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Added 10 hours ago
Branch Manager II
Lendmark Financial Services, LLC
United States
Added 12 hours ago
Branch Manager II
Lendmark Financial Services, LLC
United States
Added 14 hours ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
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Lendmark Financial Services, LLC
United States
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Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
Added 1 day ago
LF
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
- $20 to $22 USD / hour
Added 1 day ago
Centralized Servicing Representative II
Lendmark Financial Services, LLC
United States
Added 1 day ago
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Lendmark Financial Services, LLC
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Lendmark Financial Services, LLC
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Lendmark Financial Services, LLC
United States
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Customer Service Representative (Sr Loan Consultant)
Lendmark Financial Services, LLC
United States
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Customer Service Representative (Loan Consultant II)
Lendmark Financial Services, LLC
United States
Added 1 day ago
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Customer Service Representative (Loan Consultant II-CA)
Lendmark Financial Services, LLC
United States
- $23 to $25 USD / hour
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Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
- $20 to $22 USD / hour
Added 1 day ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
Added 1 day ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
Added 1 day ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
Added 1 day ago
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC
United States
Added 1 day ago
LF
Customer Service Representative (Loan Consultant I - CA)
Lendmark Financial Services, LLC
United States
- $20 to $23 USD / hour
Added 1 day ago
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Branch Manager l
Lendmark Financial Services, LLC
United States
- $58,000 to $63,000 USD / year
Added 1 day ago
LF
Branch Manager I
Lendmark Financial Services, LLC
United States
- $58,000 to $63,000 USD / year
Added 1 day ago
Branch Manager II
Lendmark Financial Services, LLC
United States
Added 1 day ago
Branch Manager II
Lendmark Financial Services, LLC
United States
Added 1 day ago
Branch Manager II
Lendmark Financial Services, LLC
United States

Lendmark Financial Services, LLC

Centralized Servicing Representative I

United States

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Job details

Experience: 0 - 2 years consumer finance or related experience
Posting language: English
Posted: Oct 21, 2026

Original job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

SUMMARY:

The Centralized Servicing Representative I is responsible for providing support to branch and centralized operations, handling a variety of functions.

MAJOR DUTIES/RESPONSIBILITIES:

Operates the company’s Customer Service Toll-Free line; handling inquiries and concerns, asking for clarification to deal with each inquiry or concern promptly, and accurately to resolve customer questions, or transferring callers to appropriate parties for assistance
Responsible for picking up mail daily for our facility; sorting and distributing among our various departments
Responsible for entering all customer complaints, and credit disputes received via telephone, email, or mail, utilizing our complaint management software
Processing all returned mail, returned check letters, credit verification letters, or any other correspondence received
Proper handling of processing paid out contracts, and releasing liens in a timely manner, according to state law and company guidelines
Efficiently and accurately handles system related “help desk” tickets
Accurately posts all centralized payment handling; including but not limited to mail, electronic, repo payments, bankrupt trustee payments, and garnishment payments
Preparing daily banking deposit, balancing cash drawers each day, maintaining a cash count record, and other cashier related duties
Processing charge off transactions on all 180 day delinquent accounts
Processing of modification requests
Manages risk relative to position
All other duties assigned by Management

BASIC QUALIFICATIONS:

High School Diploma or GED from accredited institution
0 - 2 years consumer finance or related experience
Detail oriented and ability to multi-task
Excellent analytical and problem solving skills
Excellent communication and customer service skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
Ability to work with minimum supervision
Use of personal vehicle may be required for mail collection and bank deposits made at off-site locations; mileage is reimbursed for these activities
May require lifting of materials up to 15 lbs.

COMPENSATION:

The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
This position is eligible for Semi Annual Incentive compensation based on individual and company performance guidelines.

WORKING CONDITIONS:

Traditional office environment
Overtime and weekend hours may be required due to seasonal or month-end needs, or as requested

#mcb

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

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More about this job

Skills

Customer service
Technical support
BASIC
Problem solving
Communication skills
Microsoft Windows
Microsoft Excel
Microsoft Word

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