Information systems specialists jobs in Paramus, NJ and nearby

Within 25 miles

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Added 5 hours ago
SW
Technical Support Engineer - Electronics/Building Automation
Springs Window Fashions
LONG ISLAND CITY, NY
- $75,000 USD / year
Network Topologies & Protocols (Must possess hands-on familiarity or troubleshooting capabilities):
Added 10 hours ago
Technical Support Engineer
Endex
New York City, NY
Added 14 hours ago
Technical Support Engineer
Amplitude
New York City, NY
Added 17 hours ago
GC
Infrastructure Server Systems Analyst / Engineer
GDH Consulting
NEW YORK, NY
- $73.82 to $79.19 USD / hour
…and request for enhancement (RFE) initiatives related to IoT systems. Manage the device asset lifecycle from deployment, configuration, ongoing maintenance, to decommissioning. Liaise with…
Added 1 day ago
T
Senior Technical Project Manager (CRM)
TEKsystems
New York, NY
- $70 to $80 USD / hour
Added 1 day ago
Technical Support Engineer
Finout
New York City, NY
Added 5 days ago
Technical Project Manager
B&H Photo
New York, NY
Experience with large software implementations – ERP, WMS, OMS, Planning, POS, E-Commerce Systems etc.
Added 5 days ago
AH
Application Systems Analyst I - Full Time - Days - AHSIC
Atlantic Health System
Morris Plains, NJ
- Full-time
The Application Systems Analyst is responsible for analyzing, designing, implementing, and maintaining software applications and systems to support business operations. This role serves as…
Added 5 days ago
Systems Analyst
Ana-Data Consulting Inc
Hoboken, NJ
…scheduling limitations. Analyze user feedback, requirements, systems procedures and problems. Monitor and oversee the implementation of required software and hardware components. Monitor…
Added 5 days ago
Systems Analyst
Ana-Data Consulting Inc
Hoboken, NJ
…scheduling limitations. Analyze user feedback, requirements, systems procedures and problems. Monitor and oversee the implementation of required software and hardware components. Monitor…
Added 5 days ago
Systems Analyst
Ana-Data Consulting Inc
Hoboken, NJ
…scheduling limitations. Analyze user feedback, requirements, systems procedures and problems. Monitor and oversee the implementation of required software and hardware components. Monitor…
Added 5 days ago
Systems Consultant - Training
ACV Auctions
New York, NY
As a Systems Consultant - Training for ACV SaaS, you will play a critical role in driving product adoption, user proficiency, and operational success across our automotive retail partners.…
Added 5 days ago
Technical Project Manager, Executive Director, AI Product Management Team
JPMC page
New York, NY
…ex-engineer/researcher/data scientist) with experience building production systems, and you can translate product vision into executable plans, remove roadblocks, and hold stakeholders…
Added 5 days ago
Lead Systems Analyst
Tachyon Technologies, LLC
Jersey City, NJ
The role of Systems Analyst will analyze and interpret business and user requirements into technical specifications that have an appropriate level of detail suitable for use by the…
Added 5 days ago
Interactive Content Management Systems Consultant
The Altip Group
New York, NY
Applicants must have work authorization that does not require a visa sponsorship for employment authorization in the United States
Added 5 days ago
Technical Project Manager
North Star Staffing Solutions, Inc.
New York, NY
All your information will be kept confidential according to EEO guidelines.
Added 5 days ago
Technical Project Manager
North Star Staffing Solutions, Inc.
New York, NY
Added 5 days ago
Senior Financial Systems Analyst
Clark Davis Associates
Parsippany-Troy Hills, NJ
4-7 years of finance/accounting and systems related experience
Added 5 days ago
Systems Analyst, VP (NYC or Boston)
AYR Global IT Solutions Inc
New York, NY
Determine information systems requirements and prepare specification and user documentation for complex systems in a cloud environment
Added 6 days ago
Technical Project Manager
VNS Health
New York, NY
Compiles and distributes project information, status reports, portfolio budget expenditures, and operational capacity metrics.
Added 6 days ago
Technical Support Engineer - Student Position
Blockaid
New York, NY
This is a shift-based role - you'll work in rotating shifts
Added 6 days ago
Lead Systems Analyst
Wellington Management
NEW YORK, NY
Added 7 days ago
Technical Project Manager II - Business Enablement & Transformation
JPMorgan Chase
Jersey City, NJ
Added 7 days ago
Technical Project Manager
ManpowerGroup
New York, NY
…ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable…
Added 8 days ago
T
Senior Technical Project Manager (CRM)
TEKsystems
New York, NY
- $70 to $80 USD / hour

Leverage AI

Technical Support Engineer

New York, NY, United States

$75,000 to $95,000 USD / year

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $95,000 USD / year
Experience: Experience: 3-5 years in technical support, system integration, or a related role, preferably in a B2B SaaS environment.
Posting language: English
Posted: Sep 4, 2026

Original job description

At Leverage, we’re transforming supply chain operations for mid-market industrial manufacturers. Our platform automates procurement workflows by streamlining purchase orders and improving supplier performance. Backed by top-tier investors and growing fast, we are committed to revolutionizing the way supply chains operate, delivering unmatched visibility and operational efficiency to our customers. We don’t just build tools - we solve real-world problems, fast. We believe in extreme ownership, high standards, and assembling a championship team that thrives in a fast-moving environment.

Role Overview We’re looking for a Technical Support Engineer to provide high-quality support for our platform and ensure customers get the most out of their experience. This role combines technical troubleshooting, customer enablement, and process improvement to deliver an exceptional customer journey. You'll act as the first point of contact for technical issues, collaborate with internal teams to resolve complex cases, and contribute to the continuous improvement of our systems and processes. The ideal candidate is a resourceful problem-solver who thrives in fast-paced environments and is passionate about providing exceptional customer support.

Key Responsibilities

Technical Support & Troubleshooting

Serve as the first point of contact for customer inquiries via email, chat, and phone, ensuring timely resolutions.
Diagnose and troubleshoot technical issues related to the platform, escalating to Product and Engineering teams as needed.
Manage, update, and resolve tickets in the support system, adhering to SLA guidelines.
Document technical solutions and maintain a comprehensive internal knowledge base.

Onboarding & Enablement

Collaborate with the Customer Success team to ensure seamless onboarding for new customers, including technical setup and account configuration.
Lead training sessions and create support materials to empower users, including FAQs, manuals, and video tutorials.

System & Integration Support

Support User Acceptance Testing (UAT) for customer-specific configurations and integrations, ensuring implementation success.
Provide feedback to Product and Engineering teams to improve platform functionality and user experience.

Continuous Improvement

Analyze customer support interactions to identify recurring issues and recommend platform enhancements.
Develop and refine support workflows to ensure scalability and efficiency.
Track support metrics and use insights to optimize customer satisfaction.

What We’re Looking For

Experience: 3-5 years in technical support, system integration, or a related role, preferably in a B2B SaaS environment.
Technical Skills: Familiarity with APIs, SQL, cloud platforms (e.g., AWS), and ticketing systems like Zendesk, Intercom, or Freshdesk.
Problem-Solving: Demonstrated ability to troubleshoot technical issues and resolve customer concerns efficiently.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
Ownership: Proactive mindset with the ability to manage competing priorities independently.
Team Player: Collaborates effectively with cross-functional teams in a fast-paced, growth-focused environment.

Why Join Us? At Leverage, ownership is non-negotiable - we’re building a team of problem-solvers and self-starters who act fast and drive results. If you’re passionate about empowering customers, solving real-world problems, and being part of a mission-critical team, this is the role for you.

What you'll receive:

A competitive compensation package
Employer-sponsored 401(k) with match
Comprehensive medical, dental, and vision coverage
Flexible time off and hybrid work environment
Opportunity to build and scale a critical function at a high-growth company
The anticipated annual salary range for this role is $75,000-$95,000. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

📍 Location: NYC-based with hybrid flexibility preferred, remote on a case-by-case basis.

Apply on ats.rippling.com About employer

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Information systems specialists jobs in Paramus, NJ and nearby