Jobs in the United States

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Electro-Mechanical Site Manager
Dematic Corp. (ILD-US)
Union City, GA
Dematic Corp. is seeking an Electro-Mechanical Site Manager for Resident Maintenance. The Electro-Mechanical Site Manager leads the maintenance, reliability, and performance of automated…
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Predoctoral Research Associate (Summer 2027), Division of Research and Faculty Development
Harvard University
Boston, MA
Overview: The Predoctoral Research Associate position reports directly to faculty supervisors and administrative manager in the Research Staff Services office. Ideal candidates will be…
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Production Operator (Day Shift 6a-6p)
White River Soy Processing LLC
Creston, IA
Physically monitor process temperatures, pressures, material flows and levels to evaluate process operations.
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NG
Assistant Night Team Leader - Lenox, MA
Northeast Grocery
Lenox, MA
- $17.75 to $22 USD / hour
…Night Crew Associates. Responsible for Front End and Office operations, including, check approvals, nightly resets etc. Assist with the ordering of all merchandise and supplies for the…
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Manager, Rail Transportation
CapMetro Corporate
Austin, TX
The Manager Rail Transportation reports to the Director of Transportation Operations. The Manager holds the overall accountability for CapMetro’s Transportation Department, overseeing the…
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Director, Engineering
CapMetro Corporate
Austin, TX
…reliable, and compliant maintenance of way (MOW) and bridge operations across the CapMetro Railroad. This role has full accountability for the operational performance, safety, and contract…
Added 1 min ago
To Go (45425)
MI COCINA LTD
Rockwall, TX
Manage all third party delivery and to go order operations, ensuring accuracy, timely fulfillment, and exceptional guest service
Added 1 min ago
Technical Project Manager
Government Employees Insurance Company
Chicago, IL · Bethesda, MD · Melville, NY
Operations performance and Business Intelligence team is seeking an energetic and effective Technical Project Manager. The successful candidate will serve a number of sub-teams responsible…
Added 1 min ago
Strategic Partner Executive, SHI
Horizon3
Remote, United States
…production-safe autonomous pentests and other key assessment operations across internal, external, cloud, and hybrid cloud…
Added 1 min ago
GI
Assistant Staffing Manager
Garyjames Inc & Affiliates
Moultrie, GA
- $17 to $20 USD / hour
…Moultrie, GA, is seeking a results-oriented Assistant Staffing Manager to work with other office personnel in the coordination of office operations, procedures, and resources to facilitate…
Added 1 min ago
GS
Attendant - ADS Donation II FT - (ADS Floater) Must have Valid Driver's License (35492)
Goodwill San Antonio
San Antonio, TX
- $15.62 USD / hour
Looking for a job that provides meaning as well as personal and professional development?
Added 1 min ago
GS
Associate - Production FT (Cibolo) (35494)
Goodwill San Antonio
Cibolo, TX
- $15.62 USD / hour
Looking for a job that provides meaning as well as personal and professional development?
Added 1 min ago
Pleasant Valley Corporation
Pleasant Valley Corporation
Medina, OH
The Project Manager is responsible for serving as the primary point of contact for clients at both local and corporate levels for assigned projects. This role manages multiple projects…
Added 2 mins ago
EA
AMRG - Equipment Operator
Ecology Auto Parts, Inc.
DESERT CENTER, CA
- $22 to $28 USD / hour
…reports on equipment condition and operational status to the Mine Operations…
Added 2 mins ago
Leasing Consultant
Hawthorne Residential Partners
Oak Island, NC
Professional Benefits: Leasing Consultant Today – Assistant Community Manager Tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to…
Added 2 mins ago
Restaurant Manager
CBOCS West, Inc.
Victorville, CA
As a Restaurant Associate Manager, you’ll combine your passion for people and restaurant management skills to deliver excellent guest and employee experiences while driving business…
Added 2 mins ago
Buyer
Bruker Corporation
Carteret, NJ
Reporting to the Supplier Relationship Manager, the Buyer is responsible for the timely and cost-effective procurement of Maintenance, Repair and Operations (MRO) materials, indirect…
Added 2 mins ago
SI
Facilities & CapEx Manager
Spartan Investment Group
Remote, United States
- $126,000 to $138,000 USD / year
The mission of the Facilities & Capex Manager is to lead capital expenditure planning, budgeting, and project coordination across Spartan Investment Group's real estate portfolio. This role…
Added 2 mins ago
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Branch Manager
GPAC
Ferriday, LA
- $75,000 to $110,000 USD / year
A respected community bank is seeking a Branch Manager to lead one of its local branches and drive growth in deposits, loans and customer relationships. You will be the face of the bank in…
Added 2 mins ago
Senior Inventory Manager
MILLSTONE MEDICAL OUTSOURCING
Olive Branch, MS
Millstone Medical Outsourcing is seeking an experienced and results-driven Sr. Inventory Manager to lead inventory operations at our Olive Branch facility. This role oversees inventory…
Added 2 mins ago
LG
Manufacturing Team Lead
LGC Group
Milford, MA
- $31 to $47 USD / hour
…products manufactured. This position is responsible for the development and aiding of goal setting of junior manufacturing associates / direct reports, and schedule…
Added 2 mins ago
R5056066 Wind Hub Technician - ND1 (Glen Ullin, ND)
GE Vernova
Unspecified, ND
Support in all areas of site operations as directed by manager with minimal supervision including daily schedules and planning, supporting tech development, overall site leadership and…
Added 3 mins ago
RELATIONSHIP MANAGER AT THE MARION FAMILY YMCA
Marion Family YMCA
Marion, OH
…Strategic Road Map of Marion Family YMCA, the Relationship Manager-on-duty will fully understand and communicate the Y as a cause driven organization; build strong relationships with…
Added 3 mins ago
National Field Service & Authorized Network Manager
Black & Decker (U.S.) Inc.
Remote, United States
As the National Field Service & Authorized Service Manager, you will play a critical role within Stanley Black & Decker’s Product Services Division (PSD) by leading field service…
Added 4 mins ago
Sugar Bar Manager
BCC Hospitality Services LLC
Miami, FL
Sugar Manager – Beverage & Nightlife Operations

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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Skills

Customer experience
Workflow
Prioritization
Process improvement
Reporting
Coaching
Scheduling
Decision making
Communication skills
Adapt to change

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