Fulfillment Center Operations Associate

Fulfillment Center Operations Associate Location: Pembroke, MA Employment: Seasonal (May-August) and or (October-Janurary) Report To: Warehouse + Inventory Manager Job Summary We are seeking a reliable and detail-oriented Fulfillment Center Operations Associate to support daily warehouse operations. The successful candidate will be responsible for receiving, storing, packing, and shipping goods while maintaining accurate inventory records and a safe, organized work environment.

Key Responsibilities

• Receive, unload, and inspect incoming deliveries
• Check goods against delivery notes and report damages or discrepancies
• Pick, pack, and prepare orders for dispatch in an organized and accurate manner
• Label, store, and organize inventory correctly
• Operate warehouse equipment such as pallet jacks or forklifts (if certified)
• Maintain accurate inventory records and assist with stock counts
• Keep the warehouse clean, safe, and well-organized
• Follow company procedures and health & safety regulations
• Assist with general warehouse duties as required
• Prepare shipments for carriers (UPS, FedEx, DHL, etc.)
• Assist with returns and exchanges processing

Requirements and Skills

• Previous warehouse or logistics experience preferred but not required
• Ability to perform physical tasks, including lifting (typically up to 40–50 lbs) and standing for long periods
• Basic numeracy and record-keeping skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Good time management and organizational skills
• Willingness to follow instructions and safety guidelines
• Active drivers license and willingness to drive company vehicles

Qualifications

• High school diploma or equivalent (preferred)
• Forklift license or willingness to obtain one (advantage)
• Experience with Shopify, inventory systems, or shipping software (preferred)

Working Conditions

• May involve shift work, including weekends or evenings
• Warehouse environment with physical activity