Jobs in the United States

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Accounts Payable Manager
Element Materials Technology
Blue Ash, OH
At Element, we're looking for an experienced and driven Accounts Payable Manager to lead our Accounts Payable function within our Cincinnati Global Business Services team. This is an…
Added 1 min ago
General Manager
Darling Ingredients
Crows Landing, CA
Responsible for the development of the management staff including Office Manager, Plant Manager and others who impact the performance of the facility.
Added 1 min ago
Market Manager
AEG Vision
Nashville, TN
This role operates similarly to a District Manager but with a smaller practice scope, providing the Market Manager with the opportunity to build multi-unit leadership capability through…
Added 1 min ago
Patient Care Coordinator
AEG Vision
Lancaster, NH
Invests in leadership development and internal growth.
Added 1 min ago
Patient Care Coordinator
AEG Vision
Littleton, NH
Invests in leadership development and internal growth.
Added 1 min ago
Registered Nurse Case Manager
TX-HHSC-DSHS-DFPS
CARLSBAD, TX
Functional Title: Registered Nurse Case Manager
Added 2 mins ago
TN
Children's Librarian - Tremont Library
The New York Public Library
Bronx, NY
- $70,393 USD / year
May take responsibility for the facility, staff and operations in the absence of the Library Manager
Added 2 mins ago
General Manager
Wendelta, Inc.
United States
4.Writes and manages a development plan for each manager based on position descriptions.
Added 2 mins ago
J
Quality Manager
United States
- From $82,000 USD / year
The Quality Manager is responsible for overseeing all quality assurance and quality control activities within the manufacturing facility. This role ensures products meet customer…
Added 3 mins ago
PP
Seasonal Front Desk Associate - Columbia
Pet Paradise
Columbia, SC
- $13.5 USD / hour
Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide!
Added 3 mins ago
Assistant Resort Manager
Pet Paradise
Collegedale, TN
The Assistant Manager will oversee day-to-day operations of the resort and staff, as well as providing direct support to the Resort Manager on a variety of management needs.
Added 3 mins ago
Planning Manager
Kravet LLC
Remote, United States
The Planning Manager is a leadership role responsible for the overall strategy, direction, and execution of the inventory planning function across all stocked product categories, including…
Added 3 mins ago
Senior Manager, Strategy Development
The businesses of Merck KGaA, Darmstadt, Germany
Burlington, MA
Reporting to the Head of Strategy and Market Insights of Process Solutions (PS), the Strategy Development Manager will work across functions, including marketing, franchise, R&D, commercial…
Added 3 mins ago
Quality Manager
ALTEN Technology USA
Troy, MI
As part of the global ALTEN Group - 57,000+ engineers in 30 countries - we deliver across the entire product development cycle, from consulting to full project outsourcing.
Added 3 mins ago
CN
Client Success Mgr - Music
City National Bank
Studio City, CA
- $53,955 to $86,177 USD / year
Assist the Manager of Operations with ad hoc projects as needed
Added 3 mins ago
Senior Manager, Software Engineering (Graphics) - League of Legends
Riot Games
Los Angeles, CA
…to work in many broader domains. As the Senior Engineering Manager, you'll be tasked with building the long-term success for your organization by helping define the product vision,…
Added 3 mins ago
Senior Program Manager Hypersonics
Innoveering, LLC
United States
…a hands-on program leader for that work. As Senior Program Manager, you will lead a team made up of a project engineer and engineering specialists matrixed into the program, and you will…
Added 3 mins ago
Information Systems Security Engineer
Saliense LLC
Arlington, VA
Professional Development Reimbursement Program
Added 3 mins ago
Clinical Nurse IV Leader - General Medicine Stepdown
Duke Careers
Durham, NC
…diseases, GI bleed and sickle cell. We are seeking a Nurse Manager of Operations who is eager to embrace innovation, collaborate across disciplines, and help us invent the future of patient…
Added 3 mins ago
DISTRICT MANAGER
The Kroger Co.
Glen Allen, VA · Roanoke, VA
- Spend time in stores, leading store leadership in implementation and execution of merchandising and operations initiatives
Added 3 mins ago
PA
CONTENT DEVELOPER II
Platform Aerospace
Blackstone, VA
- $67,000 to $86,000 USD / year
REPORTS TO: FLIGHT OPERATIONS TRAINING MANAGER
Added 4 mins ago
Kitchen Manager - Preston, MN
Casey's
Preston, MN
As a Kitchen Manager, you’ll be a hands-on leader and a key member of the store leadership team. Working closely with the Store Manager, you’ll train, guide, and engage kitchen Team Members…
Added 4 mins ago
Career Center Assistant
SAN DIEGO WORKFORCE PARTNERSHIP INC
El Cajon, CA
Reporting to the Manager of Career Center, the Career Center Assistant will serve as the concierge and the first point of contact with job seekers requesting in-person services at assigned…
Added 4 mins ago
Associate Data Engineer
Visa Technology and Operations LLC
Foster City, CA
Contribute to the development of tools and automation processes for transforming, managing, accessing, deploying, and monitoring data processes.
Added 4 mins ago
Supply Chain Manager
Express Employment Professionals
Jamestown, NY
The Supply Chain Manager is responsible for managing and optimizing the end-to-end supply chain supporting battery cell and module manufacturing. This role ensures the timely availability…

Libra Solutions

Manager, Balance Verifications

Charlotte, NC, United States
Denver, CO, United States
Las Vegas, NV, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed

Requirements

College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

Benefits

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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