Health Information Specialist

The Health Information Specialist is responsible for protecting and releasing protected health information following all regulatory guidelines and LFN policies and procedures.

QUALIFICATIONS

• High School Graduate or equivalency. Post-secondary certificate in health information technology / health sciences or related field preferred
• 2 years of recent, relevant experience in medical record administration in a healthcare setting
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred
• Experience working with Electronic Practice Management (EPM) and Electronic Health Records (EHR)
• Knowledge of medical records laws and HIPAA requirements/regulations
• Proficient in Microsoft Office
• Working knowledge of Healthcare Revenue Cycle including basic understanding of Medicare, Medicaid, and Commercial Insurers regulations and standards

REQUIRED SKILLS

• Exceptional customer service skills with the ability to effectively communicate LFN Medical Record and HIPAA policies and procedures to patients
• Able to multi-task in a fast-paced, high-growth environment and consistently meet deadlines and goals
• Proactive and self-directed with the ability to work with a team and autonomously
• Strong organizational and analytical skills with a high attention to detail and accuracy
• Excellent communication and interpersonal skills both written and oral with the ability to communicate effectively and efficiently
• Ability to handle highly confidential, sensitive and non-routine information using discretion and judgement
• Ability to compose specialized or sensitive correspondence
• HIPAA Certification within 6 months of hire

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Communicate with record requestors including patients, first responders, hospitals, tissue banks, coroners, health insurance companies, record retrieval companies, government agencies and attorneys via phone, mail, email and in person
• Manages all release of information requests in compliance with all applicable laws and LFN policy and procedures
• Notifies Revenue Cycle Manager of subpoenas, jury summons and situations that require escalation as related to Revenue Cycle Management
• Maintains accurate documentation of information released
• Performs performance improvement functions through data collection and documentation review and quality audits to ensure integrity of data and HIPAA compliance
• Account Administrator for Third Party Resources
• Perform other related tasks as assigned

🌟 Benefits That Go Above and Beyond At Life Flight Network, we believe our team members deserve more than just a job - they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart: Compensation & Retirement

• Competitive pay
• 401(k) with a 100% vested employer contribution - your future grows from day one
• Tenure bonuses to reward your loyalty and long-term commitment

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life and AD&D Insurance
• Company-paid Short & Long-Term Disability Insurance for peace of mind
• Wellness Reimbursement Program to support your health goals
• Complimentary Life Flight Network Membership for you and your household

Family & Lifestyle

• Paid Parental Leave to support growing families
• Adoption Assistance for those building families in new ways
• Bereavement Leave (including for pets) - because every family member matters
• Paid Volunteer Time - make a difference in the community, on us
• Generous Paid Time Off. Please see the full benefits summary for more details

Growth & Recognition

• Tuition and Training Reimbursement to invest in your professional development
• Public Service Loan Forgiveness (PSLF) Eligible Employer. As a nonprofit recognized by the U.S. Department of Education, your service with Life Flight Network may qualify you for federal student loan forgiveness
• Employee Recognition Awards celebrating your impact and achievements
• Multilingual Stipend to honor the value of diverse communication skills

Join Life Flight Network and be part of a team that takes care of those who care for others - both in and out of the workplace. All candidates are subject to drug screening and background investigation.

Life Flight Network is an equal opportunity employer.