Customer Service and Order Entry

Customer Service and Order Entry

LHH Recruitment is seeking a dependable and customer-focused Customer Service & Order Entry Representative to join a growing construction company in Scottsdale. This role will support daily customer interactions, order processing, and administrative operations to ensure orders are entered accurately and customers receive timely, professional service. The ideal candidate is detail-oriented, organized, comfortable working in a fast-paced environment, and able to communicate effectively with customers and internal teams. This role is fully onsite, Monday-Friday and will require overtime.

Key Responsibilities

• Respond to incoming customer inquiries via phone and email.
• Enter, process, and maintain customer orders accurately within the company's system.
• Review orders for accuracy, completeness, and proper documentation.
• Communicate with customers regarding order status, delivery timelines, and any issues or discrepancies.
• Coordinate with internal departments to ensure orders are processed and fulfilled efficiently.
• Maintain accurate customer records and order documentation.
• Assist with resolving order discrepancies, customer concerns, and general inquiries.
• Provide administrative support to the customer service and operations teams as needed.

Qualifications

• Previous customer service, order entry, or administrative experience with a construction industry
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency with Microsoft Office and general computer applications.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Must be able to pass background and federal drug screening
• Reliable attendance and flexibility to work occasional overtime when needed.

What's Offered

• Competitive pay up to $25/hour.

• Monday–Friday schedule, 7:30 AM–4:30 PM.

• Fully onsite position in Scottsdale.

• Opportunity to join an established construction company and support its day-to-day operations.

Interested? Please apply now!

Pay Details: $23.00 to $25.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.