Loan Specialist

• Whether it’s helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Ambitious, meticulous, and persuasive are just a few ways to describe our Sales team, and we’re in the market to recruit a new dynamic deal-maker. If you want purpose in your work, successes to celebrate, and a supportive internal network, show us your skills by applying now. More than just a job, LendingPoint is an exciting career choice where you’ll bring your conversion experience to a diverse team focused on taking the company to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta’s Best Places to Work 2021.” What’s In It For You?

• Base Salary + Uncapped Commission Potential
• Excellent Benefits Package That Includes: Medical/Dental/Vision, Paid Holidays and more!
• COMPANY MAJORITY OF EMPLOYEE COVERAGE for most medical plans!
• Team Oriented Fast-Paced Fun Environment
• Dedicated and experienced Management Team
• Pre-Qualified Leads with High Approval/Conversion Ratios
• On-going sales training and investment in our employees
• Average earnings salary + commission $80-$100k+

What You’ll Do Day to Day:

• Source sales opportunities through inbound leads and outbound calls with potential customers.
• Manage high volume of inbound and outbound calls in a timely manner.
• Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs.
• Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers’ needs.
• Clarify information, research every issue and provide solutions and/or alternatives.
• Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.
• Research and understand our product lines so you can confidently upsell our customers to compatible products.
• Seize opportunities to upsell products when they arise.
• Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.
• Build sustainable relationships and engage customers by taking the extra mile.
• Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.
• Maintain clear records of all conversations in designated database.
• Maintain confidentiality of all customer PII and Company records.
• Attend assigned trainings to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

Background & Experience:

• High school diploma or equivalent required
• 1-2 years’ experience in a customer support or sales role, preferred
• Ability to perform basic calculations and mathematical figures
• Proven track record of over-achieving quota/goals
• Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills
• Detail oriented, ability to multi-task, set priorities and manage time effectively
• Proficient in MS Office Suite
• Familiar with CRM systems and practices

•