Engagement Manager

Scope of Position:

Lead Lifeshape's Recruitment and Missional Engagement functions by developing strategies that recruit and mobilize participants, deepen engagement with Lifeshape's mission, strengthen prayer initiatives, expand Global Neighbors, and cultivate future project participants and leaders. Reports to: Director of Relationships

Job Responsibilities:

1. Lead the Recruitment & Missional Engagement Team by setting direction, providing leadership, and developing team members to achieve organizational objectives. (25%)
2. Develop and implement recruitment strategies that achieve annual participant recruitment goals while growing and maintaining relationships throughout the Chick-fil-A community and other strategic networks. (25%)
3. Lead the development and successful execution of Recruitment & Missional Engagement operational plans, annual goals, and budget in support of Lifeshape's Strategic Ministry Plan. (10%)
4. Provide strategic leadership for Global Neighbors by expanding its reach, recruiting and engaging participants and volunteers, and creating pathways for participants to serve on future Lifeshape projects. (10%)
5. Lead the development, implementation, and evaluation of Lifeshape's participant journey, ensuring participants are meaningfully engaged before, during, and after project experiences. (10%)
6. Ensure systems, processes, and tools are effectively utilized to manage participant information, missional engagement and recruitment efforts, including maintaining accurate data and reporting within Salesforce and other organizational platforms. (5%)
7. Oversee Missional Engagement initiatives, including the implementation of the KNOW, BE, LIVE discipleship framework, helping participants grow in awareness of God's mission, Christlike character, and missional living. (5%)
8. Collaborate with the Director of Relationships to develop and execute prayer mobilization strategies that increase awareness, engagement, and participation among project participants, project leaders, partners, and stakeholders. (5%)
9. Create a work environment where people feel valued and want to do their best; communicate a compelling vision for each person's role; coach, develop, and motivate team members to achieve that vision. Address issues in a timely manner and provide regular constructive feedback. (5%)

Job Requirements:

1. An evangelical believer committed to Christian service consistent with our organizational purpose and beliefs who is actively involved in a church and living out his/her faith on a daily basis.
2. Bachelor's degree required. Master's degree preferred or equivalent work experience.
3. Proven leadership experience in recruiting, ministry engagement, nonprofit leadership, relationship management, business development, discipleship, or related fields.
4. Strong communication skills including one-on-one conversations, presentations, public speaking, facilitation, and written communication.
5. Strong project management skills including one-on-one conversations, presentations, public speaking, facilitation, and written communication.
6. Experience developing and evaluating strategic plans, performance metrics, and operational goals.
7. Proficiency using CRM systems, reporting tools, and other technology platforms to track participant engagement and program effectiveness.
8. Exceptional professionalism, judgment, and ability to work collaboratively across functions while advancing organizational objectives.
9. Strategic thinker with the ability to identify opportunities, solve complex problems, and drive organizational growth.
10. The ability to work independently and as a strong team player under pressure without loss of poise, grace, or humor.
11. Travel requirement: 20%

Classification: Full-Time FLSA Status: Exempt Supervises: Project Recruiters and Missional Engagement Lead