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Added 1 min ago
Sr. Director Indirect Strategic Sourcing
USA-Medtronic MiniMed, Inc 1017
Los Angeles, CA · Virtual, GA · San Antonio, TX
Influence Enterprise Leadership: Challenge conventional spending practices and partner with senior executives to drive difficult decisions, organizational change, and adoption of new…
Added 3 mins ago
Hybrid New England - Senior Project Manager (5287)
SMX
Boston, MA · Hollywood, MD
SMX is hiring a Senior Technical Project Manager to own delivery across multiple concurrent state and local government technical programs. SMX advances state and local missions through…
Added 4 mins ago
Senior Technical Product Marketing Manager, Performance
Fastly
Denver, CO · New York City, NY · San Francisco, CA · NY
Senior Technical Product Marketing Manager – Performance
Added 4 mins ago
Business Analytics Consultant - Power BI
PNC
Pittsburgh, PA · Charlotte, NC · Raleigh, NC · Brecksville, OH · Houston, TX
Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.
Added 4 mins ago
Business Analytics Manager
PNC
Pittsburgh, PA · New York, NY · Strongsville, OH
…contribute to the company’s success. As a Business Analytics Manager within PNC's Enterprise Change Office, you will be based in Pittsburgh, PA, Strongsville, OH or New York City,…
Added 4 mins ago
Fiduciary Advisor III
PNC
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…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 4 mins ago
Risk and Control Advisor Senior - Business Resiliency Oversight
PNC
Pittsburgh, PA · Birmingham, AL · Cleveland, OH · Strongsville, OH
Oversees and/or designs the risk management program and corresponding communication strategies. Engages the lines of business to review and challenge compliance with programs.
Added 4 mins ago
Learning & Talent Development Consultant
PNC
Birmingham, AL · Downers Grove, IL · Cleveland, OH · Pittsburgh, PA · Dallas, TX
…doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial…
Added 5 mins ago
Senior Business Operations & Program Manager (Customer Support)
Etsy, Inc.
Remote, United States
We’re looking for a Senior Business Operations & Program Manager to partner with the Senior Director of Customer Support and lead the cross-functional programs that matter most to Support.…
Added 6 mins ago
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Affordable Housing Property Manager III (North Port Village)
WinnCompanies
Port Huron, MI · Clinton Township, MI · Fort Gratiot Township, MI · St. Clair Shores, MI · Chesterfield Township, MI · Lapeer, MI
- $64,000 to $75,000 USD / year
WinnCompanies is searching for an Affordable Housing Property Manager III to join our team at North Port Village, a 251-unit affordable multifamily and senior housing community located in…
Added 12 mins ago
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Billing Operations & Data Manager (Senior Power Resources Specialist) - Energy Department
City of San Jose
San Jose, CA
- $147,005.04 to $180,070.8 USD / year
The Energy Department is currently seeking to fill one (1) full-time Senior Power Resources Specialist (Senior Billing Operations & Data Manager) vacancy in the Account Services, Marketing…
Added 16 mins ago
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Customer Service Associate - Keaau
NORTHSTAR ENERGY LLC
Keaau, HI
- $16.5 to $19.5 USD / hour
…can lead to exciting career advancement opportunities like Senior Customer Service Associate and Shift Manager, with rewarding pay increases! Additionally, enjoy the ultimate flexibility of…
Added 17 mins ago
Program Manager V
Cherokee Federal
Washington, DC
The Program Manager will lead and support initiatives that deepen partnerships with U.S. allies and international stakeholders to advance a shared vision in alignment with U.S. national…
Added 18 mins ago
Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Bellevue, WA · Arlington, VA
…and services portfolio. The TPA team is seeking a Technical Program Manager to join our Trust Incident & Crisis Management function. In this role, you will manage incident response for…
Added 18 mins ago
Trust and Privacy TPM, Devices & Services Trust, Privacy, and Accessibility
Amazon.com Services LLC
Sunnyvale, CA · Arlington, VA · Bellevue, WA
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Added 20 mins ago
Strategy & Transformation Senior Manager
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Remote, United States
Baker Tilly has an incredible career opportunity for a senior manager to join our growing Digital Consulting team.
Added 20 mins ago
Account Coordinator, EBC
SCS Global Services
Remote, United States
…to support the Energy, Biomaterials, and Circularity (EBC) program staff in the process of helping clients pursue third-party environmental certifications. This position is responsible for…
Added 22 mins ago
Senior Cybersecurity IAM Engineer
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This role reports to this job: Manager, IT Cybersecurity Identity & Access Engineering
Added 23 mins ago
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HUMAN SERVICES SENIOR SUPERVISOR - SES - 67039346 - SUNLAND - NIGHT SHIFT
State of Florida
MARIANNA, FL
- $38,798.86 to $42,678.64 USD / year
Ability to coordinate prescriptive behavioral modification training programs with social, medical, recreational, and other rehabilitative program personnel.
Added 25 mins ago
Power System Engineer Sr - Resource Forecasting and Analysis
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Added 25 mins ago
Power System Engineer - Renewable Forecasting and Analysis
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Added 29 mins ago
Senior Program Manager
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Added 31 mins ago
Senior marketing manager, Experiential (Seattle or New York)
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Now Brewing – senior marketing manager, Experiential! #tobeapartner
Added 33 mins ago
Home Health Medical Social Worker-Per Diem
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…service arrangements, legal, information and referral, state/federal financial and medication programs, and…
Added 34 mins ago
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Sr Manager, Performance Analytics & Insights, Oncology
Pfizer Inc
NY · IL · PA
- $124,400 to $207,400 USD / year
Senior Manager, Performance Analytics & Insights

Closed listing

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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