Jobs in the United States

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Added 1 min ago
Sales Operations Manager
BambooHR
Remote, United States
As a Sales Operations Manager at BambooHR, you’ll help our revenue organization improve sales productivity, efficiency, and effectiveness by optimizing sales processes, systems, and…
Added 2 mins ago
IG
Senior Manager, Corporate Income Tax Ai
Insight Global
New York, NY
- $150,000 to $200,000 USD / year
Strong technical tax research and interpretation skills.
Added 4 mins ago
Assistant Manager - BFS Foods 13
BFS Foods
Reedsville, WV
The assistant manager is responsible for the entire store operation, in conjunction with the General Manager, including program execution and product implementation along with maximizing…
Added 4 mins ago
TW
Manager - AI Governance & Technology Risk Management
The Wendy's Company
Dublin, OH
- $105,000 USD / year
Design and implement technical capabilities utilizing GRC and data technologies (OneTrust, GCP, Dataiku, etc…) to ensure that the AI GRC and IT Risk Management processes are operationally…
Added 4 mins ago
Field Service Staff Manager
INNIO
GA
Escalation of complex technical issues to the Help Desk.
Added 7 mins ago
HI
Aisles Online Manager
Hy-Vee Inc
Marshall, MN
- $15.5 to $19.5 USD / hour
Oversees the planning, implementation, staffing, and tracking for the fulfillment and delivery of the store’s online shopping website. Will maintain the order fulfillment process and…
Added 7 mins ago
Manager, Data Platforms Admin (DBA)
Excellus BCBS
Rochester, NY · Albany, NY · Buffalo, NY · Dewitt, NY · Utica, NY
The Manager of Data Platform Administration plans, directs, and evaluates the work of Data Platform Administration team in the planning, design, development and maintenance of new and…
Added 7 mins ago
Quality Programs Manager
Excellus BCBS
Rochester, NY · Albany, NY · Binghamton, NY · Buffalo, NY · Dewitt, NY · Jamestown, NY · Utica, NY
…programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation,…
Added 7 mins ago
HR Regional Trainer
Adult Correction
Moore County, NC
…assessments, program design, development including project management, implementation, and evaluation. Manages scheduling, coordination, and delivery of soft-skill and technical training…
Added 8 mins ago
Production Manager
American Leather Operations LLC
Dallas, TX
…innovation and superb customer service, we are seeking an Production Manager . Located in Southwest Dallas on Mountain Creek Parkway and Interstate 20, we proudly offer a diverse and…
Added 8 mins ago
SF
Maintenance Reliability Manager
Stratas Foods
Hillside, NJ
- $134,128.22 to $167,659.58 USD / year
The Maintenance Reliability Manager is responsible for the roll-out of Total Productive Maintenance (TPM) transformation across all Stratas manufacturing sites. They serve as a change agent…
Added 8 mins ago
Field Service Staff Manager
INNIO
GA
Escalation of complex technical issues to the Help Desk.
Added 8 mins ago
CO
Sustainability & Resiliency Officer
City of Hallandale Beach
Hallandale Beach, FL
- $29.87 to $50.78 USD / hour
…and producing an annual report to be presented to the City Manager and the City Commissioners. Work is performed under the direction of the Grants Manager with considerable latitude in the…
Added 8 mins ago
CRC Program Specialist
Employ Milwaukee
Franklin, WI
Coordinate CRC Pilot program; implementation planning, training provider identification/scheduling, intake, assessment, case management, data entry, reporting, and post release placement…
Added 10 mins ago
Corporate Fleet Maintenance Manager
Cintas
Charlotte, NC
Cintas is seeking a Corporate Fleet Maintenance Manager to support our Fleet organization. Responsibilities include planning, organizing, directing the development, implementation and…
Added 10 mins ago
ED
Chief, Tax Support Division
Employment Development Department
CA
- $12,131 to $14,453 USD / month
…executive-level decision making regarding the development, implementation, and modification of programs, policies, strategic initiatives, and organizational priorities that affect tax…
Added 11 mins ago
Project Controls Manager
Mace
Marietta, PA
Effective implementation of PMO and Project Controls framework)/strategy on assigned commissions.
Added 11 mins ago
Manufacturing Engineering Manager
AG LEADER TECHNOLOGY
AMES, IA
The Manufacturing Engineering Manager leads the people, processes, equipment, and continuous improvement efforts required to safely and efficiently manufacture high-quality Ag Leader…
Added 13 mins ago
Systems Engineer
Bank OZK
Little Rock, AR
Actively participate in the design, implementation and management of the Bank’s IT systems including:
Added 14 mins ago
EHS Manager
d Siemens Medical Solutions USA, Inc.
United States
The Environmental, Health and Safety Manager will be responsible for the development, implementation and management of site programs and policies to ensure compliance with federal, state,…
Added 16 mins ago
Senior Client Platform Engineer - Hybrid
Caris MPI, Inc.
Irving, TX
The Senior Client Platform Engineer (M365) is a senior technical engineer responsible for the support, analysis, documentation, and operational governance of Microsoft 365 cloud services…
Added 19 mins ago
Senior Research Scientist
Rio Hondo Community College District
CA
Under the general direction of an administrator or manager, designs and conducts program evaluations and institutional research projects of considerable scope and complexity; establishes…
Added 19 mins ago
A
Agentic Commerce Senior Manager | Industrial
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
…within AI-driven and ecosystem-based environments. This Senior Manager will translate strategic vision into actionable programs, commercial value cases, and implementation roadmaps that…
Added 19 mins ago
AEM Functional Lead
Accenture
Hartford, CT
Serve as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
Added 19 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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