Jobs in the United States

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Added 3 mins ago
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations) – TS/SCI Clearance Required
GD Information Technology, Inc.
United States
Mission Planning, Simulation Design, Simulation ModelingCertifications:
Added 3 mins ago
Joint Live Virtual Constructive (JLVC) Federation Manager (Simulations) – TS/SCI Clearance Required
GD Information Technology, Inc.
United States
Mission Planning, Simulation Design, Simulation ModelingCertifications:
Added 4 mins ago
J
Sr Mgr HS Success and Teacher Development
Jobgether
Remote, United States
- $85,000 to $92,000 USD / year
The Senior Manager, High School Success and Teacher Development plays a key role in strengthening aviation and aerospace education programs across the United States. This position focuses…
Added 4 mins ago
J
Enterprise Solution Architect
Jobgether
Remote, United States
- $210,000 to $250,000 USD / year
Define enterprise architecture principles, technical standards, governance frameworks, reference architectures, reusable design patterns, and Architecture Decision Records.
Added 6 mins ago
TC
Construction Project Manager
TRC Companies, Inc.
Greenville, SC
- $35 to $125 USD / hour
TRC, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, TRC and WSP’s 83,000 experts create positive,…
Added 6 mins ago
Manager, VM Development
ELC Beauty LLC
New York, NY
Review VM design renderings from brand designers and partner with team members (Program Manager and Indirect Procurement) regarding selection of vendor to help ensure the system and their…
Added 7 mins ago
Insomniac - Global Freight & Logistics Shipping Manager, Consumer Products
Insomniac Holdings, LLC
Henderson, NV
…Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the…
Added 15 mins ago
Design & Service Center Manager - Signet Jewelers - Woodfield Road
Sterling Jewelers Inc.
Schaumburg, IL
The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager…
Added 15 mins ago
Design & Service Center Manager - Signet Jewelers - Crossings at Fox Run
Sterling Inc
Newington, NH
The Design & Service Center Manager oversees day to day operations of a DSC Repair Shop. Driving an efficient and successful DSC requires a diverse set of leadership skills and as a manager…
Added 16 mins ago
Senior Product Manager, Product Systems
Rocket Travel, Inc.
Chicago, IL
As Senior Product Manager, Product Systems, your product is how our product organization works. You'll design and build the systems, data and AI workflows behind our core loops: from idea…
Added 21 mins ago
MTS IV, Hardware
Panasonic
Irvine, CA
Work with the respective Project Manager, or when required independently, to generate and update Design and Development schedules.
Added 21 mins ago
MTS III, Hardware
Panasonic
Irvine, CA
Leads sustaining, design and development including layout, analysis, evaluation, prototype build, and testing of mechanical, electronic and electromechanical components and systems for…
Added 23 mins ago
Global Engineering Manager - Germ Protection
Reckitt
Belle Mead, NJ
The Global Engineering Manager will own the technology roadmap for Germ Protection manufacturing and serve as the global subject matter expert for category-specific processes and equipment…
Added 27 mins ago
(Sr.) Lead System Operator Trainer I (II)
PJM Interconnection, L.L.C.
Audubon, PA
This position will report to the Manager of System Operator Training. Training will be conducted at either of the PJM RTO Control Centers, or remotely. This position will require…
Added 28 mins ago
Senior Program Manager, Corporate Accounting Enterprise Program Office (CAEPO)
Amazon.com Services LLC
Boston, MA · Austin, TX · Culver City, CA · Nashville, TN · Seattle, WA · Arlington, VA · Portland, OR
Amazon is seeking a Senior Program Manager to join the Corporate Accounting Enterprise Program Office (CAEPO) responsible for contributing to the launch of automation initiatives across the…
Added 32 mins ago
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Medical Assistant II- Revere
The General Hospital Corporation
United States
- $22.75 to $24.94 USD / hour
…care team and increased patient self–management of health. The design of the care teams, clinical operations, and information technology will ensure that each staff member is well supported…
Added 33 mins ago
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Product Manager 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…software inside the world’s most powerful IDE. As a Product Manager 2 - CoreAI on the Visual Studio Copilot team, you will shape intelligent, AI-powered developer experiences that are…
Added 37 mins ago
Engineering Project Manager
Cherokee Federal
Joint Base Pearl Hbr Hickam, HI
The Engineering Project Manager supports Facility Sustainment Restoration and Modernization (FSRM) projects and the MILCON program as part of our company’s on-site engineering team to…
Added 40 mins ago
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Business Program Manager, Global Intern Experience & Innovation
Microsoft
WA · Redmond, WA · Redmond
- $97,600 to $206,400 USD / year
Microsoft’s Early in Profession organization is looking for a strategic, collaborative, and innovative Business Program Manager, Global Intern Experience & Innovation to help evolve…
Added 41 mins ago
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Research Intern - Foundational Models & Agent
Microsoft
WA · Redmond, WA · Redmond
- $6,810 to $14,610 USD / month
As a Research Intern, you will have the opportunity to design and lead the implementation of state-of-the-art language and multimodal models to transform the Windows experience. You will…
Added 41 mins ago
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Principal Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are seeking a Principal Product Manager to lead product strategy and execution for resiliency, continuity, reliability, performance, and security capabilities across the Microsoft…
Added 42 mins ago
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Senior Technical Program Manager, AI Content Capabilities
Microsoft
WA · NY · GA · Redmond, WA · Atlanta, GA · Redmond · New York · Atlanta
- $119,800 to $261,000 USD / year
We are looking for a Senior Technical Program Manager, AI Content Capabilities to lead that shift as part of our Marketing Technology organization, building AI-powered products and reusable…
Added 42 mins ago
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Content Program Manager - Commercial Knowledge
Microsoft
United States
- $102,100 to $219,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 42 mins ago
M
Content Program Manager - Customer Knowledge Experience
Microsoft
United States
- $142,800 to $304,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…
Added 42 mins ago
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Digital Community Support Manager
Microsoft
United States
- $142,800 to $304,200 USD / year
The Customer Experience Architecture (CXA) organization leads the design of our AI-enabled integrated Customer Success and Support motions across MCAPS-Core and drives the implementation…

Leonardo DRS, Inc.

Manager Applications Engineering

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Job ID: 115799

The Electro Optical Infrared Systems (EOIS) line of business within DRS has locations in Dallas and Austin, TX, Melbourne, FL, and Cypress, CA. EOIS develops, manufactures, and supports infrared and electro-optical solutions for soldiers, ground vehicles and airborne platforms. We offer an exciting and challenging work environment, a competitive salary and benefits package, and a business culture that rewards performance.

Employing the world’s brightest. Supporting the world’s bravest. -

Job ID: 115799 Location: Dallas, TX Business Unit: Electro-Optical Infrared Systems (EOIS) Employment Type: Exempt, Full-Time Employee Telework Type: Hybrid Relocation Assistance: NA Schedule: 9/80 Shift: 1st

Job Summary

The Manager, Applications Engineering, Uncooled OEM Camera Business leads the technical support team that enables customers and channel partners to successfully evaluate, design in, integrate, deploy, and sustain Leonardo DRS uncooled OEM camera products. Reporting to the Director of Product Management, this leader will build and manage a customer-focused applications engineering capability supporting domestic and international OEM and integrator customers across unmanned systems and other commercial and defense markets.

This role is a key component of the Uncooled OEM Camera Business Sales & Marketing Build-Out. The Manager will translate customer requirements into technical solutions; provide pre-sales and post-sales support; develop the tools, documentation, development kits, and training that accelerate adoption; and ensure customer feedback is converted into actionable product-roadmap, quality, and market insights. The successful candidate combines hands-on technical depth, strong customer engagement skills, disciplined team leadership, and an ability to work effectively across Product Management, Engineering, Operations, Quality, Sales, and Marketing.

Job Responsibilities

• Technical Support Team Leadership

Establish, lead, coach, and scale a high-performing applications engineering and technical support team aligned to the Uncooled OEM Camera Business growth strategy.
Define team roles, capacity plans, service levels, escalation paths, and operating processes for the technical support function.
Implement mechanisms to prioritize, assign, track, and close customer technical requests, design-in activities, field issues, and corrective actions.
Develop team technical capability in uncooled EO/IR cameras, thermal imaging, camera interfaces, software tools, and customer application domains, with particular emphasis on unmanned platforms.

Sales & Marketing Build-Out - Technical Support Team Duties

Partner with Product Management, Product Marketing, and Sales to make applications engineering an integral part of the go-to-market model for direct, distributor, and OEM/integrator channels.
Provide responsive pre-sales technical support, including customer discovery, solution architecture, product demonstrations, proof-of-concept support, and design-in guidance.
Deliver post-sales technical support through email, phone, virtual, and on-site engagement; manage customer cases; replicate and resolve technical issues; and coordinate clear customer communications through Sales.
Support customer, partner, and distributor training; trade-show demonstrations; customer demonstrations; and technical content for marketing campaigns and channel enablement.
Establish a closed-loop voice-of-customer process that converts application needs, competitive observations, feature requests, and recurring support issues into actionable product-roadmap and market inputs.

Customer Integration & Product Enablement

Own the development, quality, and maintenance of product technical documentation, including quick-start guides, user guides, design and integration guides, interface control documents, application notes, and technical FAQs.
Lead development and maintenance of product development kits, including hardware and software development kits, camera-control GUI tools, demo kits, accessories, and system-integration tools such as field-of-view and site-planning calculators.
Guide customers in integrating uncooled OEM cameras into UAV, UGV, USV, and other systems, including electrical, mechanical, software, video, and communications interfaces.
Coordinate interoperability testing with adjacent hardware, video-management systems, analytics software, and customer platforms; document findings and application guidance.
Support new-product acceptance, qualification, and design-validation activities by reviewing test plans and conditions, providing application perspective, and performing designated testing.

Cross-Functional Execution & Continuous Improvement

Partner with Engineering, Quality, and Operations to investigate customer issues, evaluate returns/RMAs as needed, and drive root-cause analysis and corrective-action closure.
Provide product-definition and roadmap input based on customer interaction, technology trends, competitive assessments, and feature-priority analysis.
Develop and report KPIs for technical support performance, including response time, case aging, design-ins supported, issue resolution, documentation coverage, training effectiveness, and customer satisfaction.
Ensure all customer-support activities comply with applicable company procedures, export-control requirements, and commercial and defense trade regulations.
Perform other duties as assigned.

Qualifications

• Required

Bachelor's degree in Electrical Engineering, Computer Science, Systems Engineering, or another relevant technical discipline.
Five or more years of progressively responsible experience in applications engineering, systems engineering, technical customer support, product engineering, or a related technical-commercial role.
Demonstrated experience leading, coaching, or formally supervising technical teams and establishing effective work-prioritization and case-management processes.
Strong hands-on technical capability in one or more of the following: electronics design/debug/productization; embedded or application software; video and communications interfaces; camera integration; or infrared imaging applications.
Experience supporting customers in technically complex design-in, system-integration, or field-support environments.
Ability to communicate complex technical information clearly to engineers, customers, commercial leaders, and executive stakeholders.
Ability to travel domestically and internationally up to 30% in support of customer, partner, and business needs.

Preferred

Experience with uncooled EO/IR or thermal imaging products and their application in unmanned systems, including UAV, UGV, USV, robotics, or related platforms.
Experience with relevant video and communications protocols, such as Ethernet, TCP/IP, USB, HDMI, Camera Link, serial interfaces, and digital/analog video standards.
Experience supporting OEM, integrator, commercial, defense, security/surveillance, avionics, or video-image-processing customers.
Experience building product documentation, development kits, application notes, technical training, and customer-facing demonstrations.
Working knowledge of export controls and trade-compliance requirements applicable to commercial and defense products.
Advanced degree, relevant technical certifications, or project-management experience.

Core Competencies

Customer Focus - Builds trusted technical relationships and turns customer needs into practical solutions.
Technical Leadership - Establishes technical credibility, develops people, and creates repeatable support processes.
Collaboration - Builds productive partnerships across functions to resolve issues and accelerate customer success.
Execution - Sets clear priorities, uses data to manage performance, and delivers reliable results in a fast-paced environment.
Strategic Perspective - Connects customer insights and technical trends to product, market, and business-growth decisions.

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. *Some employees are eligible for limited benefits only

Leonardo DRS, Inc. and its subsidiaries provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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More about this job

Skills

DRS
Technical support
Sales
Documentation
Team leadership
Software development
ICT system integration
Process improvement
Root cause analysis
Customer service
Electrical engineering
Computer science
Coaching
Prioritization
Case management
Robotics
Regulatory compliance
Project management
Leadership
Collaboration
Customer insight

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