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Added 1 min ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
Bedford, MA
- $41,236 to $66,857 USD / year
Screens each request for information to determine urgency and assures that most urgent requests are completed fist using established priority systems.
Added 1 min ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
…the planning, implementation, and evaluation of EHR-related systems. They work with interdisciplinary teams across VA facilities and VISNs, building strong relationships at all levels…
Added 1 min ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Beckley, WV · Martinsburg, WV · Washington, DC · Clarksburg, WV · Huntington, WV · Baltimore County, MD · Perry Point, MD · Linthicum Heights, MD
- $45,409 to $59,031 USD / year
Ability to operate computerized programs and databases to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems, and/or reports.
Added 1 min ago
VH
Program Specialist
Veterans Health Administration
Honolulu, HI
- $64,438 to $83,774 USD / year
Serves asthe principal Program Specialist for the ADPCS/NE, providing comprehensive administrative, operational, and program management support to the ADPCS/NE, Deputy Medical Center…
Added 1 min ago
TS
Security Specialist
Transportation Security Administration
Springfield, VA
- $85,447 to $133,142 USD / year
The primary purpose of this performs a wide array of complex assignments in the following program areas: Communications Security, Information Security, Personnel Security, Physical…
Added 3 mins ago
NN
Nuclear Engineer (Deputy Director, Reactor Refueling Division)
National Nuclear Security Administration
Washington, DC
- $203,124 to $209,600 USD / year
The Deputy Administrator for Naval Reactors is also the Director of the Naval Nuclear Propulsion Program and the Deputy Commander, Naval Nuclear Propulsion Directorate, Naval Sea Systems…
Added 3 mins ago
OO
Entry Level Technical Operations Officer - TSOFO/Technical Operations Office West
Office of the Inspector General, USPS
Seattle, WA
- $56,715 to $90,190 USD / year
…includes locality pay. Career ladder potential to GS-13 is at the manager's discretion and based on successful performance in the…
Added 3 mins ago
CN
PROGRAM MANAGER
Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
You will develop comprehensive program plans and strategies, monitor and control execution for the S3ALE program, enabling effective and efficient execution of the program and ensuring…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $87,887 to $140,188 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $87,887 to $140,188 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
VH
Home Telehealth Case Manager Registered Nurse
Veterans Health Administration
Albuquerque, NM
- $75,834 to $136,857 USD / year
The Remote Patient Monitoring (RMP) Home Telehealth (HT) Registered Nurse (RN) Case Manager executes position responsibilities that demonstrates leadership, experience, and creative…
Added 3 mins ago
UF
SUPERVISORY FISH BIOLOGIST
U.S. Fish and Wildlife Service
Leadville, CO
- $89,508 to $116,362 USD / year
…analyzing biological production and fish health data in automated systems; preparing technical reports and briefings for management and partner organizations; and evaluating operational,…
Added 3 mins ago
VH
Physician Assistant Spinal Cord Injury & Disorder (SCI/D)
Veterans Health Administration
Albuquerque, NM
- $114,025 to $194,851 USD / year
Education Debt Reduction Program (EDRP): Not Authorized
Added 3 mins ago
VH
Program Analyst (Informatics) - Chief of Staff
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $61,722 to $116,362 USD / year
The incumbent serves as a Program Analyst (Informatics) located at the VA Black Hills Health Care System - Fort Meade VA Medical Center or Hot Springs VA Medical Center. The primary purpose…
Added 3 mins ago
VH
Logistics Management Specialist
Veterans Health Administration
Memphis, TN
- $89,508 to $116,362 USD / year
…Network staff (VISN), Veterans Health Administration (VHA) program office and Senior Management and leadership in supported activities developing supply chain management strategies in…
Added 3 mins ago
AE
PRODUCTION CONTROLLER (AUTOMOTIVE)
Air Education and Training Command
Columbus, MS
- $50,460 to $65,599 USD / year
…experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes knowledge of administrative and technical publications, technical…
Added 6 mins ago
W
Pharmacy Operations Manager
Walgreens
MEADVILLE, PA
- $22.5 to $35.75 USD / hour
…certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist,…
Added 6 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CARNEGIE, PA
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 6 mins ago
W
Pharmacy Customer Service Associate
Walgreens
BURLINGTON, NC
- $16 to $20 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 6 mins ago
W
Shift Lead
Walgreens
QUINCY, MA
- $18.5 to $23.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 6 mins ago
NP
Interdisciplinary - Natural Resources Specialist / Physical Scientist
National Park Service
Yosemite National Park, CA
- $62,033 to $97,577 USD / year
Inputs and retrieves data, runs program, and organizes automated record keeping systems.
Added 6 mins ago
VH
Inventory Management Specialist (Expendable Supplies)
Veterans Health Administration
Durham, NC
- $52,693 to $83,794 USD / year
Administers the EX inventory management program by planning and reviewing of all inventory processes, functions, and related systems; conducting efficiency reviews; compiling and analyzing…
Added 6 mins ago
W
Shift Lead
Walgreens
WILMINGTON, DE
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 6 mins ago
FD
Assistant Director, Closing Data and Operations, CM-1101-00 (FDIC-Only)
Federal Deposit Insurance Corporation
Washington, DC · New York, NY · Dallas, TX
- $174,589 to $277,500 USD / year
…processing from financial institution failure(s). Specializes in systems or aspects of systems utilized by the specific program areas and/or the financial systems utilized in deposits and…
Added 6 mins ago
VH
Health System Specialist
Veterans Health Administration
Location Negotiable After Selection
- $106,437 to $172,980 USD / year
…Cord Injuries and Disorders (SCI/D) System of Care National Program Office (NPO) in Washington,…

Closed listing

Liberty Utilities

Lead, SAP Functional Solutions (Utility Billing & Collections)

South Lake Tahoe, CA, United States
Downey, CA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 5+ years of experience supporting SAP-enabled business processes, ERP applications, or business systems.
Posting language: English
Posted: Oct 27, 2026

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Original job description

Archived listing. The details below describe a past opening.

Lead, SAP Functional Solutions (Utility Billing & Collections)

LU Service Corp.

Gainesville, GA, US, 30501Tyler, TX, US, 75703Merrick, NY, US, 11566Londonderry, NH, US, 03053Fall River, MA, US, 02720Oakville, ON, CA, L6J 2X1Joplin, MO, US, 64801Platte City, MO, US, 64079South Lake Tahoe, CA, US, 96150Goodyear, AZ, US, 85338Downey, CA, US, 90241

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada.

At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together.

We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.

Purpose

The SAP Functional Lead serves as Liberty's SAP business process expert and trusted advisor, providing functional expertise and operational support across SAP-enabled business processes. The role is responsible for requirements clarification, business process analysis, audit and compliance support, data stewardship, solution review, and coordination between business stakeholders and application delivery teams. Working closely with Product Owners, business stakeholders, and application delivery teams, the SAP Functional Lead helps business areas understand SAP capabilities, evaluate process impacts, support testing and business readiness activities, resolve data and process-related issues, and ensure solutions align with business objectives, regulatory requirements, internal controls, and enterprise standards.

Accountabilities

Business Process & Functional Support

Serve as the primary SAP functional subject matter expert for assigned business domains.
Partner with business stakeholders to understand business processes, operational challenges, and system-related needs.
Facilitate business process discussions and requirements clarification sessions.
Help business teams identify SAP-enabled solutions when requirements or system capabilities are unclear.
Translate business needs into functional requirements and document business process impacts.
Review and validate business and functional requirements documentation.
Provide guidance on SAP capabilities, standard functionality, business process best practices, and operational impacts.
Identify opportunities for process simplification, standardization, automation, and improved user adoption.
Act as a trusted advisor to business users regarding SAP-supported business processes.

Solution Review & Functional Advisory

Review proposed solutions and provide functional expertise on business process impacts, risks, and considerations.
Validate functional specifications, business requirements, and proposed process changes.
Ensure proposed solutions align with Liberty business processes, controls, and operating procedures.
Assess process, data, compliance, and operational impacts associated with proposed system changes.
Participate in design workshops and solution reviews as the SAP functional subject matter expert.
Support Product Owners and business stakeholders by providing functional input on enhancement requests and solution alternatives.
Identify and communicate process, compliance, or operational risks to appropriate stakeholders.

Audit, Compliance & Controls

Serve as a key functional resource for audit, regulatory, compliance, and control-related activities.
Support internal audits, external audits, SOX, ITGC, and regulatory compliance initiatives.
Coordinate the collection, validation, and explanation of SAP-related audit evidence.
Explain SAP-enabled business processes, controls, and data flows to auditors and business stakeholders.
Support periodic access reviews, segregation of duties reviews, and compliance activities.
Assess process and control impacts of proposed system changes.
Maintain business process, control, and compliance documentation.

Data Stewardship & Business Support

Support business data requests, reporting needs, and information inquiries.
Act as a liaison between business users, application support teams, and Data & Analytics teams.
Help stakeholders understand business data definitions, reporting logic, and process impacts.
Support investigation and root cause analysis of data quality, reconciliation, master data, and integration issues.
Participate in master data governance and data quality initiatives.
Identify upstream and downstream business process and data impacts.

Accountabilities Continued

Application Support & Stakeholder Coordination

Collaborate with application support and delivery teams to resolve business process and functional issues.
Review support recommendations and proposed solutions from a business process perspective.
Facilitate communication between business stakeholders and technical support teams.
Track and communicate status of functional issues, enhancements, and support requests as needed.
Participate in operational review meetings and support continuous improvement initiatives.
Escalate business process, compliance, or operational concerns when appropriate.

Testing & Business Readiness

Support the development and review of business acceptance criteria for enhancements and projects.
Coordinate business participation in User Acceptance Testing (UAT).
Review test scenarios to ensure critical business processes and controls are adequately represented.
Support issue triage and business impact assessment during testing activities.
Assist business stakeholders and Product Owners in evaluating testing outcomes.
Support implementation readiness, user training, communications, and business adoption activities.

Documentation & Knowledge Management

Maintain business process documentation, process flows, work instructions, and operational procedures.
Ensure documentation accurately reflects current business processes and SAP functionality.
Maintain records of process changes, enhancements, and business decisions.
Support knowledge transfer, training, and organizational change management activities.
Develop business-facing reference materials, job aids, and process guidance documentation.

Education and Experience

Bachelor's degree in Business Administration, Information Technology, Finance, Accounting, Supply Chain, Engineering, or a related discipline.
Equivalent combination of education and relevant business process or ERP experience may be considered.
5+ years of experience supporting SAP-enabled business processes, ERP applications, or business systems.
Experience serving as a functional subject matter expert supporting business stakeholders and cross-functional teams.
Experience analyzing business processes, gathering and clarifying requirements, and translating business needs into functional requirements.
Experience supporting application enhancements, process improvements, and business readiness activities.
Experience supporting audit, compliance, regulatory, or internal control requirements.
Experience supporting data analysis, reporting requests, reconciliation activities, or data governance initiatives.
Experience collaborating with application support teams, implementation partners, or managed service providers preferred.
Utility industry experience preferred.

Technical, Business Domain Experience

Experience supporting one or more of the following business domains and SAP solutions:

Finance & Asset Management

SAP S/4HANA
Finance (FI/CO)
Asset Management
Project Systems (PS)

Procurement & Supply Chain

Materials Management (MM)
SAP Ariba
Vendor Management and Source-to-Pay processes

Customer Operations

Customer Service and Billing processes
SAP Customer Experience / C4C
Customer Account and Service Management

Human Resources

SAP SuccessFactors
Workforce and Talent Management processes

Data & Analytics

Master Data Governance (MDG)
SAP Analytics Cloud (SAC)
Enterprise Reporting and Analytics

Technical Skills

Strong understanding of business processes and SAP functional capabilities.
Ability to analyze business requirements and evaluate process impacts.
Understanding of ERP integrations, interfaces, master data, and data flows.
Knowledge of business process design, optimization, and continuous improvement methodologies.
Experience supporting User Acceptance Testing (UAT), business readiness, and change adoption activities.
Ability to interpret and explain business, process, and data impacts to technical and non-technical audiences.
Experience with SAP S/4HANA, SAP Fiori, SAP Solution Manager, or similar ERP platforms preferred.
Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Preferred Qualifications

SAP certification or demonstrated functional expertise in a relevant business process area.
Utility, energy, regulated industry, or critical infrastructure experience.
Experience supporting SAP S/4HANA implementations, upgrades, or transformation initiatives.
Experience supporting SOX, ITGC, regulatory, and compliance-related activities.
Knowledge of reporting and analytics platforms such as SAP SAC, Power BI, Microsoft Fabric, or similar tools.
Experience working in organizations utilizing third-party support providers or managed service delivery models.
Experience supporting business process documentation, training, and organizational change initiatives.

Core Competencies

SAP Functional Expertise
Business Process Analysis
Requirements Elicitation & Clarification
Audit & Compliance Support
Data Stewardship & Governance
Stakeholder Relationship Management
Communication & Facilitation Skills
Problem Solving & Critical Thinking
Business Process Improvement
Change Management & User Adoption
Collaboration & Teamwork
Continuous Improvement Mindset

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business and as an employee team.

As the successful candidate

Our Mission

We provide safe, secure, reliable, cost-effective and sustainable energy and water solutions. Our mission is how we create value as an organization - it is what drives us every day to fulfill our purpose.

Our Vision

We better the lives of our customers and communities. Our vision is what we see as possible. It's where we aspire to be, what we want to achieve and how we'll make animpact. It guides and keeps us on the right path as we work towards fulfilling our purposes.

Our Guiding Principles

Customer Centric
Integrity
Entrepreneurial
Teamwork
Owner mindset
Outcome focused
Continuous learning

What we offer

Collaborative environment with a genuine flexible working policy

401k Plan with matching

Share purchase/match plan

Leadership Development Program

Volunteer paid days off

Employee Assistance Program

Achievement fund

Free parking

Variety of Health & Wellness programs

Discount and Perks program

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents.

Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honour this commitment in their daily responsibilities.

About employer

More about this job

Skills

SAP
Business processes
Regulatory compliance
Documentation
Internal auditing
Reporting
Data analysis
Root cause analysis
Communication skills
Technical support
Process improvement
Change management
Computer technology
Supply chain management
ERP
SAP S/4HANA
Procurement
SAP Ariba
Vendor management
Customer service
Customer experience
SuccessFactors
Google Analytics
Business knowledge
Design process
Agile
Microsoft Power BI
Problem solving
Critical thinking
Collaboration
Teamwork

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