Cormier Center Assistant

GENERAL SUMMARY:

The Cormier Center Assistant is responsible for working in the Cormier Center for Young Adults part-time. This position provides assistance with patron requests such as locating material, general circulation duties, booking a computer, technology assistance, as well as outreach and program support.

SUPERVISION:

Works under the direction of the Young Adult Librarian. Performs day-to-day tasks with a high degree of independence. Work involves a variety of highly specialized work tasks with many details to monitor and manage.

Complex and responsible duties require initiative and independent judgment to establish work plans and priorities, using and/or modifying established procedures to complete the work in accordance with established policies and standards.

ESSENTIAL JOB FUNCTIONS:

• Greets and works with teens and Cormier Center patrons, demonstrating a positive attitude.
• Performs basic circulation functions.
• Effectively and courteously helps patrons select and locate materials based on individual reading preferences and programs of study
• Provides quick, correct, and professional answers for basic to intermediate research inquiries using print and digital resources
• Answers the telephone and performs reference duties over the phone as needed
• Assists with the organization, promotion, and running of teen programs
• Provides technology assistance to patrons
• Interprets and explains Library policy and services to the public.
• Educates patrons about Library programs and services for teens.
• Keeps daily statistics on Cormier Center activity.
• Other duties, projects, or service desks as assigned.

RECOMMENDED QUALIFICATIONS:

Core Competencies:

• A genuine interest in helping teens.
• Ability to establish and maintain effective working relationship with coworkers and patrons of all ages
• Outstanding human relations and communication skills
• Strong technology skills and a desire to learn more.
• An interest in Library materials and services and attention to detail.
• Knowledge of library databases/systems highly desirable
• An ability to work as a team as well as individually.
• Experience in working with a diverse community.

Bilingual abilities desirable.

Requires a criminal records (CORI) check and a drug test.

WORK ENVIRONMENT

Work is subject to frequent interruptions. Regular library schedule requires evening and weekend work.

The employee operates standard office and library equipment and systems. The employee has regular contact with the public in-person, online, and by telephone. Other contacts are with library staff, other City employees, state and regional library systems and networks, City and state officials, and representative of a wide-variety of organizations with which the library maintains partnerships.

The employee has access to personnel records and confidential patron records.

Errors could result in delay or loss of service and financial loss.

WORKING CONDITIONS/PHYSICAL DEMANDS:

The work is carried out in conditions which can be affected by factors such as temperature and noise.

The position requires standing for two to three hours at a given time, moderate to continuous viewing of a computer screen, and using hands and fingers in activities requiring fine coordination or dexterity.

The position requires significant physical exertion characterized by activities such as repeated bending, reaching, climbing or walking and moderate lifting (up to 35 lbs.)

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Special Requirements

Please forward resume, cover letter and on-line application to:

whurley@leominster-ma.gov Miscellaneous Information The City of Leominster does not discriminate on the basis of race, age, marital status, color, religion, national origin, gender, sexual orientation, veteran’s status or disability.

Apply Online for Cormier Center Assistant