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Configuration Manager 3
AEVEX
Tampa, FL
The Configuration Manager 3 will serve as an individual contributor, exercising administrative control over technical data and product configurations in various Configuration Management…
Added 1 min ago
Manager, Forward-Deployed AI Engineer - AI Mobilization & Transformation
US: Mastercard International Incor
Purchase, NY · Arlington, VA
Manager, Forward-Deployed AI Engineer - AI Mobilization & Transformation
Added 2 mins ago
Strategic Partner Executive, SHI
Horizon3
Remote, United States
Horizon3 is seeking a senior, strategic partner leader to own and accelerate our relationship with SHI.
Added 2 mins ago
Territory Manager, Surgical-West Boston, MA
Olympus Corporation of the Americas
Boston, MA
…consumables. Maintains and expands existing business through account development, product conversions, and strategic customer engagement. Serves as the primary clinical, technical, and…
Added 3 mins ago
Physician Account Manager
Quest Diagnostics
Denver, CO
The Physician Account Manager is responsible for driving territory growth and profitability of laboratory sales through providing service and the resolution of issues in support of several…
Added 3 mins ago
Senior Inventory Manager
MILLSTONE MEDICAL OUTSOURCING
Olive Branch, MS
Millstone Medical Outsourcing is seeking an experienced and results-driven Sr. Inventory Manager to lead inventory operations at our Olive Branch facility. This role oversees inventory…
Added 3 mins ago
LG
Manufacturing Team Lead
LGC Group
Milford, MA
- $31 to $47 USD / hour
…component materials for the extended life sciences industry. We partner with IVD assay developers, pharmaceutical, CRO and academic institutions in commercialization activities across the…
Added 4 mins ago
Finance Manager (Hybrid)
Devereux
Marlton, NJ
Ready to take your finance career to the next level? As a Finance Manager at Devereux New Jersey, you'll partner with operational leaders to drive financial performance, support strategic…
Added 4 mins ago
National Field Service & Authorized Network Manager
Black & Decker (U.S.) Inc.
Remote, United States
As the National Field Service & Authorized Service Manager, you will play a critical role within Stanley Black & Decker’s Product Services Division (PSD) by leading field service…
Added 4 mins ago
Acima Store Manager
Acima
Erie, PA
The Store Manager is one of the most influential roles for Acima in the retail partner stores' day to day operations. The Store Manager is responsible for the management of all activities…
Added 5 mins ago
Client Sales Executive (Staffing Industry - Business Development)
Employbridge
Atlanta, GA · TX · FL · Dallas, TX
RemX is seeking a Business Development Manager to drive growth within our Professional practice. This is a true hunter role focused on new business development, relationship building, and…
Added 5 mins ago
Tax, Asset Management Tax Planning & Advisory Attorney, Vice President, New York City
Campus
NY
We advise the firm's businesses on the tax implications of transactions and of new products in development for the firm and its Clients; tax planning for the firm; legal interpretations and…
Added 6 mins ago
Category Manager, Strategic Sourcing - Stores
Saks
Hoboken, NJ
As a Category Manager in Strategic Sourcing & Procurement, you’ll partner with business stakeholders to develop and execute category strategies to bring value to the business. This includes…
Added 6 mins ago
Advisory Solution Consultant - Identity and Security - Healthcare and Lifesciences (Armis/Veza)
ServiceNow
Remote, United States
…field insights and best practices with peers and leadership. Partner with Product, Enablement, and Marketing teams to provide feedback from the field. Participate in a sales-driven,…
Added 7 mins ago
Property Manager
MAXUS PROPERTIES LLC
Burleson, TX
The Property Manager is responsible for the overall operational, financial, and physical performance of the community. This role leads onsite team members, drives occupancy and revenue…
Added 7 mins ago
Training and Development Director
AIR ENGINEERS, LLC
Birmingham, AL
The Training and Development Director is responsible for developing, implementing, and continuously improving training and development programs across Air Engineers. This role ensures…
Added 7 mins ago
Birmingham Branch Manager
AIR ENGINEERS, LLC
Birmingham, AL
The Birmingham Branch Manager is responsible for the overall performance, organization, and customer experience of the branch. This role oversees facility operations, inventory accuracy,…
Added 7 mins ago
UG
RN Private Duty Coordinator - Northern Counties New Jersey
UnitedHealth Group
East Brunswick, NJ · Union, NJ · Newark, NJ
- $29 to $52 USD / hour
The RN Private Duty Coordinator will be the primary care manager for a panel of members with complex medical/behavioral needs. Care coordination activities will focus on supporting member’s…
Added 7 mins ago
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Mental Health Therapist
evolvedMD
Spring, TX
- $65,000 to $91,400 USD / year
Partner with primary care providers to deliver proven whole-patient care.
Added 7 mins ago
Supply Chain CapEx Tool Enablement Coordinator
GLOBALFOUNDRIES U.S. INC.
NY
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired…
Added 7 mins ago
Supply Chain CapEx Tool Enablement Coordinator
GLOBALFOUNDRIES U.S. INC.
NY
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired…
Added 7 mins ago
Senior Manager, Data Solutions
IntegriChain
Remote, United States
The Senior Manager, Data Solutions, leads and supports the delivery of data-focused implementation projects and ongoing managed services in support of pharmaceutical commercial operations.…
Added 7 mins ago
Store Manager
GEORGICA PINE CLOTHIERS LLC
Sewickley, PA
We are looking for a highly motivated, results driven Store Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals,…
Added 8 mins ago
Manager, Optical Validation
PsiQuantum
Milpitas, CA
The Optical Validation Manager will ensure sub-assemblies and blades will be validated according to plan. He/She will lead the team in characterization, test, binning, and failure analysis…
Added 8 mins ago
BN
Merchandising Manager - Category Management, Diamond Basics
Blue Nile
Remote, United States
- $100,000 to $140,000 USD / year
Partner with the Director, Product Development, Design, Sourcing and Planning to translate category opportunities into new-product briefs

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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Skills

Customer experience
Workflow
Prioritization
Process improvement
Reporting
Coaching
Scheduling
Decision making
Communication skills
Adapt to change

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