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Lab Manager
CALIFORNIA INSTITUTE OF TECHNOLOGY
Pasadena, CA
The Lab Manager will oversee and coordinate the administrative, operational, and research support functions of a laboratory, including mouse colony oversight, regulatory compliance,…
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FE
Data Engineer Principal (Enterprise Data Group)
Federal Express Corporation
Memphis, TN · Plano, TX · Moon Township, PA
- $11,177.95 to $15,884.45 USD / month
…visibility, real-time analytics, and business-critical decision systems across the global logistics…
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Cruise Missile Systems Support Equipment Manager (Electrical; K-Level)
The Boeing Company
Saint Charles, MO
Boeing Global Services is seeking a first line leader within their Support Equipment organization for the Cruise Missile Systems (CMS) Automated Test & Support Equipment team in St.…
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Wire Design & Installation Engineer (Lead & Senior)
The Boeing Company
Long Beach, CA
…Senior) to lead equipment and wire‑routing installations in support of the C‑17 military cargo aircraft worldwide. The ideal candidates are self‑motivated, take ownership of their work,…
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Senior Systems Engineering Technician
The Boeing Company
Kennedy Space Center, FL
The Boeing Defense, Space, and Security (BDS), Commercial Crew Transportation Systems (CCTS/Starliner) has an exciting opportunity for a Senior Systems Engineering Technician located at…
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Lead Simulation Software Systems Architect
The Boeing Company
El Segundo, CA
Our team builds software and hardware-based satellite simulators and emulators in support of the world’s highest-performing satellite systems for U.S. government and commercial customers.…
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Lead Software Architect
The Boeing Company
Tukwila, WA
Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Lead Software Architect to support the E-7A mission team in Tukwila, WA
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FP
Free People Key Holder
Free People
Chicago, IL
- From $18.76 USD / hour
Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
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CI
Senior Perception Software Engineer
Cyngn, Inc.
Mountain View, CA
- $198,000 to $218,000 USD / year
Partner with simulation, hardware, systems, and QA teams to define requirements, interfaces, and validation plans.
Added just now
Project Assistant
Terracon
Providence, RI
SAGE PAs provide essential support to the company principal, senior project managers, environmental scientists (project managers and junior scientists), other staff (i.e., drilling…
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Electrical Pre-Commissioning Technician 2
Dematic Corp. (ILD-US)
Grand Rapids, MI
Support pre-commissioning and commissioning activities to ensure material handling systems are tested, validated, and ready for controls integration.
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Electro-Mechanical Site Manager
Dematic Corp. (ILD-US)
Union City, GA
…reliability, and performance of automated material handling systems at a customer site. This role oversees a team of maintenance professionals, drives operational excellence, ensures safety…
Added 1 min ago
Vehicle Dynamics Performance Engineer
Stellantis
Chelsea, MI
Provide guidance to advanced chassis design teams to develop suspension architectures which support vehicle line targets and FOs
Added 1 min ago
Clinical Nurse Educator - Developmental and Behavioral Pediatrics
University of California, Davis
CA
…neurodevelopmental conditions and may provide limited care coordination support related to PATH program…
Added 1 min ago
Director, Engineering
CapMetro Corporate
Austin, TX
Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by ensuring staff follow safety and security policies, consider safety in every action, and…
Added 1 min ago
HH
Employment Specialist - Supportive Housing
HEARTSHARE HUMAN SERVICES OF NEW YORK
Brooklyn, NY
- $29.14 to $31.25 USD / hour
…team, Supportive Housing staff, and other service providers to support participants in achieving their employment, educational, and long-term self-sufficiency goals. The Employment…
Added 1 min ago
Manager, Forward-Deployed AI Engineer - AI Mobilization & Transformation
US: Mastercard International Incor
Purchase, NY · Arlington, VA
…build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and…
Added 1 min ago
Mechanical Engineering Internship (Summer 2027)
Battelle
Columbus, OH · COLUMBUS, OH
The candidate will support engineering projects for use in ocean and other challenging environments. Product areas include sensor packaging, underwater vehicle payloads and support…
Added 1 min ago
Manufacturing Engineering Internship (Summer 2027)
Battelle
Columbus, OH · COLUMBUS, OH
The candidate will support engineering projects for use in challenging environments. Product areas include modular spray systems used on C130 aircraft, sensors, and communications systems.…
Added 1 min ago
RC
Resident Service Coordinator - Providence Gardens
REDWOOD COMMUNITIES
Long Beach, CA
- $26.5 to $28.5 USD / hour
Strengthen informal support networks among residents and with families, as appropriate and with resident consent.
Added 1 min ago
Production Associate - Garment Hanger/Inspector
Cintas
Yuma, AZ
Cintas is seeking a Production Associate - Garment Hanger/Inspector to support the Rental Division. The Garment Hanger/Inspector is responsible for safely and accurately placing customer…
Added 1 min ago
Strategic Partner Executive, SHI
Horizon3
Remote, United States
…Marketing, Solutions Engineering, Product, Customer Success, Support, Finance, and Legal around shared…
Added 2 mins ago
AF
Clinical Supervisor
Abode Family
San Jose, CA
- $105,000 to $135,000 USD / year
…model, we meet people where they are and provide individualized support based on their needs, goals, and…
Added 2 mins ago
TT
Lead Platform Engineer
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $300,000 USD / year
- Operate knowledge graphs and vector search systems to support hybrid symbolic and semantic retrieval for agentic workloads.
Added 2 mins ago
TT
Full-Stack Engineer, Agent Evaluation & Reliability
True Talent Solutions Partners
San Francisco, CA
- $120,000 to $180,000 USD / year
…of architecture and product decisions while turning complex systems into useful customer-facing…

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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Skills

Customer experience
Workflow
Prioritization
Process improvement
Reporting
Coaching
Scheduling
Decision making
Communication skills
Adapt to change

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