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Manager of Engineering, Transmission Lines
ESP Associates
Huntersville, NC
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 1 min ago
Sr Project Management Consultant - E&C
NextEra Energy
Juno Beach, FL
…utility‑scale Battery Energy Storage System (BESS) projects from early development through construction readiness. The role requires the application of advanced engineering, economic, and…
Added 1 min ago
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Strategic Sourcing Manager
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- $216,341 to $246,200 USD / year
…contract manufacturing locations. Work cross functionally with engineering; Efficiently run advanced excel simulations to identify potential supply risks that can affect product strategy.…
Added 5 mins ago
Manager Systems Engineering 1
CORP-Corporate Office
United States
We are looking for you to join our team as a dual-role technical manager position based out of Buffalo, NY. At Northrop Grumman, you will have a challenging and rewarding opportunity to be…
Added 5 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Huntersville, NC
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 7 mins ago
VSR - Structures
Stellantis
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The Vehicle System Release (VSR) must ensure the development and delivery of the BIW (Platform/Tophat), Closures, Exterior, Restraints and Vision vehicle systems that meets all the design…
Added 10 mins ago
Associate Director - Technical Data Product Owner
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…role serves as the bridge between business collaborators, data engineering teams, enterprise technology organizations, external data partners, and compliance functions to ensure secure,…
Added 10 mins ago
Sr. Technical Program Manager
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Clearwater Analytics is looking for a Vice President, Technical Program Manager to operate at the organizational level - partnering across product and engineering teams, including OEMS,…
Added 11 mins ago
Senior Technical Associate / Engineering Technician
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As a Technical Associate at MKS, you will partner with Engineering to help develop, build, test, and troubleshoot advanced laser-based, electro-mechanical, and precision motion control…
Added 11 mins ago
UI Software Developer - .Net - Remote
SitusAMC
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This role will play a key role in designing, developing, and maintaining high-quality software applications. This role will collaborate with cross-functional teams to deliver robust and…
Added 11 mins ago
Platform Engineer - Remote
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This highly visible role partners with engineering, DevOps, Agile delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure…
Added 11 mins ago
Software Engineer
Teradata
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This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
Added 11 mins ago
Group Product Manager, Privacy
Ford Motor Company
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Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 15 mins ago
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Senior Electronic Design Engineer
Kforce
Phoenix, AZ
- $140,000 to $170,000 USD / year
We are working directly with the hiring manager to identify a Senior Electronic Design Engineer to join an innovative R&D team developing next-generation connected wireless products. This…
Added 15 mins ago
Studio Manager (New Center Opening!)
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Highland Park, IL
…world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global…
Added 15 mins ago
Delivery Manager (New Location Opening!)
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…world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global…
Added 15 mins ago
Product Manager
DiliTrust
Wilmington, DE
As a Product Manager, you will help shape DiliTrust products for the US market. You will work across multiple products and turn customer and market input into clear product decisions, then…
Added 15 mins ago
Sales Catering Administrative Assistant
at Marriott
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…Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents…
Added 16 mins ago
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Engineering Director- Accounting Platform
Actionstep
Remote, United States
- $200,000 to $225,000 USD / year
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing,…
Added 19 mins ago
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Maintenance Manager Assistant
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- $24.23 to $35.61 USD / hour
As an Engineering Office Assistant 2 – Maintenance Manager Assistant your duties will include, but are not limited to:
Added 20 mins ago
Manager Of Operations
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This position provides leadership, management, direction, and vision to software engineers and/or development employees including offshore contractors/consultants and interns needed to…
Added 21 mins ago
Quality Systems Manager
Lightera
Carrollton, GA
The Quality Systems Manager supports the Carrollton site quality management system and the teams responsible for supplier quality, measurement systems, calibration, material review and…
Added 21 mins ago
Manager, Manufacturing Engineering
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This Manager role leads manufacturing engineering and production systems support for ANSI meter assembly operations across internal and contract manufacturing locations. This role oversees…
Added 22 mins ago
Incident and Escalations Manager 2 - NYC
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Added 22 mins ago
Manufacturing Inline Controls (MIC) - Equipment Technician
GLOBALFOUNDRIES U.S. INC.
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…on assigned tool sets, and use mechanical, electronic and PC/software skills to troubleshoot and resolve equipment related issues. Concise communication of updates on the status of…

Lightera

Quality Systems Manager

Carrollton, GA, United States

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Job details

Posting language: English

Original job description

JOB PURPOSE

The Quality Systems Manager supports the Carrollton site quality management system and the teams responsible for supplier quality, measurement systems, calibration, material review and analysis activities, and quality-system support. This role ensures/support the effectiveness and continual improvement of the ISO 9001 and TL 9000 management systems; maintains audit and regulatory readiness; strengthens supplier and incoming-material controls; and assures the reliability, availability, and traceability of inspection, test, and measurement systems, including optical time-domain reflectometer (OTDR) platforms and associated software, hardware, and automation. The manager develops assigned engineers and technicians, establishes priorities and standard work, and partners with Operations, Engineering, Supply Chain, Information Technology, customers, suppliers, and external agencies to reduce risk, improve quality performance, and support new products and process changes.

SUPERVISORY RESPONSIBILITIES

Supplier Quality Engineers and Supplier Quality Technicians
Calibration Technician
Material Review/Analysis (MRA) Technician
Quality engineers and technical resources assigned to measurement systems, including OTDR test platforms

KEY RESPONSIBILITIES

Lead/Support the Quality Management System.
Support the site improvements of QMS in accordance with ISO 9001, TL 9000, customer, regulatory, and company requirements.
Support document control, records, internal audits, corrective action, risk management, change control, management review inputs, and QMS performance metrics.
Support third-party, customer, and regulatory audits; ensure timely containment, root-cause analysis, corrective action, and effective closure of findings.
Promote practical standard work, process ownership, training effectiveness, and accountability across functions.
Manage supplier quality and incoming material controls.
Direct supplier qualification, monitoring, audits, material validation, incoming inspection, supplier corrective actions, and supplier performance improvement.
Partner with Supply Chain, Engineering, and Operations on supplier changes, dual sourcing, specification compliance, risk mitigation, and escalation of significant quality issues.
Use data to prioritize supplier development and verify sustained effectiveness of countermeasures.
Own calibration and measurement-system governance.
Ensure inspection, test, and measurement equipment is identified, calibrated, maintained, traceable, fit for use, and supported by controlled records.
Establish preventive maintenance, calibration, verification, and out-of-tolerance response processes that protect product decisions and minimize equipment downtime.
Lead measurement-system analysis, capability improvement, equipment rationalization, capital planning, and implementation of reliable data-collection methods.
Lead OTDR and advanced test-system support.
Provide management oversight for OTDR, EOTDR, optical switching, mechanical test equipment, MTS/Instron systems, related software, automation, and test-development activities.
Coordinate validation of new or modified test equipment, algorithms, programs, methods, and interfaces before production use.
Drive troubleshooting of hardware, software, and automation issues; engage internal experts and equipment vendors to restore capability and prevent recurrence.
Support development of testing practices for new products and advanced fiber technologies.
Manage MRA and nonconforming-material support.
Provide direction for material review and analysis activities, including sample control, testing coordination, technical records, disposition support, and communication of findings.
Ensure nonconforming material is controlled and that disposition decisions are supported by objective evidence, appropriate approvals, and product-risk assessment.
Drive data-based improvement.
Monitor quality, supplier, calibration, measurement, hold-tag, nonconformance, and equipment-performance data to identify risks and negative trends.
Lead cross-functional problem solving using PDCA, 5-Why, corrective action, statistical methods, FMEA, and other appropriate quality tools.
Define clear measures, owners, due dates, and verification criteria for improvement projects and report progress to site leadership.
Lead and develop the team.
Set priorities, assign work, coach employees, evaluate performance, plan cross-training, and build technical depth and succession capability.
Ensure personnel follow safety requirements, company policies, standard work, and applicable quality procedures.
Balance daily operational support with strategic QMS, supplier, calibration, measurement-system, and capital-improvement priorities.

MINIMUM EDUCATION AND EXPERIENCE

Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical discipline; equivalent combinations of education and directly relevant experience may be considered.
Five or more years of progressive experience in quality systems, supplier quality, manufacturing quality, calibration, metrology, test systems, or a related field.
Demonstrated experience leading technical employees, cross-functional teams, projects, or formal workstreams.
Working knowledge of ISO 9001; TL 9000 experience is preferred.
Experience with supplier corrective action, audit programs, nonconforming material, root-cause analysis, corrective action, FMEA, SPC, process capability, and measurement-system analysis.
Experience with calibration and optical or mechanical measurement systems; knowledge of OTDR equipment, test software, automation, or fiber-optic manufacturing is strongly preferred.
Strong analytical, project-management, organizational, written, verbal, and presentation skills.
Proficiency with Microsoft Office and data-analysis/reporting tools; experience with QMS software, Power BI, Minitab, or similar applications is preferred.
ASQ certification, internal or lead auditor certification, and Lean Six Sigma Green Belt or Black Belt are preferred.
Ability to travel periodically to suppliers, other facilities, laboratories, or customers as business needs require.

DECISION-MAKING REQUIREMENTS

Set priorities and allocate resources for assigned personnel, systems, and projects.
Escalate or stop activities when product, process, supplier, regulatory, calibration, or measurement-system risk is not adequately controlled.
Approve or recommend supplier-quality actions, calibration responses, measurement-system validations, equipment priorities, and corrective-action closure within delegated authority.
Recommend disposition of nonconforming material based on technical evidence and designated approval requirements.
Recommend staffing, training, capital, software, supplier-development, and process-improvement investments.

DIRECTION GIVEN AND/OR RECEIVED

Reports to the Senior Quality Manager and operates with broad responsibility for assigned quality systems and technical functions.
Provides direct leadership to supplier quality, calibration, measurement-system, and MRA personnel.
Works closely with Operations, Engineering, Research and Development, Maintenance, Supply Chain, Information Technology, Customer Service, laboratories, customers, suppliers, and certification or audit organizations.
Represents Quality in project reviews, equipment and software decisions, supplier escalations, change-control activities, audits, and leadership reviews.

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More about this job

Skills

Quality control systems
Quality assurance procedures
ISO 9001
Inspection
Supply chain management
Computer technology
Internal auditing
Risk management
Root cause analysis
Regulatory compliance
Preventive maintenance
Troubleshooting
Communication skills
Hazard assessment
Manage quality
Problem solving
Coach employees
SPC
Project management
Presentation skills
Microsoft Office
Data analysis
Microsoft Power BI
Minitab
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt
Decision making
Process improvement
Leadership
Research
Customer service

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