Analyst, Security Operations Center
- San Antonio, TX, United States
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Overview
WE ARE HIRING!
Analyst, Security Operations Center
About Us
At Lewis Energy Group, we are a vertically integrated exploration and production (E&P) company and a leading natural gas producer in South Texas and across the nation. With operations in South Texas and Mexico, we take pride in our long-standing commitment to excellence, innovation, and community engagement.
What sets us apart is our family-oriented work culture, built over decades of dedication and teamwork. This culture drives the passion we bring to our work and the positive impact we strive to make in the communities where we operate.
As a Security Operations Center Analyst, you will monitor security systems and employee locations in real time, triages alarms and incidents, supports international travel security, and contributes to protective intelligence reporting.
This position plays a critical role in protecting LEG team members and organizational assets. At times, a shift may be staffed by a single analyst, so the role calls for sound independent judgment, strong attention to detail, and the ability to perform effectively in a fast-paced, high-threat environment.
Responsibilities
Key Responsibilities
- Monitor CCTV (Wisenet Wave), access control (Brivo), alarm systems, and Restrata platform for employee location and SOS alerts across LEG’s U.S. and international sites.
- Triage alarms, calls, and notifications, dispatch emergency services as needed, and escalate incidents to leadership according to SOC procedures.
- Support journey management for personnel traveling in Mexico and other international locations, including traveler check-ins and pool vehicle coordination.
- Monitor threat intelligence, news, and social media for emerging risks, and contribute to the Protective Intelligence Report.
- Perform daily system and camera checks, assist in troubleshooting security systems, and process access control requests.
- Support coordinated response efforts during medical emergencies, active threats, protests, severe weather, and other life-safety events.
- Maintain accurate incident records and complete a thorough shift pass-down log.
- Support onboarding new sites into SOC monitoring and help keep contact lists and escalation information current.
- Communicate professionally with internal teams, partners, and outside agencies while maintaining strict confidentiality.
- Participate in training and drills, and perform other duties as assigned.
Qualifications
Minimum Qualifications:
- High school diploma or general education degree (GED)
- Minimum of two (2) years of experience in security operations, a SOC or monitoring center, dispatch, law enforcement, military, or related field.
- Familiarity with CCTV, access control, and alarm monitoring systems, and proficiency in Microsoft Office.
- Ability to quickly assess information and make sound decisions under pressure.
- Strong written and verbal communication skills, including clear incident documentation.
- Valid driver’s license and ability to pass background, drug, and motor vehicle record screening.
- Ability to work 12-hour rotating shifts, including nights, weekends, and holidays, and to provide holdover coverage when needed.
Preferred Qualifications
- Bilingual in English and Spanish (strongly preferred), with the ability to communicate with personnel and authorities locally and internationally.
- Associate or bachelor’s degree in criminal justice, security, emergency management, or related field.
- Experience with Restrata, Brivo, Wisenet Wave, or comparable platforms.
- Experience with journey management, travel risk, or cross-border operations.
- Experience researching and writing intelligence or threat assessment products.
- Experience in the oil and gas, energy, or critical infrastructure sector.
Key Competencies
- Sound judgment and composure under pressure, including when working independently.
- Strong attention to detail and accuracy in monitoring and reporting.
- Team oriented, with the ability to work closely with SOC teammates, leadership, and partner organizations.
- Adaptability to shifting priorities, frequent interruptions, and evolving threat conditions.
- Strong problem-solving skills and discipline in following established procedures.
- Cultural awareness and professionalism when supporting international operations.
- High integrity and commitment to confidentiality.
Working Conditions:
- Must be able to remain alert and focused for the full duration of a 12-hour shift.
- Occasional travel to Encinal and South Texas field locations may be required.
Your Benefits
Lewis Energy Group appreciates the hard work and dedication you bring to our team every day. To do our part, we are committed to keeping your benefits affordable and beneficial for you and your eligible family members. Lewis Energy Group strives to provide benefits that meet your needs, are easy to understand and use, and provide excellent value for affordable costs.
- Insurance: Medical/Dental/Vision/ Basic Life and AD&D/and other benefit options to meet your personal needs
- Retirement: 401K with immediate matching contribution
- Annual Discretionary Bonus
- Generous Paid Time Off and Paid Holidays
- Employee Assistance Program (EAP) – Free, confidential support for you and your dependents
- Career Progression Program – Opportunities for growth and development
- On-Site fitness center
- Wellness & Company Events throughout the year
Equal Opportunity Employer
Lewis Energy Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
More about this job
Skills
- Law enforcement
- Microsoft Office
- Evaluate information
- Communication skills
- Documentation
- Valid driver's licence
- Bilingualism
- Work independently
- Attention to detail
- Reporting
- Leadership
- Adaptability
- Problem solving
- Confidentiality
- Stay alert