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Added 2 mins ago
Clinical Supervisor
Aveanna Healthcare
Urbandale, IA
…expertise with leadership, education, care coordination, and team…
Added 2 mins ago
Epic Payer Platform Lead
Accenture
Des Moines, IA
…following areas, in addition to supporting the internal growth and development of the ATC's Epic…
Added 2 mins ago
Executive Director - Licensed Assisted Living Director (LALD)
Accura Healthcare
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…initiative as an engaged leader guiding facility operations and team development who cultivates a people-first focused culture. If this sounds like the ideal culture you desire, we welcome…
Added 2 mins ago
PC
Mental Health Program Coordinator
Pennington County
Rapid City, SD
- $31.95 USD / hour
The Mental Health Program Coordinator is responsible for developing, maintaining, and supervising the delivery of mental health services to the Western South Dakota Juveniles Services…
Added 3 mins ago
Vehicle Diagnostics and Calibration Specialist
Safelite Fulfilment
NASHVILLE, TN
Training & Knowledge Support • Assist technical development teams with delivering training on ADAS systems and recalibration procedures. • Support established onboarding and certification…
Added 3 mins ago
Vehicle Diagnostics and Calibration Specialist
Safelite Fulfilment
NASHVILLE, TN
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Added 3 mins ago
Assistant Superintendent
Mortenson
Los Lunas, NM
Support and participate with Project Managers on schedule development and updates
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Senior Quality Manager
Mortenson
Lebanon, IN
Lead planning, development, and implementation of the Quality Management Plan and system for all work divisions from notice to proceed through final customer acceptance
Added 6 mins ago
Client Manager, Commercial Lines
EPIC Brokers
Jersey City, NJ · Melville, NY
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed.
Added 6 mins ago
Client Manager, Commercial Lines
EPIC Brokers
Summit, NJ · Melville, NY
Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed.
Added 6 mins ago
VC
Administrative Associate
Victor Community Support Services
Manteca, CA
- $31.05 USD / hour
Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
Added 8 mins ago
Program Manager - Acquired Brain Injury
Project Genesis Inc
Groton, CT · Norwich, CT
Responsibilities include case management, program coordination, hiring, supervision to individual staff, retention, providing training and development to individuals and programs,…
Added 9 mins ago
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In-Person Field Business Development Rep, Part Time
IconicCare
Minneapolis, MN
- $40,000 to $80,000 USD / year
- Part-time
…need a clinical background. We'll train you to explain our program clearly, and Dr. Morris handles the clinical…
Added 9 mins ago
I
In-Person Field Business Development Rep, Part Time
IconicCare
Dallas, TX · Fort Worth, TX
- $24,000 USD / year
- Part-time
…need a clinical background. We'll train you to explain our program clearly, and Dr. Morris handles the clinical…
Added 9 mins ago
I
In-Person Field Business Development Rep, Full Time
IconicCare
Minneapolis, MN
- $80,000 to $130,000 USD / year
- Full-time
…need a clinical background. We'll train you to explain our program clearly, and Dr. Morris handles the clinical…
Added 9 mins ago
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LPN - Homecare
UnitedHealth Group
Jacksonville, FL
- $49,151 to $73,726 USD / year
…record utilizing the agency’s electronic visit verification program (as…
Added 9 mins ago
Representative I, Customer Service
Liberty
Litchfield Park, AZ
Added 10 mins ago
MA
Home Visitor
MEXICAN AMERICAN OPPORTUNITY FOUNDATION
Coachella, CA
- $20.8 to $28.55 USD / hour
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Added 10 mins ago
Non-Ionizing / RAM Inspector
Arizona Department of Administration
AZ
…surrounding the Palo Verde Generating Station, and supporting the development and implementation of a statewide environmental radiation surveillance…
Added 10 mins ago
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BNSF Railway
Riverside, CA
Added 11 mins ago
Service Coordinator
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Dallas, TX
…trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the…
Added 11 mins ago
Service Coordinator
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Dallas, TX
…trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the…
Added 11 mins ago
QMHP Dual Outpatient
Metrocare Services
Grand Prairie, TX
…trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the…
Added 11 mins ago
Bilingual Service Coordinator
Metrocare Services
Dallas, TX
…trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the…
Added 11 mins ago
Adult Outpatient QMHP (SNOP)
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Dallas, TX
…trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the…

Liberty

Representative I, Customer Service

Litchfield Park, AZ, United States

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Job details

Experience: 3+ years of experience in a call center or high-volume customer service environment
Posting language: English
Posted: Nov 9, 2026

Original job description

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders. Purpose

Are you ready to be the face of Liberty and provide outstanding service to our customers? As a Customer Service Representative, you’ll play a key role in delivering exceptional customer support by handling high-volume inbound calls, resolving inquiries, processing payments, and addressing service requests. If you thrive in a fast-paced call center environment, enjoy problem-solving, and are passionate about creating positive customer experiences, we want to hear from you! Join our team and contribute to our mission of sustaining energy and water for life.

Accountabilities

Manage high-volume inbound calls, efficiently addressing customer inquiries and resolving concerns related to billing, service requests, and account issues
Process payments, credit card transactions, and applications for new utility service, ensuring accuracy and timeliness
Generate and manage service orders, providing customers with updates on service requests
Maintain accurate records of customer interactions and transactions, ensuring a high level of attention to detail
Handle routine cash drawer management and balance transactions at the end of each day
Perform other responsibilities as requested by leadership to support overall team objectives

Education and Experience

High school diploma or equivalent required
3+ years of experience in a call center or high-volume customer service environment
Bilingual in English/Spanish required
Ability to manage a large volume of calls with professionalism, patience, and efficiency
Strong communication skills, both verbal and written, to interact effectively with a diverse customer base
Previous cash handling experience is a plus
Empathy, problem-solving skills, and a positive attitude to help create an exceptional customer service experience
Valid state driver's license

8am-5pm PST, subject to change based on business needs.

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization - it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make an impact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

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