Jobs in the United States

25+ jobs

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Added 3 mins ago
Director of Health & Wellness ( RN LPN Senior Living )
LakeHouse Chippewa Falls
Chippewa Falls, WI
…at home and Team Members feel inspired to learn, grow, and…
Added 9 mins ago
Assistant Manager I
Family Dollar
Holland, MI
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Assistant Manager II
Family Dollar
Holland, MI
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Assistant Manager II
Family Dollar
Columbia, SC
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Assistant Manager II
Family Dollar
Montgomery, AL
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Assistant Manager I
Family Dollar
Lowell, IN
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Assistant Manager I
Family Dollar
Ruston, LA
…products. Failure to comply and/or qualify for such license can lead to demotion or separation of…
Added 9 mins ago
Director, Merchandising
True Classic
Calabasas, CA
…the assortment, innovation, and go-to-market. This role will lead what we offer, who it serves, and how it shows up by channel, ensuring every assortment decision is clear, owned, and…
Added 15 mins ago
Retail Clerk
Fresh Thyme Market
Greenfield, WI
· Must be able to lead, support, and contribute to team goals.
Added 15 mins ago
Front End Coordinator
Fresh Thyme Market
Greenfield, WI
Demonstrated ability to lead an organization that practices working safely at all times
Added 15 mins ago
Lead Customer Service Representative
Circle K
Pittsburgh, PA
Added 17 mins ago
Director, Client Services
Lighthouse Document Technologies Inc
Remote, United States
People Management: Allocate people resources and manage team performance within assigned pod, track key performance indicators, and lead team engagement and culture.
Added 27 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 27 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 27 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 27 mins ago
Head of Board and Council Engagement
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 27 mins ago
Executive Director - Alabama Region
Braven
Remote, United States
…position would become a permanent full-time regional role and lead the AL team as the region’s most senior-level executive and the face of Braven. They will be responsible for all major…
Added 27 mins ago
Executive Director - Alabama Region
Braven
Remote, United States
…position would become a permanent full-time regional role and lead the AL team as the region’s most senior-level executive and the face of Braven. They will be responsible for all major…
Added 27 mins ago
Director, Strategy
Braven
Remote, United States
Lead the development and execution of strategic initiatives and projects directly alongside executive leaders, ensuring alignment with our business model and program model. Example projects…
Added 27 mins ago
Director, Strategy
Braven
Remote, United States
Lead the development and execution of strategic initiatives and projects directly alongside executive leaders, ensuring alignment with our business model and program model. Example projects…
Added 27 mins ago
Director, Strategy
Braven
Remote, United States
Lead the development and execution of strategic initiatives and projects directly alongside executive leaders, ensuring alignment with our business model and program model. Example projects…
Added 27 mins ago
Director, Strategy
Braven
Remote, United States
Lead the development and execution of strategic initiatives and projects directly alongside executive leaders, ensuring alignment with our business model and program model. Example projects…
Added 27 mins ago
Associate Director, Development (Regional Portfolio)
Braven
Remote, United States
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
Added 27 mins ago
Head of Program Design
Braven
Remote, United States
In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Head of Program Design who will own the evolution, quality, and integrity of…
Added 27 mins ago
Head of Program Design
Braven
Remote, United States
In order to achieve its ambition of serving 80,000–100,000 Fellows over the next decade, Braven is hiring a Head of Program Design who will own the evolution, quality, and integrity of…

Lighthouse Document Technologies Inc

Director, Client Services

Remote, United States

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Job details

Posting language: English

Original job description

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role? The Director of Client Services leads a project management team (“pod”) comprised of Senior Project Managers, Project Managers, and Discovery Analysts. The pod drives an exceptional client experience through exemplary responsiveness, consultative approach, and adoption of Lighthouse technologies and workflows. The cornerstones of this position include people management, client experience, execution, and leadership.

What will this person do?

People Management: Allocate people resources and manage team performance within assigned pod, track key performance indicators, and lead team engagement and culture.
Client Experience: Develop client relationships and ensure consistency in consultative communication and standards.
Communicate proper expectations for scope and deadlines to internal and external stakeholders.
Execution: Drive team results in the areas of technology, workflow and process mastery, issue resolution, and department and/or company objectives and initiatives.
Provide support to project management team on project start-ups including kick-off call preparation and documentation of standards, as well as with project closure tasks such as final billing and data destruction.
Leadership: Deliver strategic, operating, and results-oriented leadership to promote team and individual excellence. Perform other related duties as assigned.

Bring your passion and together we will shine. It would also be great if you have the following:

Strong analytical and logical skills.
Ability to solve problems and deal with a variety of variables in situations where only limited standards exist.
Effective written and oral communication skills including having the ability to deal with difficult situations and manage conflicts to successful resolutions.
Outstanding organizational skills and the ability to multitask.
Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form.
Work within timelines and budget parameters.
Assure quality, accuracy and timeliness of all aspect of implementation.
Able to delegate tasks to appropriate inter-department team members and able to load balance when workloads exceed a team’s or person’s capacity.
Flexibility and adaptability to handle a changing and growing workload and ability to assess when team members are struggling with managing change and workload and create solutions to meet employee stress levels and client deadlines.
Experience managing people managers.
Ability to foster positive and professional relationships at all levels internally and externally.

Work Environment and Physical Demands

Duties are performed in a typical office environment while at a desk or computer table.
Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are! As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. Lighthouse offers a comprehensive quality benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. This role will be eligible to participate in an annual bonus or incentive program. As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best - shine.

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