Video Specialist

SUMMARY:

The Video Specialist is responsible for developing and overseeing the Video Production Department. This individual oversees and monitors the quality and timeliness of video production by assisting the Production Director with process implementation and meeting company goals. The Video Specialist is required to stay knowledgeable of all technological advances in the legal support industry.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; and leads by example
• Coordinate with video contractors for archives and ensure they are readily accessible for all rush production and distribution of product to local offices and/or clients
• Provides all after-hour/rush assistance to clients and office personnel for video production and will work with the Video Department Manager to develop new systems where necessary.
• Liaises with video production team, office personnel and clients to maintain quality of service and product while enforcing process controls.
• Informs videographers of all product requirements to assist with video production and will keep videographers/departments abreast of any and all changes.
• Updates any instructional documents associated with video production.
• Encourages and builds mutual trust, respect, and cooperation among team.
• Researches and keeps abreast of all changes in the industry
• Monitors and ensures compliance with industry association guidelines
• Reviews and improves processes for efficiency and profitability
• Maintains a strong working relationship with all departments to support company operations and goals and to expedite the resolution of any problems that may arise
• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner
• Communicates with supervisor immediately if OT or additional staff is required to meet company and departmental goals.
• Informs supervisor of any equipment, software or procedural needs
• Reports any client or staff issues to supervisor and is responsible for helping Director with instituting a plan to improve the problem.
• Develops specific goals and plans to prioritize, organize, and accomplish departmental benchmarks
• Reviews weekly video statistics to ensure growth is maintained annually
• Looks for innovative ways to expand the departmental reach utilizing current and new resources
• Handles complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with others.
• Coordinate with Specialists, Case Leads, and Productions on a daily basis regarding job priorities and problem solving.

COMPETENCIES, SKILLS AND ABILITIES:

• Effectively lead a team environment while being positive and supportive.
• Strong attention to details, highly organized and extremely resourceful.
• Exhibits a high level of individual initiative.
• Possess excellent written and verbal communication skills.
• Ability to work with deadlines and work well under pressure.
• Ability to multi-task.
• Works well independently and with other department members.
• Accepts direction well.
• Computer literate and able to learn the use of new software with ease.
• Flexible schedule and availability to work occasional overtime as required.
• Excellent attendance and punctuality.
• Ability to provide extraordinary customer service to paralegals and attorneys.
• Effective communication skills (oral and written).
• Strong work ethic.
• Strong attention to details and organized.
• Highly organized, efficient and extremely resourceful.
• Possess excellent written and verbal communication skills.
• Computer literate and able to learn the use of new software with ease.
• Flexible schedule and availability to work occasional overtime as required.
• Ability to work with deadlines and work well under pressure.
• Ability to multi-task.
• Works well independently and with other department members.
• Accepts direction well.
• Excellent attendance and punctuality.
• Working knowledge of Outlook, Word, Excel.

EDUCATION / EXPERIENCE:

• High school diploma or equivalent required.
• A minimum of 1 year experience in the court reporting industry
• Familiar with the regulations and requirements for HIPAA and aware of the compliance requirements as enacted by Federal, State, and local jurisdictions.
• Adheres to compliance policies.
• Constantly strives to achieve excellence in day-to-day operations of respective department.
• Works collaboratively with all members of management to resolve departmental and organizational challenges. expeditiously, economically, professionally and with minimum disruption to the practice.
• Team player approach.

TRAVEL REQUIREMENTS:

This position requires travel.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled