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Added 1 min ago
Associate Content Specialist- Real Time Datafeeds
FactSet Research Systems Inc.
NY · Norwalk, CT · Chicago, IL
…powers FactSet's products. Working closely with Engineering and Operations teams, the group helps ensure data is accurately integrated, monitored, and delivered to…
Added 2 mins ago
VP Finance
GEODIS
Brentwood, TN
Business acumen in contract logistics or supply chain operations, including customer contract profitability and capital investment evaluation
Added 2 mins ago
TP
IT Specialist
The Providence Groups
White House, TN
- $25 to $30 USD / hour
…closely with the IT Manager, this position supports network operations, Microsoft cloud environments, employee technology needs, and initiatives focused on automation, AI, and operational…
Added 4 mins ago
BV
SAP Basis Administrator
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
…upgrades, HANA, monitoring, performance, and SAP technical operations, work with cross-functional teams, and contribute to reliable, maintainable solutions through the delivery…
Added 4 mins ago
IH
Plastic & Reconstructive Surgeon
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IH
Physician OBGYN
Intermountain Health
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Registered Respiratory Therapist PRN
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Associate Program Director, Transitional Year Residency, Intermountain Medical Center
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Murray, UT
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Advanced Practice Provider Certified Nurse Midwife
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Murray, UT
Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a…
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Advanced Practice Provider Gynecologic Oncology
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EAP Client Service Supervisor
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Demonstrated experience leading or coordinating client services, account management, business operations, or a related function.
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Regulatory and Corporate Counsel, Insurance Services
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Security Officer
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Pediatric Physical Therapist
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…healthcare providers about patient needs and goals. Ensures smooth operations and optimal use of rehabilitation…
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Added 5 mins ago
Software Developer - Business Applications & Analytics
STR
Woburn, MA · Arlington, VA
STR is seeking a motivated and versatile Software Developer to join our Strategic Projects, Analytics & Applications (SPAA) team within the Operations Division. SPAA is responsible for…
Added 5 mins ago
Software Developer - Business Applications & Analytics
STR
Arlington, VA · Woburn, MA
STR is seeking a motivated and versatile Software Developer to join our Strategic Projects, Analytics & Applications (SPAA) team within the Operations Division. SPAA is responsible for…
Added 5 mins ago
Sr. Software Engineer, MarTech (Remote)
CrowdStrike
Salt Lake City, UT
Training & Enablement : Train and mentor engineers, marketing operations, and Sales stakeholders on AI tools, prompt design, and responsible use. Run workshops and maintain playbooks and…
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Manager, Unified Communications and Digital Management
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Added 5 mins ago
VG
Sales Intelligence Specialist
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- $75,000 to $95,000 USD / year
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Added 7 mins ago
Test Automation & Verification Engineer
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Wright Patterson AFB, OH
…opportunity to contribute directly to national defense intelligence operations while advancing your expertise in test automation and software quality…
Added 7 mins ago
Director, Digital Product Management & Chief of Staff
Avantor
Remote, United States
Facilitate alignment and coordinated execution across Product, UX / Design, Engineering, Data, Commercial, Operations, Finance, HR, and other business partners.
Added 7 mins ago
Senior Analyst, Central Operations Analytics
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The Sr Analyst, Central Operations is responsible for driving analytical and operational excellence within the provisioning operations team. The key objective of the role is to streamline…

Let's Do This

Key Account Manager (Chicago-based)

Chicago, United States

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Reports to: VP, Go-To-Market Location: Chicago, IL (must be based in Chicago). Remote-first with regular time in our partners' Chicago offices Travel: Regular, including race weekends and race week The role in one sentence You'll be Let's Do This's person on the ground in Chicago: embedded with a World Marathon Major, trusted by its team as one of their own, and accountable for making our technology move their business forward this year and for years to come. About the role Our US business is growing fast, and Chicago is at the heart of it. We're looking for a Key Account Manager to own our relationship with the Chicago-based organizer of a World Marathon Major and its year-round event portfolio, alongside a small number of other strategic US partners. This isn't an account you manage from a dashboard. You'll spend real time in our partner's offices, at their planning meetings and on their start lines. You'll learn their mission, their values and the pressures behind every decision, well enough to anticipate what they need before they ask. Then you'll bring that understanding back into Let's Do This, so our product, our people and our AI tools are pointed at what matters most to them. You'll be the partner's voice inside LDT and LDT's voice inside the partner. Holding both, credibly and at the same time, is the job. What success looks like In your first 90 days

You know the partner's team, goals, calendar and pain points as well as anyone at LDT
You've built a joint account plan with their leadership covering the year ahead
You've become the first call for their team, with faster answers and fewer escalations

In your first 12 months

You've led the partner through a full event cycle, from registration open to race day and the debrief after
Revenue, renewal readiness and account health across your portfolio are up and to the right
At least one manual workflow at each partner has been replaced with an AI-enabled one
Partners describe LDT as a strategic partner, not a vendor, and would recommend us to their peers

What you'll do Embed with our flagship Chicago partner

Spend regular time onsite with the partner's team, so you're part of how they plan, operate and make decisions
Understand their mission and values deeply, and represent them faithfully inside LDT
Build trusted relationships at every level, from day-to-day operations to senior leadership
Anticipate needs across their event calendar, not just their biggest weekend

Own commercial performance and retention

Own revenue performance, retention and renewals across your portfolio
Build and drive multi-quarter account strategies tied to each partner's goals
Keep account health strong and renewal readiness high, flagging risk early and clearly
Find and land growth opportunities that measurably improve partner performance

Be the bridge between their ambitions and our technology

Translate the partner's strategic goals into how LDT's platform, integrations and data should work for them
Act as a technical advisor on registration, participant experience, data flows and integrations
Turn partner needs into clear, prioritized product insight, and partner with Product to shape the roadmap
Make sure partners adopt and get full value from new features, including our AI-powered products and agents

Work AI-first

Use LDT's internal AI tools, alongside external tools, to generate insights, prioritize actions and scale your impact
Deliver data-driven recommendations on performance trends, conversion and operational efficiency
Help partners move from manual, LDT-supported workflows to AI-enabled, self-sufficient ones
Ask "how do I 10x my impact with AI?" rather than "how do I do more manually?"

Show up when it matters

Be onsite for race week and race weekends, supporting partners at their most critical moments
Expect a minimum of 5 weekends a year across your portfolio, with more around peak events
Build trust through hands-on presence, calm under pressure and fast problem-solving

Lead across LDT and the industry

Keep internal teams clear on account health, priorities and risks
Work with Sales, Product and the wider GTM team to give partners a seamless experience
Build credibility in the endurance events community and represent LDT at industry events

About you

4+ years in key account management, technical account management, strategic customer success or a similar role
A track record of owning revenue, retention or expansion targets
Experience embedding with a major client, or working inside one, so you know how to be part of their team while delivering for your own
Strong technical fluency: you're comfortable with APIs, integrations and data flows, and can explain them to non-technical stakeholders
Excellent stakeholder management, including C-level
Real curiosity about AI tools, automation and data, and evidence you've used them to scale your own output
Comfortable in ambiguity, and good at building structure where there isn't any

Bonus points

Experience in endurance events, mass-participation sport, live events or ticketing
Roots in the Chicago running or sports community
You've worked a race day, from either side of the start line

You are

Commercially minded and results-driven
Credible, consultative, and genuinely liked and trusted by partners
Mission-led: you care about what your partners care about
Confident working remotely while building tight, respected relationships with colleagues
Energized by high growth, big moments and going above and beyond

What we offer

Base salary: $95,000 - $120,000, depending on experience, plus an annual performance bonus of up to $20,000, tied to partner growth, retention and account health
Generous benefits package, including medical, 401(k), paid time off, paid sick leave, paid parental leave, a learning and development budget and a subsidized race entry allowance
The chance to shape how a World Marathon Major, and the events around it, use technology for years to come
A high-growth company where your work is visible and your impact is direct

Important notes Let's Do This is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, citizenship or work authorization status, military status, or any other protected characteristic. Employment type: Full-time, exempt. The role includes some weekend event work, for which you'll receive time off in lieu. Candidates must be authorized to work in the US. We are unable to offer visa sponsorship for this role

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