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Added 3 mins ago
P
Outbound Product Manager - 12 month contract
PointClickCare
Remote, United States
- $121,900 to $152,400 USD / year
Job Title: Outbound Product Manager - 12 month contract
Added 3 mins ago
Scaled Account Manager, Beneficial Deployments
Anthropic
San Francisco, CA · New York City, NY · NY
…small teams and little technical capacity. As a Scaled Account Manager in Beneficial Deployments, you will be the person a named book of these organizations can rely on. You will own each…
Added 3 mins ago
Administrative Operations Manager
Tamayo Federal Solutions LLC
CA
TFS is seeking an Administrative Operations Manager to lead complex administrative, financial, manpower, travel, payroll, and records-management support for command-level organizations.
Added 4 mins ago
KC
Executive Secretary/Assistant I
King County
Seattle, WA
- $43.78 to $55.49 USD / hour
The Department of Adult and Juvenile Detention (DAJD) is recruiting for two (2) Executive Assistant I positions to provide high-level administrative support within the Administrative…
Added 5 mins ago
PH
Sr. Program Director
Project Hospitality
Staten Island, NY
- $88,740 to $91,529 USD / year
The Sr. Program Director will serve in a marketing, professional and community relations capacity, as directed by the Sr. Deputy Executive Director, to ensure that the program is well known…
Added 6 mins ago
J
Senior Manager, Advanced Grid and Controls Solutions
Louisville, CO
- $173,000 to $216,750 USD / year
The Senior Manager of Advanced Grid and Controls Solutions leads an engineering team responsible for defining, evaluating, validating, and deploying advanced grid-integration and control…
Added 6 mins ago
Intermediate Account Manager- TAG Retirement
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…Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy…
Added 7 mins ago
US
Special Assistant to the CEO (64219)
UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK
New York, NY
- $60,000 to $65,000 USD / year
In addition to serving as the CEO’s primary administrative partner, the Special Assistant provides support to the Chief Program and Equity Officer (CPEO), three Associate Executive…
Added 8 mins ago
Technical Program Manager – Cluster Build and Operations
Advanced Micro Devices, Inc
Austin, TX
As the Cluster Build and Operations Program Manager, you are the accountable leader for the cluster from concept through delivery and into steady-state service. You partner with engineering…
Added 11 mins ago
Strategic Account Executive – Employee Benefits
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Added 11 mins ago
Chief of Staff, Access, PSET
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Remote, United States
This is a high-trust leadership role requiring sound judgment, executive communication, operational rigor, and influence without direct authority. It is not primarily an executive…
Added 12 mins ago
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Home Health Account Executive
BAYADA Home Health Care
Reading, MA
- $70,000 to $75,000 USD / year
BAYADA Home Health Care is seeking an experienced Account Executive to fill the role of Marketing Manager to develop and manage relationships with referral sources in the community to…
Added 12 mins ago
Business Analyst, Finance (Sustain Analytics)
Mass General Brigham Incorporated
Remote, United States
Support the development of consistent executive level reporting, to be used by clinical and administrative leaders within the perioperative and procedural areas, to measure performance and…
Added 13 mins ago
Head of Power & Infrastructure Development
Fortitude Mining, LLC
Remote, United States
Oversee greenfield development from site control through energization, coordinating engineers, contractors, and utility partners
Added 14 mins ago
Program Director - New York
Cubic Transportation Systems, Inc.
United States
JOB SUMMARY: Leadership of Cubic Transportation (CTS) assigned program(s), reporting directly to the Assistant General Manager. The Program Director is responsible for leading assigned…
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Technical Project Manager
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The Technical Project Manager is responsible for the successful execution of customer programs involving embedded automotive and stationary control units. This role serves as the primary…
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911 Emergency Communications Director
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…such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health…
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Kitchen Manager Executive Chef
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- $66,000 to $81,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 18 mins ago
Restaurant Senior Manager
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…hospitality downtown, and we’re seeking a Senior Restaurant Service Manager to help lead this next chapter. You’ll need at least 3 years of restaurant management or supervisory experience,…
Added 19 mins ago
Director, Finance
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Budget Development & Strategy: Direct preparation of the annual budget for the entity. Consult with officials to determine policies, guidelines, and program changes which may bear upon…
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Fleet Asset Strategy Program Manager
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Support the Manager Fleet Management in the development and execution of fleet asset, fuel, equipment rental, and infrastructure strategies through analysis, program leadership, and…
Added 20 mins ago
Executive Underwriter, Risk Management
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The Executive Underwriter in Major Accounts Risk Management is responsible for developing, growing, and maintaining a profitable, diversified book of loss sensitive primary casualty…
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Portfolio Analytics & Strategy Specialist
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PA · Brecksville, OH · Houston, TX
…support regulatory, risk management, portfolio monitoring, and executive reporting…
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Principal Engineer
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…operational excellence. The Director serves as a strategic advisor to executive leadership and technology teams, enabling digital transformation initiatives while reducing complexity,…

Closed listing

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

************

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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