Phlebotomist

Description Mission: LGBT Life Center advances health, wellness, and belonging for LGBTQ+ communities and people living with HIV, driven by passion and the belief that everyone deserves joy and dignity.

Who We Are: LGBT Life Center is a trusted leader serving Hampton Roads since 1989 (formerly known as CANDII House and ACCESS AIDS Care). We strengthen the LGBTQ+ community and individuals living with HIV through health and wellness services, supportive housing, food programs, education, and advocacy. Our work is rooted in community care, inclusion, and health equity.

Overview: The Phlebotomist plays a critical role in supporting the LGBT Life Center’s clinical and prevention services by performing safe, accurate, and compassionate blood collection procedures. This position contributes directly to HIV/STI testing, prevention, and linkage to care efforts while ensuring a welcoming, affirming, and trauma-informed experience for all clients.

This is a hourly, non-exempt role that reports to the Director of Client Services. Job Location: Hampton VA Office (20 Settlers Landing Rd Hampton VA 23669)

Benefits Offerings: We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

• 403(b) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Short-Term / Long- Term Disability Insurance
• Employee Assistance Program (EAP) providing confidential counseling, resources, and support services for employees.
• Paid Vacation Time
• Wellness Time Off

Our commitment is to provide benefits that help employees thrive both professionally and personally.

Essential Responsibilities Clinical Procedures & Patient Care

• Perform venipuncture and capillary blood collection in accordance with established protocols
• Obtain and accurately record vital signs (e.g., blood pressure, pulse, temperature, weight)
• Assist with HIV/STI testing services and support clinical staff as needed
• Provide client-centered care in a culturally competent and affirming manner, particularly for LGBTQ+ communities impacted by HIV

Specimen Handling & Safety Compliance

• Ensure proper labeling, handling, storage, and transportation of specimens
• Maintain strict adherence to infection control, safety, and confidentiality standards (HIPAA compliant)

Documentation & Administrative Responsibilities

• Maintain accurate documentation of all procedures and client interactions

Inventory & Equipment Management

• Monitor and restock phlebotomy supplies
• Ensure equipment is properly maintained

Community Engagement & Care Coordination

• Participate in outreach and community-based testing events as needed
• Support linkage to care efforts by coordinating with Prevention and Navigation teams

Additional Responsibilities

• Perform other duties as assigned by supervisor

Requirements

Required

• Bachelor’s degree in social work, public health, human services, or a related field OR equivalent combination of education and extensive case management experience.
• Experience in case management, social services, or healthcare coordination.
• Demonstrated competency in phlebotomy (venipuncture required).
• Strong organizational and documentation skills.
• Ability to maintain confidentiality and handle sensitive information.

Preferred

• Experience working in HIV care or with individuals living with HIV.
• Knowledge of the HIV care continuum and barriers to care.
• Experience working with underserved or marginalized populations, including LGBTQIA+ communities.
• Bilingual (if applicable).

Work Requirements:

• Must have reliable transportation and acceptable driving record is required.
• This work requires the following physical activities:
• Walking, sitting, hearing/seeing, talking in person or on the phone.
• Occasional walking, bending, standing and driving are needed.
• Work is performed in an office setting.
• Work is also performed in social and community settings, as necessary.
• Minimal to moderate lifting is required at times.
• Extended work schedule may apply to accommodate agency’s needs.