Childrens Services Coordinator

Shift: Full-Time

Pay Rate: $25.50-$38.50/hourly

Schedule: Monday-Friday; 8AM-4:30PM

ABOUT LIFEMOVES

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

POSITION PURPOSE

LifeMoves | MVP Santa Clara County provides interim supportive housing in San Jose to 97 families. During their stay, clients participate in holistic services tailored to each household’s unique needs and goals. Clients receive support to build self-sufficiency and return to housing stability. The team supports clients with children's supportive services, employment, housing, benefits, physical and behavioral health through case management, workshops, and connection to specialized resources.

The Motel Voucher Program Santa Clara County (MVP SCC) Children Services Coordinator plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency. This position provides case management services, life skills support, and resource connections. They work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and strengths-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.

The Children’s Services Coordinator creates a safe, supportive, and engaging environment for children and adolescents experiencing homelessness. The role connects families to resources, supports school success and social-emotional development, facilitates educational and recreational activities, and advocates for equitable access to services. The CSC works closely with parents, schools, community partners, and the site team to address client needs, respond to crises, identify service gaps, and strengthen support networks. The role also supports site operations and summer camp programming, maintains accurate documentation, contributes to program planning and reporting, and models professional and ethical behavior. The position requires a flexible schedule, including availability for at least two evenings per week.

ESSENTIAL JOB RESPONSIBILITIES

Key Job Responsibilities

• Provide client-centered case management and support, including coordinating appointments, transportation, and services to address clients’ physical, behavioral, and social needs.
• Conduct family and child assessments to identify individual needs, develop intervention plans, and connect families with appropriate services, schools, and community programs.
• Facilitate groups, workshops, and educational activities that build client skills, confidence, and independence, including age-appropriate programming for children.
• Support children’s social, emotional, physical, and cognitive development by creating positive learning environments, maintaining program supplies, and providing individualized support.
• Coordinate school and childcare support, including school enrollment, attendance and progress tracking, McKinney-Vento resources, and access to community childcare options.
• Manage specialized children’s programming, including Summer Camp activities, field trips, special events, and supervision of program staff and interns.
• Connect clients and families to community resources and build strong relationships with schools, healthcare providers, therapists, service organizations, and other community partners.
• Advocate for clients and families by addressing barriers, reducing stigma, and representing their needs and strengths with landlords, employers, agencies, and other partners.
• Coordinate with public agencies and external partners, including probation, Veterans Affairs, APS, CPS, and city, state, and federal agencies, to support client needs and program goals.
• Maintain accurate and timely documentation and data, including case notes, client records, HMIS, internal databases, program outcomes, housing placements, employment, and educational progress.
• Support site operations, safety, and crisis response, including inspections, unit and facility needs, maintaining living spaces, donation and furniture management, crisis intervention, and de-escalation.
• Complete all required training and professional development, including CPR, Mental Health First Aid (MHFA), Nonviolent Crisis Intervention, HMIS, internal database training, and required Relias courses covering trauma-informed care, homelessness, mental health, substance use, crisis response, de-escalation, professional boundaries, confidentiality, and mandated reporting.
• Participate in supervision, case conferences, continuing education, and ongoing training, applying new skills and knowledge to daily work and maintaining a flexible schedule that may include evenings, weekends, and additional duties based on client and program needs.

Qualifications

QUALIFICATIONS

Education

• Associate’s degree in a related field preferred.
• High School Diploma or GED required. Candidates with a High School Diploma/GED may substitute 2–5 years of progressively responsible experience in a related field in place of formal education.
• Related fields may include peer advocacy, community outreach, housing services, social services, or work within the homelessness services field.

Experience

• 2–5 years of relevant experience in peer advocacy, community outreach, housing services, social services, or homelessness services, with the level of experience considered in combination with education.
• Experience advocating for individuals and families, including helping clients navigate complex systems, access benefits and services, and address barriers to equitable treatment.
• Experience identifying and connecting clients to community resources, including housing, employment, healthcare, behavioral health, and social service programs.
• Experience researching client needs, identifying appropriate resources, and developing practical solutions to address barriers related to housing, employment, health, and overall well-being.
• Experience building and maintaining collaborative relationships with community organizations, service providers, government agencies, and other external partners.
• Experience facilitating groups, workshops, educational sessions, or community meetings in a way that promotes participation, learning, and empowerment.
• Demonstrated knowledge and experience supporting children and/or youth, including an understanding of their unique needs and appropriate support strategies.

ADDITIONAL REQUIREMENTS

This position is contingent upon:

• Satisfactory results of a background check.
• Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable.

SUPERVISORY RESPONSIBILITIES

N/A

TRAVEL REQUIREMENTS

This position requires occasional travel between the Navigation Center, community partner locations, client service events, and external meetings. As such:

• A valid California driver's license and reliable transportation are recommended.
• Must be able to travel throughout San Mateo County as part of regular duties.
• Mileage reimbursement is provided in accordance with agency policy.
• Occasional evening or weekend travel may be required to attend community events or support client services.
• Must maintain vehicle insurance as required by law and agency policy, if driving on agency business.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.

LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.

If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.