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Principal Platform Software Engineer
Oracle
Nashville, TN
- $104,500 to $234,600 USD / year
We are seeking a software engineer to build and evolve a large-scale Application Performance Monitoring (APM) platform. This role works across backend services, streaming data pipelines,…
Added 2 mins ago
AQP S75 - Acquisition Program Analyst, Senior - TS/SCI
Nationwide IT Services
Pentagon, VA
Nationwide IT Services (NIS) is currently looking for a Sr. Acquisition Program Analyst, to support SAF/AQP, Global Power Programs Directorate.
Added 3 mins ago
Full Stack Java Developer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Our customer is seeking an experienced Full Stack Java Developer capable of working with a software development team to provide enterprise system support. A successful candidate will follow…
Added 3 mins ago
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AI Engineer Intern
UiPath
Bellevue, WA
- $72.92 USD / hour
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that…
Added 4 mins ago
Jr. Royalties Analyst
UMT - Internal
Brooklyn, NY
UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables…
Added 5 mins ago
TT
Founding Fullstack Engineer
True Talent Solutions Partners
New York, NY
- $160,000 to $250,000 USD / year
…brands. As a founding full-stack engineer, you will own core platform systems that connect AI agents with business software and operational partners, helping keep critical workflows…
Added 8 mins ago
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Forward Deployed Engineer- Asset Management | IFS Copperleaf
IFS
Remote, United States
- $145,000 to $180,000 USD / year
…#MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real…
Added 12 mins ago
External Communications Manager
CCC Intelligent Solutions Inc.
Green St, IL
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part…
Added 12 mins ago
Senior Director, Commercial Lead, Creators
The.Team: SME, LLC
Dallas Office, TX · Los Angeles HQ, CA
Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team.
Added 13 mins ago
Manager, SAP Business Systems
NineDot Energy
Brooklyn, NY
…out-of-the-box solutions. As a leading community-scale, clean energy developer with a growing portfolio of projects across a range of technologies, NineDot Energy is creating innovative…
Added 13 mins ago
Director, Revenue & Strategic Accounting
Bitwarden
Remote, United States
Own and improve our FP&A planning platform and customer revenue cube, and push for automation over spreadsheets.
Added 13 mins ago
Lead Endpoint Engineer - MECM/SCCM
SHR Consulting Group, LLC
Arlington, VA
…deficiencies across Windows endpoints in OSD forest, OMS, and Platform Management domains operating on NIPRNet, SIPRNet, TS-C, and JWICS networks. The role requires strong technical…
Added 15 mins ago
Manager Data Center Operations
Digital Realty Global
Chicago, IL
…coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity…
Added 16 mins ago
SR QLTY & RELIABILITY ENGINEER
TE Connectivity
MIDDLETOWN, PA
…fields, leading innovation through our product portfolio of…
Added 17 mins ago
Manager, Balance Verifications
Libra Solutions
Remote, United States
…healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our…
Added 17 mins ago
Manager, Balance Verifications
Libra Solutions
Remote, United States
…healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our…
Added 17 mins ago
Manager, Balance Verifications
Libra Solutions
Remote, United States
…healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our…
Added 17 mins ago
Senior Developer, Business Automation
ConAgra Foods Sales, LLC
Omaha, NE
…technologies such as UiPath, Microsoft Copilot Studio, Microsoft Power Platform, Microsoft Azure Artificial Intelligence, Microsoft 365 Copilot, and other enterprise…
Added 18 mins ago
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Finance Internships – Summer 2027
NBCUniversal
New York, NY
- $25 USD / hour
NBCUniversal Advertising & Partnerships brings together the power of NBCUniversal’s iconic brands, premium content, innovative technology, and expansive audiences to create meaningful…
Added 18 mins ago
Senior Manager, Marketing Analytics
Roku
Santa Monica, CA
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is…
Added 18 mins ago
Senior Manager, Marketing Analytics
Roku
San Jose, CA · Santa Monica, CA
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is…
Added 20 mins ago
Jr. Royalties Analyst
UnitedMasters | Translation
Brooklyn, NY
UnitedMasters Inc. represents the creative solutions company, Translation, and the leading software and services platform for independent creators, UnitedMasters. UnitedMasters enables…
Added 20 mins ago
Senior Solutions Consultant
Appian Corporation
San Diego, CA
…hand-in-hand with the sales organization to demonstrate how Appian’s platform delivers AI-Powered Process Automation and orchestrates critical enterprise workflows. Our mission is to win…
Added 20 mins ago
Senior Solutions Consultant
Appian Corporation
Seattle, WA
…hand-in-hand with the sales organization to demonstrate how Appian’s platform delivers AI-Powered Process Automation and orchestrates critical enterprise workflows. Our mission is to win…
Added 20 mins ago
Senior Solutions Consultant
Appian Corporation
Los Angeles, CA
…hand-in-hand with the sales organization to demonstrate how Appian’s platform delivers AI-Powered Process Automation and orchestrates critical enterprise workflows. Our mission is to win…

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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Skills

Customer experience
Workflow
Prioritization
Process improvement
Reporting
Coaching
Scheduling
Decision making
Communication skills
Adapt to change

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