Resource Specialist

GREENFIELD

Community Options Resource Specialist

The Community Options Resource Specialist is responsible for developing supportive relationships with older adults and people with a disability, fostering independence, and serving as a central source of support and resources. Responsibilities include dissemination of information and making appropriate referrals, creating a service plan for each consumer, and serving as an advocate.

DUTIES & RESPONSIBILITIES:

Conduct virtual and in-person comprehensive, person-centered assessments with consumers, care partners, and health-care professionals. Develop, implement, and update a service plan with the consumer in collaboration with their formal and informal support systems. Make appropriate referrals to other community-based agencies and governmental organizations. Collaborate with internal and external providers to ensure adequate coordination of service plans (to include meetings and telephone contacts). Adhere to documentation standards and maintenance of consumer records according to regulations. Assist consumers, families, caregivers, and informal supports in problem-solving. Facilitate team meetings and case/family conferences as needed. Maintain up-to-date knowledge of information about services available to older adults and people with disabilities in the service area. Serve as an advocate for consumers to obtain other needed services. Participate in interdisciplinary team meetings as needed. Act as a representative of LifePath that times when directed to do so. Provide coverage for the department as assigned. Participate in staff meetings and trainings as required. Assist in training new staff by allowing them to shadow visits and by sharing information and tips. Other duties as assigned by immediate supervisor, other designated supervisory staff, or designated member of the Management Team.

QUALIFICATIONS:

Bachelor?s Degree preferred and 2-3 years of previous experience in health or human services required. License in Social Work is a plus.

Skills and Experience:

Willingness and sensitivity for working with older adults. Strong documentation skills and familiarity with electronic health records (EHR) or care management platforms and Microsoft programs. Ability to work independently and as part of an interdisciplinary team. Exceptional interpersonal and communication skills Capacity to complete comprehensive needs assessments using observation, listening, and interviewing skills. Ability to solve problems and find solutions. Flexible and able to meet multiple, and changing, program demands. Familiarity with or willingness to learn about health and human services programs. Demonstrates cultural humility and cultural responsiveness.