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Added 1 min ago
Assistant General Manager
Florida Crystals / ASR Group
Crockett, CA
…product. Reporting to the site VP/GM role, the Assistant General Manager must ensure operations meet safety, food safety, quality, cost, volume and service criteria. Executes strategy to…
Added 2 mins ago
TC
Services Task/ Strategy Support/ Cybersecurity Task Lead
Technica Corporation
Linthicum Heights, MD
- $150,000 to $175,000 USD / year
Ensuring workforce attains and maintains appropriate DoD qualifications as defined in DoDI 8140.01- 8140.03:
Added 4 mins ago
Technical Support Engineer
Magnet Forensics
Remote, United States
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related…
Added 5 mins ago
Learning & Talent Development Consultant
PNC
Birmingham, AL · Downers Grove, IL · Cleveland, OH · Pittsburgh, PA · Dallas, TX
The Learning & Development Consultant supporting Independent Risk Management (IRM) serves as a strategic advisor, translating complex business priorities into workforce capability and…
Added 5 mins ago
Quality & Regulatory Manager
Seaway Plastics Engineering
Port Richey, FL
We’re looking for a hands-on Quality & Regulatory Manager who leads from the front. The ideal candidate brings medical device manufacturing and ISO 13485 experience, strong technical…
Added 5 mins ago
Inside Sales Manager - ( Electrical/ Commercial Construction )
Wesco
Suwanee, GA
As the Manager - Inside Sales, you will be responsible for the execution of strategic direction, development, and performance of inside sales activities in assigned markets. You will work…
Added 6 mins ago
Department Manager Exempt
VANCE OUTDOORS INC
Springdale, OH
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Added 7 mins ago
O
Principal Technical Program Manager
Oracle
United States
- $97,500 to $209,500 USD / year
…cross-functional teams. Creates and automates reporting, partnering with development teams to continue improving reports, dashboards, forecasts, and models to help manage technical program…
Added 7 mins ago
AI
Director of Learning and Professional Development
AABR INC
College Point, NY
- $90,000 to $100,000 USD / year
The Director of Learning & Professional Development will lead the design and execution of a robust learning strategy for the workforce, ensuring alignment with OPWDD regulatory…
Added 7 mins ago
HG
Visual Keyholder- Four Seasons Mall
H&M Group
Greensboro, NC
- $17.73 to $19.92 USD / hour
This position reports to our Store Visual Manager (Based on volume).
Added 7 mins ago
AD
STATEWIDE PROGRAM MANAGER
Arizona Department of Administration
Remote, United States
- $85,000.03 USD / year
DES is seeking an experienced and highly motivated individual to join our team as a Statewide Program Manager with the Workforce Development Administration (WDA). This position is…
Added 9 mins ago
Public Health Nurse III
TX-HHSC-DSHS-DFPS
KAUFMAN, TX
…non-clinical setting with limited supervision of the Regional Nurse Manager (RNM). Work involves implementing training and internal quality assurance measures with considerable latitude in…
Added 10 mins ago
Speech Pathologist, Speech Pathology, Per Diem, Day
Marin General Hospital dba MarinHealth Medical Center
Greenbrae, CA
…disabilities, non-verbal communication systems, normal human development and laws which govern the…
Added 10 mins ago
Program Manager, Consultant - CalPERS
BSC
El Dorado Hills, CA · CA · Long Beach, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
…affordable healthcare services to our members. The CalPERS Program Manager, Consultant will report to the Director of Select Business Solutions. In this role you will lead the ongoing…
Added 10 mins ago
Clinical Trials Manager
Gilead Sciences, Inc.
CA
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our…
Added 12 mins ago
AH
Housekeeper
Aqua-Aston Hospitality, LLC
United States
- $25.46 USD / hour
Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk.
Added 12 mins ago
CO
Billing Operations & Data Manager (Senior Power Resources Specialist) - Energy Department
City of San Jose
San Jose, CA
- $147,005.04 to $180,070.8 USD / year
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as…
Added 12 mins ago
CO
Program Manager (Capital Improvement Program) - Environmental Services Department
City of San Jose
San Jose, CA
- $134,490.72 to $174,851.04 USD / year
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as…
Added 13 mins ago
Human Resources Manager
Dexter
Cooper, TX
The Human Resources Manager is the on-site HR leader for Dexter manufacturing operations with locations in Cooper, TX, Azle, TX and Mishawaka, IN. This role will partner with plant…
Added 15 mins ago
A
2nd Shift Production Supervisor
Aerotek
Canton, OH
- $26 to $36 USD / hour
Coordinate workflow and production priorities with department leads and the Operations Manager.
Added 15 mins ago
A
Quality Control Technician
Aerotek
Kansas City, KS
- $25 USD / hour
Prepare and distribute a daily production report for the Operations Manager, summarizing key quality and production information.
Added 16 mins ago
Branch Manager - Blytheville, AR
Southern Bancorp
Blytheville, AR
Uplift Financial Development Corporation is a different kind of financial institution. As a Community Development Financial Institution (CDFI), a federal designation reserved for…
Added 16 mins ago
A
Welder
Aerotek
Cleveland, OH
- Up to $28 USD / hour
…and clear opportunities for career growth, including skills development and advancement. The culture emphasizes supporting employees long-term success through training, development, and…
Added 17 mins ago
Assistant in Training
Buckle
Fort Worth, TX
The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for…
Added 17 mins ago
B
Full-time Sales Teammate
Buckle
Fort Worth, TX
- Full-time
Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

Closed listing

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

************

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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