems is seeking a Test Engineering Manager 3.This position will be located in Roy, UT.
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CPW ADMINISTRATOR II / Park Professional - (Loveland, CO)
State of Colorado
Loveland, CO
- $24.69 to $39.51 USD / hour
Some positions may qualify for the Public Service Loan Forgiveness Program.
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Manager Supply Chain Programs 3
Northrop Grumman
Baltimore
This manager of managers will be responsible and accountable for the strategy, planning, budget, and execution of all material and services content in support of the Radar Accelerated…
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Flight Test Engineering Section Manager
Northrop Grumman
United States
The manager is responsible for leading flight test engineering and chief engineering personnel located at the program Integrated Test Team. This position requires a highly motivated and…
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Principal Computer Systems Analyst - Windows
Northrop Grumman
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Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.
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Store Manager - Kay Jewelers - Lake City Mall
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Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
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Store Manager - Kay Jewelers - The Mall at Robinson
Sterling Inc
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Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
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Assistant Manager
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As an Assistant Manager, you’ll help America Run on Dunkin’ through the day-to-day operations of our restaurants. You will assist the General Manager, ensuring that every shift operates…
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Manager Programs 3
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Complete environmental regulatory reports with the support of the Plant Manager

Limitlessli

Lead Care Coordinator

Brooklyn, NY, United States

$27 to $29 USD / hour

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Job details

Pay: $27 to $29 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

Lead Care Coordinator

Job Type: Full-Time, ONSITE - Local Candidates ONLY Pay Range: $27.00–$29.00 per hour Schedule: Monday–Thursday, 9:00 AM–5:00 PM; Friday, 9:00 AM–4:00 PM

Benefits

401(k) with employer matching
Health insurance
Dental and vision insurance
Disability insurance
Family leave
Life insurance
Paid orientation and training
Paid time off (PTO)
Holiday pay
Employee referral program

Position Summary

The Lead Care Coordinator oversees and supports daily staffing and care coordination operations, ensuring efficient workflows, effective use of caregiver resources, and timely patient case coverage. This role provides day-to-day guidance and support to Scheduling Coordinators, promotes team accountability, and ensures that all open cases and staffing needs are actively addressed.

Working closely with the Care Manager, the Lead Care Coordinator monitors team performance, reinforces staffing priorities, identifies operational challenges, and helps implement solutions to improve staffing efficiency and continuity of care. This position also plays an important role in supporting a positive patient onboarding experience, strengthening caregiver engagement, and contributing to overall client satisfaction and retention.

Key Responsibilities

Staffing Operations and Resource Utilization

Monitor daily staffing activities to ensure all open cases and shifts are actively being worked and appropriately prioritized.
Maximize caregiver outreach and availability through tools such as Caribou, the Priority Caregiver List, and other established resources.
Monitor coordinator activity to ensure timely outreach, consistent follow-ups, and effective staffing efforts.
Identify opportunities to reduce open shifts, improve staffing turnaround times, and maximize available caregiver resources.
Support timely caregiver placement to promote continuity of patient care.

Team Leadership and Performance Support

Provide day-to-day guidance, motivation, and operational support to Scheduling Coordinators.
Promote a culture of accountability, teamwork, responsiveness, and productivity.
Reinforce daily staffing goals, established workflows, and departmental expectations.
Monitor team engagement and responsiveness throughout the workday.
Identify performance or workflow concerns and provide coaching or escalate them to the Care Manager when appropriate.

Communication and Coordination

Provide clear and consistent communication regarding staffing priorities, open cases, urgent needs, and coverage gaps.
Deliver team updates every two (2) hours to maintain visibility into staffing progress and operational priorities.
Maintain regular communication with Scheduling Coordinators and the Care Manager regarding staffing activities and challenges.
Help ensure timely and professional communication with patients and caregivers when needed.

Operational Support and Problem Resolution

Identify staffing gaps, workflow delays, and operational barriers that may affect patient coverage.
Assist coordinators in resolving day-to-day staffing challenges and prioritizing urgent cases.
Promptly escalate critical staffing concerns or unresolved issues to the Care Manager.
Support patient onboarding and caregiver placement processes to promote a smooth and positive experience.
Provide the Care Manager with updates and visibility into staffing performance, resource needs, and operational concerns.

Compliance and Professional Standards

Ensure that staffing activities follow established departmental policies, procedures, and workflows.
Promote accuracy, efficiency, and consistency in scheduling and care coordination activities.
Maintain strict confidentiality of patient, caregiver, and employee information.
Follow applicable home care regulations, compliance standards, and New York State Department of Health requirements.
Maintain professionalism and promote a respectful, collaborative, and service-oriented work environment.

Additional Responsibilities

Adapt to changing operational demands and assist with other duties assigned by leadership to support departmental goals.

Qualifications

Minimum of three (3) years of experience in home care coordination, staffing, scheduling, or a related healthcare operations role.
Previous experience in a lead, senior coordinator, or team support position preferred.
Proficiency in Google Workspace and HHA eXchange or similar scheduling and Electronic Visit Verification (EVV) systems.
Strong understanding of home care operations, staffing workflows, compliance standards, and New York State Department of Health requirements.
Demonstrated ability to guide, motivate, and support a team while maintaining productivity and accountability.
Proven ability to manage multiple cases and competing priorities in a fast-paced, high-volume environment.
Excellent communication, interpersonal, and organizational skills.
Strong attention to detail and the ability to prioritize tasks, meet deadlines, and maintain accurate records.
Effective problem-solving and decision-making skills, particularly when addressing urgent staffing and operational needs.
Ability to work collaboratively with leadership, coordinators, patients, and caregivers.

Work Environment

This position operates in a professional office environment and involves regular interaction with Scheduling Coordinators, patients, caregivers, and leadership. The role requires managing multiple priorities in a fast-paced setting, responding to time-sensitive staffing needs, and exercising sound judgment when addressing operational challenges.

Cognitive and Physical Requirements

This role requires strong analytical, organizational, and critical-thinking skills. The employee must be able to process information, make timely decisions, maintain attention to detail, and manage competing priorities. The ability to communicate effectively, collaborate with others, adapt to changing demands, and use office systems and technology efficiently is essential.

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More about this job

Skills

Scheduling
Onboarding
Patient care
Team leadership
Teamwork
Workflow
Coaching
Communication skills
Prioritization
Regulatory compliance
Confidentiality
Leadership
Google Workspace
Organizational skills
Attention to detail
Meet deadlines
Problem solving
Decision making
Critical thinking
Use office systems

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