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Added 1 min ago
Technology Manager Material Characterization
GE Vernova
Niskayuna, NY
Drive adoption of Lean principles, project/program management best practices, and operational discipline across all team activities.
Added 1 min ago
W
Associate Client Advocate- Construction - Account Manager
WTW
Remote, United States
- $90,000 to $120,000 USD / year
Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator.
Added 1 min ago
Box Office Supervisor – Fillmore Philadelphia
Live Nation Worldwide, Inc.
Philadelphia, PA
Assist and support box office staff in any of their job functions, as needed
Added 1 min ago
Military and Family Life Counselor - Embedded (adults)
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United States
…POC and approved by the Office of Secretary of Defense (OSD) program manager. Counselor will flex schedule to respond to urgent requests as needed or at the request of the Regional…
Added 2 mins ago
Cost Analyst
Ontic Engineering & Manufacturing Inc
Chatsworth, CA
…cost estimates for aerospace and defense products, repairs and customer proposals. This role independently manages multiple estimating requests, evaluates supplier quotations and historical…
Added 2 mins ago
Human Resource - Environmental Health & Safety Manager
Grote Industries
Madison, IN
…insurance company, medical providers, employees, and departmental support staff. Manages the return to work program. Ensures compliance with all governmental environmental regulations.…
Added 3 mins ago
Business Development Manager I, II, or III
RCN Telecom Services of New York, LP
United States
Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle
Added 3 mins ago
CT
Part-Time Assistant Manager
CNMK Texas Properties, LLC.
Mission, TX
- Part-time
…are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant…
Added 3 mins ago
Facilities Manager- Hospital Setting
ENFRA LLC
Jackson, TN
The Asset Manager IV will be responsible to work with a set of company customers to review energy usage and strategies in order to implement the best practices. This will include directly…
Added 3 mins ago
Company Sales Rep
Amrize
RI · CT
…other industry professionals. Reporting to the Regional Sales Manager and working closely with internal support teams, theTerritory Sales Manager will promote the complete Duro-Last roofing…
Added 3 mins ago
Company Sales Rep
Amrize
MA
…other industry professionals. Reporting to the Regional Sales Manager and working closely with internal support teams, theTerritory Sales Manager will promote the complete Duro-Last roofing…
Added 3 mins ago
Logistician _ PMA 242
Synectic Solutions Inc
California, MD
SSI needs to add an experienced Senior Operations Logistics Manager to support our current list of services provided for the U.S. Navy.
Added 4 mins ago
TI
Manager - Patient Access (Full-Time)
The Iowa Clinic
West Des Moines, IA
- Full-time
Wondering what a day in the life of a Manager of Patient Services at The Iowa Clinic might look like?
Added 4 mins ago
SITEC3 - Configuration Manager - MacDill AFB
Peraton
MacDill AFB, FL
Peraton requires Configuration Management Specialists to support the Special Operation Command Information Technology Enterprise Contract (SITEC). Position located at MacDill AFB, FL.
Added 4 mins ago
FM
Operations Supervisor
FIRST MANAGEMENT SERVICES LLC
NEW HAVEN, CT
- $72,500 to $79,000 USD / year
Employee Assistance Program for personal and work-related support
Added 4 mins ago
Regional Communications Manager II (Albany/Capital Region)
Excellus BCBS
Albany, NY
…with multiple audiences. The incumbent provides communications support to other areas of the Corporation as…
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Regional Sales Manager, Racquet Sports (Western Region)
Wilson Sporting Goods Co.
Los Angeles, CA
- $150,000 to $180,000 USD / year
Regional Sales Manager, Western Region (Racquet Sports) | Los Angeles, CA (Hybrid)
Added 4 mins ago
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Front Office Assistant
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Altoona, PA · ALTOONA, PA
- $17 USD / hour
In this role, you will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, you…
Added 4 mins ago
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Customer Service Rep
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- $15.2 USD / hour
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Added 4 mins ago
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Team Lead
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Added 5 mins ago
Sr. Marketing Communications Manager
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…to detail. Ability to offer creative design suggestions that support customer growth and continuously evolve the brand. Demonstrate great layout and aesthetic design utilizing Adobe…
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Strategic Program Manager, Implementation (MANTL)
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role applies broad implementation expertise, operational leadership, and customer engagement experience to oversee large-scale or strategic implementation portfolios, resolve complex…
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Engineering Manager (26864)
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The Engineering Manager is responsible for leading and overseeing engineering operations within a printed circuit board (PCB) and electronics manufacturing environment and cable assembly.…
Added 6 mins ago
Technical Specialist - Power Generation
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Area Sales Manager- Southern Plains- Ottava Surgical Robotics
Auris Health Inc. Legal Entity
Oklahoma City, OK · Little Rock, AR · New Orleans, LA
As an Area Sales Manager (ASM), this individual will serve as the point person for end to end commercialization, including sales, support and capital program management for Ottava. The ASM…

Closed listing

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: The opportunity for remote work may be possible for all jobs posted by the Univera Healthcare Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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