Jobs in the United States

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Added 3 mins ago
Enterprise Data and Tool Risk Analyst
City National Bank of Florida
Coral Gables, FL
Supports the Director in maintaining the Tool Risk Management Program governing documents, procedures, and templates, drafting updates for the Director’s review.
Added 15 mins ago
Analyst, ERP and Corporate Finance
Trexon
Remote, United States
Analyst, ERP and Corporate Finance, Trexon, An Amphenol Company
Added 23 mins ago
DO
e-Discovery/Sr. e-Discovery Specialist
Department of Justice
CA
- $6,031 to $7,547 USD / month
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours…
Added 30 mins ago
SO
IT Ops and Support Analyst III
State of Idaho
Boise, ID
- $36.16 to $38.42 USD / hour
Information Technology Services (ITS) currently has an opening for an IT Operations and Support Analyst III position on the Tier 2 team in our Chinden Office in Boise. This is a hands-on…
Added 45 mins ago
Program Finance Analyst (Senior)
CACI, INC.-FEDERAL
Ashburn, VA
CACI is currently looking for an experienced Program Financial Analyst to join our Digital & Network Technology Finance team. We’re looking for a sharp, proactive Program Financial Analyst…
Added 48 mins ago
AC
Data Consultant III (Data Governance Analyst)
AMERICAN CYBERSYSTEM
Denver, CO
- $40 to $43 USD / hour
A client of Innova Solutions is immediately hiring for a Data Consultant III (Data Governance Analyst)
Added 49 mins ago
AC
Data Consultant III (Data Governance Analyst)
AMERICAN CYBERSYSTEM
Denver, CO
- $40 to $43 USD / hour
A client of Innova Solutions is immediately hiring for a Data Consultant III (Data Governance Analyst)
Added 49 mins ago
DH
Claims Audit Analyst - Denver Health Medical Plan (Must Live in Colorado. Weekl
Denver Health
Denver, CO
- $60,500 to $87,700 USD / year
Job SummaryUnder general supervision, Claims Audit Analyst is responsible for benefit administration and assist with the daily management of claims inventory. Daily data analysis and…
Added 49 mins ago
UO
Post-Doctoral Fellow
University of Colorado Denver
Aurora, CO
- $63,480 to $77,076 USD / year
Co-manage and train research coordinators, data analyst and other trainees
Added 49 mins ago
T
Data Management Analyst
TEKsystems
Charlotte, NC
- $65 to $75 USD / hour
…onsite in Charlotte, NCOverviewSeeking an experienced Business Analyst to support the STARE 2.0 transformation initiative and broader CR360 modernization efforts.This role will focus on…
Added 50 mins ago
KD
EVMS Financial Planning Analyst
Kratos Defense
Colorado Springs, CO
- $110,000 to $140,000 USD / month
…in Colorado Springs, CO for a Financial Planning & Analysis Analyst P4 who…
Added 55 mins ago
DO
Labor Finance Analyst
Department of Forestry & Fire Protection
CA
- $6,031 to $7,775 USD / month
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits.…
Added 55 mins ago
Sr. Financial Analyst
Emerson
McKinney, TX
As a Sr. Financial Analyst, you will support the financial planning activities for the worldwide Pressure Management business unit. You will collaborate with international and domestic…
Added 55 mins ago
2027 Finance Summer Analyst - Dallas
Scotiabank
Dallas, TX
The U.S. Finance Summer Analyst Program at Scotiabank is designed to introduce undergraduate and graduate students to the stimulating and dynamic environment of a full-service global…
Added 55 mins ago
Trade Compliance Analyst
Crane Worldwide Logistics
Houston, TX
Performs ECCN classification of products for accurate export and control determinations.
Added 55 mins ago
Business Analyst II
D.R. Horton, Inc.
Austin, TX
D.R. Horton, Inc. is currently looking for a*Business Analyst II***for theirFinancial Services IT Department. The right candidate will,with some supervision, clearly identify, define and…
Added 56 mins ago
Mechanic, Leadman (DCTX)
Calumet Specialty Products Partners, LLC
Dickinson, TX
Manage daily work schedule, providing technical advice and quality control to review and carry out preventive and predictive maintenance assignments in a timely manner
Added 58 mins ago
Client Delivery Analyst II (Strategic Ops and Implementations) - Remote
Velera Solutions, LLC
Remote, United States
The Client Delivery Analyst II supports the successful implementation of various complex financial institution debit and/or credit projects and initiatives. Incumbent will participate in…
Added 58 mins ago
HA
Full-Time Clinical Director (BCBA/LBA)
Hello ABA
N/A, MD
- Full-time
Participate in strategic planning, program development, and clinical policy development.
Added 1 hour ago
Business Operations Analyst
U.S. Bank National Association
Atlanta, GA · Minneapolis, MN · Tempe, AZ · Saint Paul, MN
As a Business Operations Analyst within Transaction Processing & Shared Services (TPSS), you’ll help improve how operational processes work across the organization, with a focus on…
Added 1 hour ago
A
Senior Data Analyst - Asset Management
AECOM
Remote, United States
- $90,000 to $120,000 USD / year
AECOM is actively seeking a Senior Data Analyst - Asset Management to join the U.S. West Digital Consulting team. This position will support the management, analysis, quality control,…
Added 1 hour ago
Business Process Analyst
UST Global Inc
Bellevue, WA
UST is searching for an experienced Business Process Analyst with a strong business continuity background to conduct Business Impact Analyses (BIAs), perform a risk assessment, and provide…
Added 1 hour ago
Director of Growth Marketing
Owl Cyber Defense
Remote, United States
…events, industry presence, thought leadership, earned media, and analyst and association…
Added 1 hour ago
AC
Buyer Planner
Aston Carter
Stony Point, NY
- $33.65 to $38.46 USD / hour
Strong understanding of inventory control, material planning, and supplier management.
Added 1 hour ago
DO
Budget Analyst I
Department of Forestry & Fire Protection
CA
- $3,861 to $6,276 USD / month
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits.…

Closed listing

LIGHTFEATHER IO LLC

ServiceNow Business Analyst

Alexandria, VA, United States

$110,000 to $130,000 USD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $110,000 to $130,000 USD / year
Job type: Full-time
Experience: 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

LightFeather is seeking a Senior ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Salary: $110,000–$130,000 annually, based on experience
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
Collaborate with System Architects to ensure functional designs are technically feasible.
Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

U.S. Citizenship
Ability to obtain and maintain a Secret Level security clearance.
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
Experience working in an Agile/Scrum environment.
Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
Proficiency in Visio, LucidChart, or similar tools for process mapping.
ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

ITIL v4 Foundation (or higher).
Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather? At LightFeather, you're not just taking a job - you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

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Skills

ServiceNow
Requirements gathering
Interview focus groups
Agile
Quality control
Data models
Regulatory compliance
Computer science
Scrum
IT service management
Workflow
Jira
Microsoft Azure
DevOps
Microsoft Visio
Lucidchart
ITIL
PMP
CSM

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