Jobs in the United States

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Added 1 min ago
DC
Human Resources Specialist
Defense Contract Audit Agency
Irving, TX · Lowell, MA · Fort Belvoir, VA
- $97,307 to $133,142 USD / year
…modernization initiatives, and managed personnel actions utilizing enterprise HR information…
Added 2 mins ago
S
Technical Program Manager
Synergis
Mountain View, CA
- $110.91 to $125 USD / hour
Position Title: Program Manager – Accessibility & Quality Engineering
Added 2 mins ago
Quality Programs Manager
CDPHP
Rochester, NY · Albany, NY · Binghamton, NY · Buffalo, NY · Dewitt, NY · Jamestown, NY · Utica, NY
…internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to…
Added 2 mins ago
Cyber Defense & Resilience - Incident Response - Senior Manager
PWC US
GA-Atlanta, GA · TX-Dallas, TX · OH-Cleveland, OH · MA-Boston, MA · NJ-Florham Park, NJ · NY-New York, NY
As a Cyber Defense & Resilience - Incident Response - Senior Manager you will lead incident response efforts, guide remediation activities, and help clients respond to cyber threats across…
Added 4 mins ago
S
Web Marketing Program Manager (Contract)
Sia
Remote, United States
- $70 to $85 USD / hour
As a Web Program Manager, you'll serve as a trusted partner to enterprise technology clients, helping orchestrate complex web programs that span multiple initiatives, products, and…
Added 6 mins ago
Account Manager - Los Angeles & Southern California Region
Botrista
Remote, United States
We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in Los Angeles & Southern California Region. This blended role will allow you to pursue…
Added 7 mins ago
E
IT Analyst - T C - A and P - Policy or Billing - Int - FSO - Manager - Multiple Positions - 1757881
EY
Charlotte, NC
- $260,820 USD / year
IT Analyst, Technology Consulting, Alliances and Platforms, (Policy/Billing - Integration) - Financial Services Office (Manager) (Multiple Positions) (1757881), Ernst & Young U.S. LLP,…
Added 8 mins ago
Program Analyst (SSW / Acquisition) - EW&C
MAG Aerospace
Aberdeen Proving Ground, MD
Provide budget input to the PL SSW Government Lead PA, PL SSW, Deputy PL SSW, and Assistant Program Manager (APM) for In-Progress Reviews (IPRs), Programs of Record (PoR), Spend Plans,…
Added 9 mins ago
Project Manager
StraitSys Inc
Washington, DC
StraitSys is seeking a Project Manager to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO),…
Added 9 mins ago
Tier 2 Helpdesk Lead
StraitSys Inc
Washington, DC
…Cybersecurity Services (CSS) Identity and Access Management (USAidam) Program in Washington,…
Added 9 mins ago
Cyber Anst I
BAE Systems
Clearfield, UT
…for the Air Force Information Technology (IT), and the “DoW Program Manager’s Guidebook for Integrating the Cybersecurity Risk Management Framework (RMF) into the System Acquisition…
Added 9 mins ago
Senior Technical Product Manager
GE Vernova International LLC
United States
As a Senior Technical Product Manager, you will serve as a strategic bridge between Treasury & Tax Product Management, M&A leadership, and engineering teams, driving the vision, roadmap,…
Added 9 mins ago
Quality Programs Manager
Lifetime Workforce Solutions, LLC
United States
…internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to…
Added 11 mins ago
Information System Security Officer
Leonardo DRS, Inc.
Fort Walton Beach, FL
Work with the Site Facility Security Officer (FSO) and if applicable the Information System Security Manager (ISSM) on all classified information systems security matters and liaison to the…
Added 11 mins ago
Manager II – ServiceNow
Navy Federal Credit Union
Pensacola, FL
The Manager II, ServiceNow Product & Delivery is a strategic leader responsible for driving the vision, roadmap, execution, and continuous evolution of the ServiceNow platform. This role…
Added 12 mins ago
Enterprise Data Governance Director
Citigroup
Tampa, FL
The Data Governance Foundation Sr. Group Manager is a senior level role responsible for facilitating all aspects of the Enterprise Data Governance Reporting.
Added 12 mins ago
Agile Product Owner
KBR
Beavercreek Township, OH
This role supports enterprise modernization initiatives, software factories, advanced software-based testbeds, cloud transformation efforts, and mission applications that enable…
Added 12 mins ago
Patient Access Support Services, Enterprise Access & Reimbursement Manager - Orlando, FL Southeast Region
Bristol Myers Squibb
Orlando, FL
The Enterprise Access & Reimbursement Manager (ARM), with focus on Hematology, Oncology, and Cardiovascular portfolio.
Added 12 mins ago
Manager, Digital Product Owner – Capital Planning & Facilities (2 Year Assignment)
NBC Universal
Orlando, FL
…experience across Universal Destinations & Experiences. As a Manager, Digital Product Owner, the primary function of this role will be to manage new capabilities across the entire product…
Added 12 mins ago
C
Service Delivery Manager
Cognizant
Orlando, FL
- $141,500 to $166,500 USD / year
We are seeking an experienced Service Delivery Manager to lead and optimize application support services for a global travel and hospitality client. This role is responsible for ensuring…
Added 13 mins ago
VH
Clinical Administrative Specialist
Veterans Health Administration
Saint Louis, MO
- $76,573 to $99,550 USD / year
Serves as the primary resource and asset manager for Surgical Service, providing oversight of surgical and perioperative equipment, supplies, and operational resources. Manages Equipment…
Added 13 mins ago
Security Architect
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Tampa, FL
PERFORMANCE COACH: Sr Manager Enterprise Architecture
Added 13 mins ago
Registered Nurse (RN)- Medical Surgical/ Orthopedics
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United States
…under a triad leadership model consisting of a Patient Care Manager, Unit Supervisor, and Nursing Professional Development Practitioner, while the charge nurse carries a reduced patient…
Added 13 mins ago
Manager Mid Revenue Cycle - HIM Lab Data Abstracting
Advocate Health, Inc.
Milwaukee, WI
13533 Enterprise Revenue Cycle - HIM Ops Services and Support Lab Data Abstracting
Added 13 mins ago
HIM Operations Specialist I
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United States
10450 Enterprise Revenue Cycle - HIM Ops Document Management Acute: WI/IL

Lifetime Workforce Solutions, LLC

Quality Programs Manager

United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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