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Predoctoral Research Associate (Summer 2027), Division of Research and Faculty Development
Harvard University
Boston, MA
…will get hands-on experience with every stage of the research process, from designing experiments through analysis and publication, and will build the empirical and institutional skills…
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Production Operator (Day Shift 6a-6p)
White River Soy Processing LLC
Creston, IA
Physically monitor process temperatures, pressures, material flows and levels to evaluate process operations.
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Manager, Rail Transportation
CapMetro Corporate
Austin, TX
The Manager Rail Transportation reports to the Director of Transportation Operations. The Manager holds the overall accountability for CapMetro’s Transportation Department, overseeing the…
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Director, Engineering
CapMetro Corporate
Austin, TX
…reliable, and compliant maintenance of way (MOW) and bridge operations across the CapMetro Railroad. This role has full accountability for the operational performance, safety, and contract…
Added 1 min ago
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Shipping and Delivery Supervisor - Salt Lake City
Silvus Technologies, Inc.
Salt Lake City, UT
- $75,000 to $90,000 USD / year
Silvus is seeking a Shipping and Delivery Supervisor who will report to the Shipping & Delivery Manager on the Shipping team. The successful individual in this role will be responsible for…
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To Go (45425)
MI COCINA LTD
Rockwall, TX
Manage all third party delivery and to go order operations, ensuring accuracy, timely fulfillment, and exceptional guest service
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Technical Project Manager
Government Employees Insurance Company
Chicago, IL · Bethesda, MD · Melville, NY
Operations performance and Business Intelligence team is seeking an energetic and effective Technical Project Manager. The successful candidate will serve a number of sub-teams responsible…
Added 2 mins ago
Pleasant Valley Corporation
Pleasant Valley Corporation
Medina, OH
The Project Manager is responsible for serving as the primary point of contact for clients at both local and corporate levels for assigned projects. This role manages multiple projects…
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HOA National Manager
Invitation Homes
Dallas, TX
The National Manager of HOA Compliance is responsible for overseeing all homeowner association (HOA) compliance operations at a national level. This role ensures accurate financial and…
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AMRG - Equipment Monitor
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $20 to $24 USD / hour
Aggregate Mineral Resource Group, LLC is seeking motivated Equipment Monitors/Laborers to support the day-to-day operations at our Desert Center facilities. This role will primarily focus…
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EA
AMRG - Equipment Operator
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $22 to $28 USD / hour
…reports on equipment condition and operational status to the Mine Operations…
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AMRG - Facilities Mechanic
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $25 to $35 USD / hour
…electrical systems and low-voltage controls to support the daily operations of our Desert Center facilities. The successful candidate will play a critical role in ensuring the efficient…
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AMRG - Commercial Plumber
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $25 to $35 USD / hour
Document Work Completed: Keep accurate records of all installations, repairs, and maintenance tasks performed. Update logs and submit reports to the Facilities Manager as required.
Added 2 mins ago
EA
AMRG - Aggregate Technician
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $25 to $38 USD / hour
…aggregate production, sampling, testing, and quality control operations across active quarry and material processing facilities. This position is responsible for conducting aggregate…
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AMRG - Iron Lab Manager
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $40 to $55 USD / hour
…acid-based testing, sample preparation, analytical testing, process recovery testing, flotation, and related laboratory functions. The manager is accountable for personnel, workflow,…
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EA
AMRG - Aggregate Lab Manager
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $40 to $55 USD / hour
…skilled, and detail-oriented Aggregate & Materials Laboratory Manager to lead laboratory operations supporting aggregate production, rock and construction-material testing, product quality,…
Added 2 mins ago
SI
Facilities & CapEx Manager
Spartan Investment Group
Remote, United States
- $126,000 to $138,000 USD / year
The mission of the Facilities & Capex Manager is to lead capital expenditure planning, budgeting, and project coordination across Spartan Investment Group's real estate portfolio. This role…
Added 2 mins ago
Senior Inventory Manager
MILLSTONE MEDICAL OUTSOURCING
Olive Branch, MS
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Added 2 mins ago
GROCERY/ASST DEPT LEADER
The Kroger Co.
Draper, UT
Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;
Added 2 mins ago
LG
Manufacturing Team Lead
LGC Group
Milford, MA
- $31 to $47 USD / hour
…maintaining the manufacturing schedule, interpretation of in-process data, and making important decisions for manufacturing processes. This position utilizes good judgment and critical…
Added 3 mins ago
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Customer Service Rep
NATIONAL FINANCE COMPANY (NFC)
Durham, NC
- $14 to $16 USD / hour
Supervision: CSR’s are under direct supervision of an Office Manager. They also report to an Area Supervisor and Vice-President of Operations.
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CUSTOMER SVC/DEPT LEADER
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Plan, organize and supervise the inventory process.
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National Field Service & Authorized Network Manager
Black & Decker (U.S.) Inc.
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National Field Service & Authorized Network Manager - Remote
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Manager, Direct Contracts
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TopRx is seeking an accomplished Manager of Direct Contracts to lead the strategy, negotiation, and administration of direct supply agreements with pharmaceutical manufacturers and medical…
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Acima Store Manager
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The Store Manager is one of the most influential roles for Acima in the retail partner stores' day to day operations. The Store Manager is responsible for the management of all activities…

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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Skills

Customer experience
Workflow
Prioritization
Process improvement
Reporting
Coaching
Scheduling
Decision making
Communication skills
Adapt to change

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