Jobs in the United States

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Added 1 min ago
AQP S75 - Acquisition Program Analyst, Senior - TS/SCI
Nationwide IT Services
Pentagon, VA
Supporting Headquarters Air Force (HAF) budget preparation and defense, SAE oversight and decision-making activities, PEO program execution and oversight efforts of aircraft platform.
Added 1 min ago
Full Stack Java Developer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Our customer is seeking an experienced Full Stack Java Developer capable of working with a software development team to provide enterprise system support. A successful candidate will follow…
Added 2 mins ago
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AI Engineer Intern
UiPath
Bellevue, WA
- $72.92 USD / hour
As an AI Engineer Intern, you will help build the AI agents that run on our platform. You will contribute to core components, with a focus on developing capabilities like Context Grounding,…
Added 2 mins ago
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Data Engineer Principal (Enterprise Data Group)
Federal Express Corporation
Memphis, TN · Plano, TX · Moon Township, PA
- $11,177.95 to $15,884.45 USD / month
About the Team - The Enterprise Data Group at FedEx architects, builds, and operates the foundational data platform and enterprise data lake that powers operational visibility, real-time…
Added 3 mins ago
Senior Human Resources Business Partner, G&A
Yext
NY
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners…
Added 3 mins ago
Jr. Royalties Analyst
UMT - Internal
Brooklyn, NY
Enter required contractual data points into the rights management system
Added 3 mins ago
DevOps Engineer (remote preference is California based)
Cansel Group of companies
Ventura, CA · Anaheim, CA · Pleasanton, CA · Fresno, CA · Sacramento, CA
We are seeking a highly skilled DevOps Engineer to design, build, automate, secure, and operate our Digital Products Platform. This role will be responsible for managing cloud…
Added 3 mins ago
Strategic Partner Executive, SHI
Horizon3
Remote, United States
…vectors before criminals exploit them. Our flagship NodeZero™ platform delivers production-safe autonomous pentests and other key assessment operations across internal, external, cloud, and…
Added 3 mins ago
TT
Lead Platform Engineer
True Talent Solutions Partners
San Francisco, CA
- $220,000 to $300,000 USD / year
Lead platform engineering for a scientific data infrastructure team building a foundational platform that turns diverse laboratory data into a unified, queryable knowledge base. You will…
Added 3 mins ago
TT
Senior/Staff Product Engineer, Applied AI
True Talent Solutions Partners
San Francisco, CA
- $200,000 to $300,000 USD / year
…AI agents into core product workflows and build the backend platform that supports worker sourcing, vetting, matching, and…
Added 3 mins ago
TT
Founding Fullstack Engineer
True Talent Solutions Partners
New York, NY
- $160,000 to $250,000 USD / year
…brands. As a founding full-stack engineer, you will own core platform systems that connect AI agents with business software and operational partners, helping keep critical workflows…
Added 3 mins ago
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Lead Platform Engineer
True Talent Solutions Partners
South San Francisco, CA
- $205,000 to $235,000 USD / year
Lead the compute, data, AI, and security infrastructure behind a biotechnology sequencing operation. This hands-on technical leadership role combines platform engineering with close…
Added 5 mins ago
Director Strategic Partnerships, Demand
Comcast (CC) of Willow Grove
NY
…and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales…
Added 6 mins ago
Java Full Stack Engineer - Professional
HEXAWARE
United States
Implement and maintain backend Java services supporting user workflows, data processing, and integrations.
Added 6 mins ago
Capital Mangement Strats - Vice President
Deutsche Bank Securities Inc.
NY
…is investing heavily in digital capabilities and long-term platform modernization, which means you will have the opportunity to shape solutions that have measurable impact across the…
Added 6 mins ago
W
Lead AI Engineer
WTW
NY
- $100,000 to $350,000 USD / year
…solution: secure, tested, observable and supportable on our shared platform. This is not a line management role. We are looking for exceptional personal productivity and judgement: strong…
Added 6 mins ago
AI/ML Engineer - Revenue Cycle Automation-Remote
Mayo US
Rochester, MN
Define reference architectures, design patterns, and guardrails for AI use in Revenue Cycle, in partnership with enterprise architecture, security, and data governance.
Added 7 mins ago
Senior Accountant
Redwood Logistics
Chicago, IL
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market…
Added 7 mins ago
I
Forward Deployed Engineer- Asset Management | IFS Copperleaf
IFS
Remote, United States
- $145,000 to $180,000 USD / year
…pursuits, you stand up our current product on the customer’s own data, fast, to prove value inside the deal. And when a customer needs something our product does not yet do, you use modern…
Added 8 mins ago
Advisory Solution Consultant - Identity and Security - Healthcare and Lifesciences (Armis/Veza)
ServiceNow
Remote, United States
…AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better.…
Added 8 mins ago
Software Solutions Architect
KēSTA I.T.
Lansing, MI
…includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL), as well as…
Added 8 mins ago
Senior Product Manager (Ops Portal)
O2E Brands
Overland Park, KS
…Kansas City. This role is responsible for building out the platform that supports our operations managers with their daily operations tasks and reporting…
Added 9 mins ago
Senior Manager, Data Solutions
IntegriChain
Remote, United States
IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process…
Added 9 mins ago
Senior Network Engineer
Grassi
Jericho, NY · Park Ridge, NJ · NY
Engineer, secure, and maintain Cisco networking technologies across office, data center, and hybrid environments, including LAN, WAN, wireless, internet connectivity, routing, switching,…
Added 9 mins ago
Events Director
Arctic Wolf Networks, Inc.
Remote, United States
…a bold event vision into a repeatable, high-impact industry…

Libra Solutions

Manager, Balance Verifications

Remote, United States

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Job details

Experience: 5+ years of work experience in an office type environment or contact center environment.
Posting language: English
Posted: Nov 9, 2026

Original job description

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre -Settlement funding, and inheritance industries.

MoveDocs is looking for a highly responsive, goal-oriented leader who will bring energy, expertise, and drive to impact financial and customer experience results within our Servicing team. This role leads a team responsible for accurately delivering current and final balance amounts and final bill packages to our law firm customers with Key Accounts (firms and cases). This role provides daily leadership, operational oversight, and staff development while ensuring accurate, timely, and compliant balance verification activities. The role can be filled remotely or based in one of our on-site offices and includes near-shore team members and requires periodic travel. The successful candidate is a subject matter expert in advancing the Customer/Provider Experience, Operational Performance, Balance Verification strategies and can enact identified performance improvement recommendations. The qualified candidate is expected to directly manage the Key Accounts team, step in and fill the role of a Team Member as needed and deliver exceptional customer experience results while driving to identified performance targets.

Responsibilities:

Supervise and manage Key Account team leads, servicing representatives and associates, including daily workflow oversight and task prioritization.
Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
Ensure delivery of targeted performance metrics and SLAs.
Monitor task aging, and key performance metrics; address issues and escalate complex scenarios as needed.
Collaborate with internal partners including Revenue and Operations teams.
Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
Provide reporting, insights, and recommendations to the EVP, Servicing.
Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
Approve employee timecards and manage attendance and scheduling.
Backfill managerial roles within the Balance Verification team as needed
College degree, required
5+ years of work experience in an office type environment or contact center environment.
Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law.
Ability to understand and integrate technology and data-driven decision-making into the servicing processes.
Ability to consider and integrate a broad range of factors to develop and execute exceptional balance verification strategies.
Excellent communication skills, both verbal and written skills, and the ability to collaborate with other members of the team.
Self-motivated with the desire to build great relationships, and able to meet and exceed goals.
Ability to manage multiple priorities in a fast-paced environment.
Able to adapt to change and pivot easily between tasks and process changes.
Ability to work quickly and accurately to meet tight deadlines.
Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Ability to operate efficiently and effectively within a continuous, evolving environment.
Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market.

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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