Jobs in the United States

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Merchandise Coordinator, Bath Softlines - Pottery Barn
Williams-Sonoma
San Francisco, CA
- $25.75 to $28.98 USD / hour
Career development workshops, learning programs, and speaker series
Added 1 min ago
Field Sales Representative- Madison, WI
Kraft Heinz Food Company Company
United States
1 to 3 years of sales, customer service, or business development experience, preferably in foodservice, consumer packaged goods (CPG), or a related industry.
Added 1 min ago
Field Sales Representative- Green Bay, WI
Kraft Heinz Food Company Company
United States
1 to 3 years of sales, customer service, or business development experience, preferably in foodservice, consumer packaged goods (CPG), or a related industry.
Added 1 min ago
Field Sales Representative- Milwaukee, WI
Kraft Heinz Food Company Company
United States
1 to 3 years of sales, customer service, or business development experience, preferably in foodservice, consumer packaged goods (CPG), or a related industry.
Added 1 min ago
Production Supervisor
Kraft Heinz Food Company Company
Jacksonville, FL
Provide direction, leadership, development, and support to direct reports through empowerment, teamwork, on-the-job assignments, and continuous improvement projects and initiatives.
Added 1 min ago
Assistant Manager
EssilorLuxottica Group
Wheaton, IL
Must have a strong command of the English language for all written correspondence & oral communication
Added 1 min ago
Plant Technician
POET
Hudson, SD
Continuous plant operation requires 12-hour shift work
Added 2 mins ago
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Nursing Professional Development Practitioner, Lead
Seattle Children's Hospital
Seattle, WA
- $121,134 to $181,700 USD / year
PEARS or PALS certification required within 3 months
Added 2 mins ago
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Instructional Assistant III - Special ED - NVES - 6 hrs.
Temecula Valley Unified School District
Temecula, CA
- $21.26 to $26.89 USD / hour
Must possess a First Aide and Cardiopulmonary Resuscitation Certificate
Added 3 mins ago
Employment Specialist 3
PCC Portland Community College
United States
The Employment Specialist is responsible for providing specialized employment services in support of an assigned program(s) whose ultimate goal is to provide training and support to clients…
Added 3 mins ago
AI Agent Engineer (Controls)
Ford Global
Redford, MI
Vehicle discount program for employees and family members and management leases
Added 5 mins ago
Senior District Business Manager, Neuroscience - Cobenfy - Central LA
Karuna Therapeutics, Inc.
Los Angeles, CA
…demand. The DBM is accountable for coaching of TASs on specific learning objectives (selling skills, scientific engagement, and use of digital capabilities) and for ensuring continuous…
Added 5 mins ago
Professional Practice Assistant or Associate Professor-Live Animal Surgery
Utah State University
Logan, UT
Contribute to curriculum development and program assessment related to veterinary education.
Added 5 mins ago
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Clean Tech Instuctor - HVAC Program
Saint Paul, MN
- $26.52 to $37.2 USD / hour
…in community and employer engagement and education about the program as well as recruitment and job placement…
Added 5 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Napa, CA
…that encourages teamwork, professional growth, and continuous learning and…
Added 5 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Petaluma, CA
…that encourages teamwork, professional growth, and continuous learning and…
Added 5 mins ago
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Project Manager
HP
Palo Alto, CA
- $95,000 to $110,000 USD / year
Typically 2 to 4 years of relevant work experience, preferably in program management, project management, strategy, business operations, transformation, or a related field.
Added 5 mins ago
Inside Sales Representative - Federal
HP
Rio Rancho, NM
…change and additional functions may be assigned as needed by…
Added 6 mins ago
CAD Specialist l
Colliers Engineering & Design
Seattle, WA
Engages in professional development related to project documentation.
Added 6 mins ago
Faculty - Diagnostic Medical Sonography General - Clinical Coordinator
MCPHS
Boston, MA
The School of Medical Imaging and Therapeutics (SMIT) seeks a full-time faculty member to deliver high quality learning experiences and education for students in the Diagnostic Medical…
Added 6 mins ago
OB
Chief Information Officer (CIO)
Ocean Beach Health
Ilwaco, WA
- $150,000 to $220,000 USD / year
This position will lead the development and implementation of an enterprise-wide technology strategy with a strong focus on AI adoption, cybersecurity resilience, infrastructure…
Added 6 mins ago
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Senior Consultant - Healthcare & Life Sciences - Commercial Strategy
master-TMS
Boston, MA · New York, NY
- $125,000 to $150,000 USD / year
Learning and Development: Engage in workshops and training sessions to enhance your consulting and business acumen, as well as your understanding of Simon-Kucher’s methodologies.
Added 7 mins ago
Practical Nursing Clinical Adjunct Instructor
Dorsey College Holdings, LLC
United States
Current Michigan Registered Nursing license required
Added 7 mins ago
End User Services Engineer II
Life360
Remote, United States
Added 8 mins ago
Partnerships Business Manager
IHS MARKIT UK SERVICES LTD
NY
● Strong experience in strategy, partnerships, business management, corporate development, commercial operations or management consulting.

Life360

End User Services Engineer II

Remote, United States

The US-based salary range for this position is $91,000 to $169,000.

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: The US-based salary range for this position is $91,000 to $169,000.
Posting language: English
Posted: Nov 10, 2026

Original job description

About Life360

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 107.7 million monthly active users (MAU), as of September 30, 2026, across more than 180 countries.

Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family).

Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com.

Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

We are AI Native

We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process.

Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy.

About The Team

Life360’s Corporate Engineering team exists to enable our workforce to be equipped, productive, and secure, wherever they’re working from. That means owning the identity, endpoint, and collaboration experience end to end, and treating the services it owns as a product. This team reports to our CISO and sits right next to Information Security, and the two work as true partners with decisions made together, not thrown over a wall. As Life360 leans further into an AI Native way of working, we're working towards automation & AI based solutions so that routine requests resolve themselves and our people can focus on the problems that need human judgment.

About the Job

We’re hiring an End User Services Engineer to own the experience every Life360 employee has with Corporate Engineering. You’ll be the senior escalation point for our operational identity, access, and device problems, but the job isn’t clearing the queue. It’s making the queue smaller by moving how employees get help from filing tickets to self-service, and by using AI agents, automation, and well-kept knowledge to resolve routine work before a person has to touch it.

This is a role for someone who sees support as a product. You’ll set the standards, measure what matters, coach the front line, and work alongside IT Engineering and Information Security with a real voice in how our operating model evolves. You’ll have the agency and runway to build, and the backing of a company that wants to see what great internal support looks like when AI is part of the team.

A year in, employees describe us as fast and easy. Most routine requests resolve in minutes without a ticket, onboarding is smooth from day one, and the knowledge behind it all is accurate enough that both people and AI agents trust it. Ticket volume per employee is falling while satisfaction climbs, and the front-line team is growing into more engineering-oriented work.

The US-based salary range for this position is $91,000 to $169,000. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers.

Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs), as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits.

What You’ll Do

Own the end-user experience: define what “delightful” means for our employees, measure it (satisfaction, time to resolution, effort), and hold the team to it
Lead the shift to self-service: design the request catalog, guided flows, and automations that let employees get what they need instantly, without waiting for a person
Build and expand AI agents and automation (using scripting and APIs) that resolve common requests end to end, with safe defaults such as dry runs, verification after every change, and human approval where it matters
Serve as the escalation point for the hardest identity, access, and device issues, and fix root causes so the same problem doesn’t come back
Create and maintain service level agreements (SLAs), keep queues healthy (accurate categorization, fast triage, no stale tickets), and use ticket data to spot patterns and remove recurring causes
Keep the knowledge base and runbooks accurate and structured so that both people and AI models can rely on them
Coach and mentor front line Support Analysts through ticket reviews, shadowing, and onboarding of new End User Services staff
Manage the joiner, mover, and leaver lifecycle, automate as much of it as possible, and stress test it continually so we find the gaps before employees do
Manage hardware inventory and forecast device needs from hiring plans, refresh cycles, and failure rates; co-own access administration and run quarterly access reviews with Information Security
Be the direct link for Corporate Engineering to teams across Life360 and refine how requests route so they reach the right owner the first time

What We’re Looking For

Required Experience

Experience in a senior or lead support, end-user services, or end-user computing role, ideally at a remote-first or distributed company
Hands-on grounding in identity and access management (single sign-on, multi-factor authentication, provisioning) and in managing macOS and Windows devices through modern device management
Experience building or rolling out self-service, such as request catalogs, guided workflows, or automation that measurably reduced ticket volume
Proficiency with scripting (e.g., Python, Bash, or PowerShell) and working with APIs to automate IT workflows
Experience building or managing AI agents or AI-assisted support tooling, including keeping the knowledge they draw on accurate
Experience coaching or mentoring support teammates and improving queue health through metrics and process changes
Security-first judgment and comfort partnering with Security and Compliance teams
A genuine drive to make the employee experience great, plus clear written communication and documentation that others can follow without you in the room
Bachelor’s degree or equivalent experience

Preferred Experience

Experience designing or improving an employee-facing Corporate Engineering or IT service experience using data (satisfaction surveys, effort scores, deflection rates)
Experience with IT asset management and hardware forecasting
Familiarity with automated user provisioning, SaaS license management, and access review or audit support
IT service management certification (e.g., ITIL)

Our Benefits

Medical, dental, vision, life and disability insurance plans (100% paid for employees)
Paid parental leave
401(k) plan with company matching program
Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
Learning & Development programs
Equipment, tools, and reimbursement support for a productive remote environment
Free Life360 Platinum Membership and Tile trackers

AI Usage: We use AI to help make our hiring process efficient. That said, every hiring decision is made by real Life360 hiring teams

Life360 Values

Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference

Be a Good Person - We have a team of high integrity people you can trust.
Be Direct With Respect - We communicate directly, even when it’s hard.
Members Before Metrics - We focus on building an exceptional experience for families.
High Intensity, High Impact - We do whatever it takes to get the job done.

Our Commitment to Belonging

Life360 is an equal opportunity employer. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. We believe diverse perspectives make us better, and we’re building a workplace that reflects the communities we serve. Don’t meet every qualification? Apply anyway.

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Jobs in the United States