Jobs in the United States

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Added 2 mins ago
AF
CONFERENCE CENTER & PROTOCOL SPECIALIST
Air Force Elements, U.S. Central Command
MacDill AFB, FL
- $89,508 to $116,362 USD / year
…with planning, organizing, and coordinating itineraries for senior officers. government officials, and foreign dignitaries; senior officials of industry; to include CEOs, local, state, and…
Added 2 mins ago
CA
Regional Chief of Cybersecurity
Cybersecurity and Infrastructure Security Agency
Seattle, WA · Atlanta, GA · Oakland, CA · Chicago, IL · Kansas City, MO · Boston, MA · Philadelphia, PA · New York, NY
- $126,384 to $164,301 USD / year
Coordinating partner outreach and support through Federal and State, Local, Tribal, and Territorial (SLTT) government, and critical infrastructure relationships; aligning resources and…
Added 2 mins ago
VB
Management and Program Analyst
Veterans Benefits Administration
Washington, DC · Denver, CO · Seattle, WA · Nashville, TN · Saint Paul, MN
- $107,446 to $139,684 USD / year
…Compensation Service business systems. Works as a team leader and senior program manager, to lead and mentor project managers in developing, revising and implementing large Compensation…
Added 2 mins ago
UA
Program Manager
U.S. Army Corps of Engineers
Saint Louis, MO
- $128,967 to $197,200 USD / year
As the Deputy for Programs and Project Management, works closely with the Commander, deputies and other principal staff providing continuity of corporate leadership in assessing District…
Added 2 mins ago
CAFE RETAIL MANAGER ( PROVIDENCE ST MARY'S HOSPITAL) APPLE VALLEY CA
Compass Group
Apple Valley, CA
The Retail Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. Our Retail Managers are…
Added 3 mins ago
Program Analyst (SSW / Acquisition) - EW&C
MAG Aerospace
Aberdeen Proving Ground, MD
Provide budget input to the PL SSW Government Lead PA, PL SSW, Deputy PL SSW, and Assistant Program Manager (APM) for In-Progress Reviews (IPRs), Programs of Record (PoR), Spend Plans,…
Added 4 mins ago
B
Senior Program Manager - CICADAS
B&A
Fort Meade, MD
- $160,000 to $230,000 USD / year
B&A is seeking a Senior Program Manager to support the Defense Intelligence Agency (DIA) Cyber Intelligence Center Analytic Development and Services (CICADAS) task order. If you are…
Added 5 mins ago
IT Program Manager (Senior)
BAE Systems
Herndon, VA
…and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs…
Added 5 mins ago
Quality Programs Manager
Lifetime Workforce Solutions, LLC
United States
…internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to…
Added 5 mins ago
FA
Management and Financial Analyst
Federal Aviation Administration
Des Moines, WA
- $101,771 to $194,772 USD / year
…regional level on all aspects of ARP's financial assistance programs, consisting of the Airports Capital Improvement Plan (ACIP), Airport Improvement Program (AIP), Passenger Facility…
Added 5 mins ago
VH
Associate Chief Nurse Patient Care Aligned Teams (PACT), Connected Care and Primary Care
Veterans Health Administration
Fort Harrison, MT
- $156,597 to $208,264 USD / year
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Added 5 mins ago
UA
Program Manager
U.S. Army Corps of Engineers
Saint Louis, MO
- $128,967 to $197,200 USD / year
As the Deputy for Programs and Project Management, works closely with the Commander, deputies and other principal staff providing continuity of corporate leadership in assessing District…
Added 5 mins ago
VH
Staff Assistant
Veterans Health Administration
Vancouver, WA
- $89,508 to $116,362 USD / year
The incumbent serves as a Staff Assistant within the Veterans Integrated Service Network (VISN) Senior Health System Services (HSS) team, functioning as a key administrative, operational,…
Added 5 mins ago
OO
OPERATIONS RESEARCH ANALYST
Organization of the Joint Chiefs of Staff
Pentagon, Arlington, VA
- $169,279 to $197,200 USD / year
Organization of the Joint Chiefs of Staff, Joint Chiefs of Staff. Serves as a senior, subject matter expert Operations Research Analyst in the Warfighting Analysis Division (WAD),…
Added 6 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Lake Mary, FL
The Creative Propositions Lead sits within the Global ECS Marketing Programs team and turns program concepts into compelling, commercially focused creative pitches that win investment and…
Added 7 mins ago
Manager II – ServiceNow
Navy Federal Credit Union
Pensacola, FL
The Manager II, ServiceNow Product & Delivery is a strategic leader responsible for driving the vision, roadmap, execution, and continuous evolution of the ServiceNow platform. This role…
Added 8 mins ago
Healthcare Design and Construction Senior PM
AdventHealth
Tampa, FL
…change approval process. Coordinates the work of the Project Manager and Project Coordinator to assure the project is progressing appropriately, frequently visits job site throughout…
Added 8 mins ago
Senior Project Manager, Construction I
AdventHealth
Orlando, FL
…change approval process. Coordinates the work of the Project Manager and Project Coordinator to assure the project is progressing appropriately, frequently visits job site throughout…
Added 8 mins ago
BO
Control Center Operator
Bureau of Reclamation
Page, AZ
- $60 USD / hour
…facilities from the Control Center, working on a rotating basis with Senior Control Operator on a shift to accomplish overall operation of the power plant and water…
Added 8 mins ago
BP
Management Associate I
Bonneville Power Administration
Portland, OR
- $66,505 to $86,461 USD / year
…organizational decision-making, serving as a trusted advisor to senior leadership. This is not an ordinary support role: it is an opportunity to directly influence program strategy, solve…
Added 8 mins ago
DH
HUMAN RESOURCES SPECIALIST
DHS Headquarters
Springfield, VA
- $143,913 to $187,093 USD / year
The primary purpose of this position is to serve as a senior policy analyst and key advisor to the HCPP Director, Chief Human Capital Officer (CHCO), and DHS Components on a variety of…
Added 8 mins ago
BO
Senior Control Center Operator
Bureau of Reclamation
Page, AZ
- $63 USD / hour
This is a Senior Control Center Operator for high voltage power systems and is an occupation for which a 4-year (8,000) apprenticeship program has been established between the Bureau of…
Added 8 mins ago
CA
Client Representative
Customs and Border Protection
Boston, MA · Buffalo, NY · Detroit, MI · Newark, NJ · Philadelphia, PA · Ashburn, VA · San Francisco, CA · Seattle, WA · Miami, FL
- $106,437 to $138,370 USD / year
…international trade environment. This position serves as a senior technical and program advisor, collaborating with internal and external stakeholders to analyze complex trade-related…
Added 8 mins ago
Practice Coordinator
One Medical
Miami, FL
…in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people…
Added 11 mins ago
OO
Equal Employment Specialist
Office of the Secretary of the Interior
Location Negotiable After Selection · Washington, DC
- $125,776 to $197,200 USD / year
Serve as a senior EEO subject matter expert, providing authoritative guidance to DOI leadership, supervisors, and employees on complex EEO laws, regulations, judicial decisions, and…

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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