Jobs in the United States

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Added 1 min ago
Key Account Manager - Automotive Mechatronics
GHSP
Novi, MI
Every great vehicle program starts with a relationship. At GHSP, we're developing the electronic control technologies that power critical vehicle systems around the world, and we're looking…
Added 1 min ago
UC
Carpenter
U.S. Coast Guard
New London, CT
- $29 to $34 USD / hour
…C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the HR…
Added 1 min ago
UC
HOUSING MANAGEMENT SPECIALIST
U.S. Coast Guard
Buzzards Bay, MA
- $69,905 to $90,882 USD / year
…planning, inspections, financial analysis, housing referrals, and program…
Added 1 min ago
UC
HOUSING MANAGEMENT SPECIALIST
U.S. Coast Guard
Buzzards Bay, MA
- $69,905 to $90,882 USD / year
…planning, inspections, financial analysis, housing referrals, and program…
Added 1 min ago
VH
Occupational Therapist
Veterans Health Administration
Houston, TX
- $71,181 to $134,195 USD / year
…Rehabilitation Director, and the Rehabilitation and Extended Care Line…
Added 1 min ago
VH
Social Worker
Veterans Health Administration
Murfreesboro, TN
- $73,312 to $115,317 USD / year
…as well as interdisciplinary treatment team members in the development and implementation of treatment goals and interventions. The content and documentation of treatment plans and progress…
Added 1 min ago
TS
Transportation Security Officer
Transportation Security Administration
Helena, MT
- $46,105 to $56,844 USD / year
Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational…
Added 1 min ago
VH
Social Worker-Community Living Center
Veterans Health Administration
Saint Cloud, MN
- $72,784 to $114,488 USD / year
…incumbent is an integral part of the overall VHA health care program and as part of the health care service delivery to Veterans and their families. Social work services provide case…
Added 1 min ago
CAFE RETAIL MANAGER ( PROVIDENCE ST MARY'S HOSPITAL) APPLE VALLEY CA
Compass Group
Apple Valley, CA
…Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals…
Added 2 mins ago
Senior Cost Manager / Quantity Surveyor - Industrial and Maritime
Turner & Townsend
Baltimore, MD
Turner & Townsend is seeking an experienced Senior Cost Manager and/or Quantity Surveyor to support the delivery of a major industrial construction program in the Baltimore, Maryland area.…
Added 2 mins ago
Senior Cost Manager / Quantity Surveyor - Manufacturing Construction
Turner & Townsend
Glendale, KY
Turner & Townsend is seeking an experienced Senior Cost Manager to support the delivery of a major advanced manufacturing construction program in Glendale, Kentucky. This client-facing role…
Added 2 mins ago
Senior Cost Manager / Quantity Surveyor - Manufacturing Construction
Turner & Townsend
Elizabethtown, KY
Turner & Townsend is seeking an experienced Senior Cost Manager to support the delivery of a major advanced manufacturing construction program, This client-facing role will provide cost…
Added 3 mins ago
Project Manager
StraitSys Inc
Washington, DC
StraitSys is seeking a Project Manager to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO),…
Added 3 mins ago
Tier 2 Helpdesk Lead
StraitSys Inc
Washington, DC
StraitSys is seeking a Tier 2 Helpdesk Lead to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO),…
Added 3 mins ago
B
Senior Program Manager - CICADAS
B&A
Fort Meade, MD
- $160,000 to $230,000 USD / year
B&A is seeking a Senior Program Manager to support the Defense Intelligence Agency (DIA) Cyber Intelligence Center Analytic Development and Services (CICADAS) task order. If you are…
Added 4 mins ago
Quality Programs Manager
Lifetime Workforce Solutions, LLC
United States
…internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to…
Added 4 mins ago
Manager, Data Platforms Admin (DBA)
Capital District Physicians Health Plan, Inc.
United States
The Manager of Data Platform Administration plans, directs, and evaluates the work of Data Platform Administration team in the planning, design, development and maintenance of new and…
Added 4 mins ago
CE
Project Controls Manager - Transit
Colliers Engineering & Design
Los Angeles, CA
- $170,000 to $210,000 USD / year
We are seeking a Project Controls Manager to lead the project controls function for the Construction Management team serving as Owner's Representative on an LA Metro light rail transit…
Added 4 mins ago
FA
Management and Financial Analyst
Federal Aviation Administration
Des Moines, WA
- $101,771 to $194,772 USD / year
…and challenging activities under the minimal direction of a manager or executive. May act as a principal specialist to develop new and innovative approaches, methodologies, and/or…
Added 4 mins ago
VH
Physician - Primary Care
Veterans Health Administration
Remote, United States
- $124,308 to $315,000 USD / year
…therapist, clinical pharmacists, behavioral health clinician, and a program manager) to oversee and coordinate medical care for a population of Veterans utilizing the Patient Aligned Care…
Added 4 mins ago
UA
Program Manager
U.S. Army Corps of Engineers
Saint Louis, MO
- $128,967 to $197,200 USD / year
…Directs the formulation of the District's ten year civil works program and annual program budget. | As the Districtâs senior civilian, provides continuity of corporate leadership and…
Added 4 mins ago
VH
Staff Assistant
Veterans Health Administration
Vancouver, WA
- $89,508 to $116,362 USD / year
Coordinate and support high-level meetings, briefings, site visits, and conferences involving VISN Executive Leadership, VISN Program Team, VA Central Office representatives, congressional…
Added 4 mins ago
VH
Physician (Regular Ft) Hematology/Oncology
Veterans Health Administration
Philadelphia, PA
- $124,308 to $400,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 5 mins ago
SB
Site General Manager
Spartronics Brooksville LLC
Brooksville, FL
- $170,000 to $210,000 USD / year
Spartronics- Site General Manager – Aerospace & Defense Manufacturing
Added 5 mins ago
Case Manager RN
HCA Healthcare
Bradenton, FL
…Association’s Gold Fit Friendly Designation. We have an onsite day care program, Happy Cubs, a 24 hour employee fitness center and a healthy work environment. We develop our colleagues…

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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