Jobs in the United States

Save this search

Added 9 hours ago
UU
Senior HR Partner, USC Athletics
USC University of Southern California
Los Angeles, CA
- $120,000 to $130,000 USD / year
This position is part of University Human Resources' Client Services, reports to a Director, and is assigned to USC Athletics to provide dedicated HR partnership while collaborating with…
Added 9 hours ago
UU
Senior HR Partner, Student Life
USC University of Southern California
Los Angeles, CA
- $120,000 to $130,000 USD / year
…Senior HR Partner will work closely with leaders across the client group to understand their business and priorities, build trusted relationships, and provide strategic HR guidance on…
Added 9 hours ago
Development Coordinator
Cedars-Sinai Medical Center
Los Angeles, CA
…programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your…
Added 9 hours ago
Architectural Associate (Early Design)
Steelman Partners LLP
Las Vegas, NV
The Architectural Associate (Early Design) helps transform a project's initial vision into a coordinated, feasible, and approvable design. Working from early concepts, master-planning,…
Added 9 hours ago
Associate Channel Manager, Marketplaces
Ferguson Enterprises, LLC
Atlanta, GA · Newport News, VA
…better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers,…
Added 9 hours ago
Construction AMI / AMR Project Manager
Ferguson Enterprises, LLC
San Marcos, TX
…will be responsible for leading Municipality's Water Meter projects and overseeing duties performed by subcontractors, with occasional on-site client visits. Daily activities include…
Added 9 hours ago
Senior Associate - State and Local Tax - Asset Management
RSM US LLP
United States
RSM is seeking an experienced State and Local Tax Senior Associate to join our growing Asset Management and Financial Services practice, serving private equity, private credit, hedge funds,…
Added 9 hours ago
Insurance Client Coordinator
Compeer Financial
Janesville, WI
The contributions you will make: This position is responsible for delivering exceptional client service and supporting crop insurance sales. The incumbent maintains a portfolio of smaller…
Added 9 hours ago
Virtual Design Construction Intern | Germantown, MD
IMEG Consultants Corp.
Germantown, MD
Do work that matters, supporting mission-critical federal, healthcare, research, laboratory, and secure facility projects where reliability, redundancy, and safety directly support the…
Added 9 hours ago
Construction Materials Testing Field Manager
Olsson
Tempe, AZ
…managing special inspections and materials testing construction projects, project staff, and budgets, and acting as an advisor on complex projects. You will travel to various job sites and…
Added 9 hours ago
C
Retail Scan Associate (Emerson, NJ 07630)
Circana
Emerson, NJ · Emerson
- $16 to $17 USD / hour
…hours per week per store) are frequently assigned for special projects throughout the year, with higher demand from January through June. Full scheduling details will be reviewed during the…
Added 9 hours ago
C
Retail Scan Associate (Clark, NJ 07066)
Circana
Clark, NJ · Clark
- $16 to $17 USD / hour
…hours per week per store) are frequently assigned for special projects throughout the year, with higher demand from January through June. Full scheduling details will be reviewed during the…
Added 9 hours ago
Senior Associate, Tax Shared Services - Asset Management
KPMG LLP
Salt Lake City, UT
Manage teams of tax professionals and assistants working on client projects
Added 9 hours ago
AC
Tax Accountant
Aston Carter
Minneapolis, MN
- $30 to $50 USD / hour
…and quarterly sales tax-related tasks and assist with ad hoc projects. This role is perfect for someone who thrives in a dynamic environment and enjoys a mix of routine and varied…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Fort Lauderdale, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Miami, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Jacksonville, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Tampa, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Fort Myers, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Business Intelligence Systems Management #12
Delan Associates, Inc
Pensacola, FL
…organizational balance and system coherency between front-end desktop/client environment and Data Warehouse back-end processing functions. Provides corporate leadership, vision, and…
Added 9 hours ago
Senior Counsel - Real Estate
Quality Technology Services, LLC
Ashburn, VA · Duluth, GA · Denver, CO · Irving, TX · Atlanta, GA
The Senior Counsel, Real Estate is a member of the Legal team and reports to the Associate General Counsel, Real Estate. This attorney supports the company’s real estate and development…
Added 9 hours ago
AA
Project Coordinator (Water Resources)
Albert A. Webb Associates
Riverside, CA
- $23.55 to $36.05 USD / hour
Assist in resolving client and agency inquires and performs basic research to support teams and projects
Added 9 hours ago
Partnership/Private Wealth Services (PWS) Senior Associate
Grant Thornton
Philadelphia, PA
As the Private Wealth Services Tax Senior Associate, you’ll perform compliance services for complex tax returns and provide income, estate, and gift tax planning strategies for your high…
Added 9 hours ago
J
Accounts Payable Specialist
Jobot
Dallas, TX
- $24 to $28 USD / hour
Bring your accounts payable expertise to a consulting opportunity in the engineering industry! Help keep complex projects moving by ensuring accurate payments, strengthening financial…
Added 9 hours ago
CLIENT TECHNICAL SUPPORT ADVISOR
Leixir Dental Group
Spring, TX
Job Title: Client Technical Support Advisor Job Summary:

Leixir Dental Group

CLIENT TECHNICAL SUPPORT ADVISOR

Spring, TX, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum of 2-3 years of experience in a dental laboratory, technical support, production,
Posting language: English

Original job description

Job Title: Client Technical Support Advisor Job Summary:

The Client Technical Support Advisor is responsible for providing technical support and case management assistance to customers and team members. This role serves as a key communication link between dentists, technicians, production teams, and support departments to ensure cases are processed accurately, efficiently, and in alignment with client expectations. The position supports operational success by driving client satisfaction, quality outcomes, efficient turnaround times, and reduction of remakes through technical expertise, proactive communication, and effective case coordination.

Duties/Responsibilities:

Client Technical Support & Communication

Serve as a primary point of contact for technical case questions via phone, email, web calls, and other communication channels.
Communicate directly with dentists, clients, technicians, and internal departments to ensure case questions are resolved promptly and accurately.
Troubleshoot technical concerns and provide guidance to clients, Client Experience teams, sales teams, and production departments.
Support Client Experience and internal teams when technical expertise or local case knowledge is required.
Maintain responsiveness and accessibility by meeting service expectations for call handling, email response times, and issue resolution.
Plan, organize, and manage daily communication related to cases in production.
Monitor and follow up on hold cases and unresolved case questions to obtain required information or instructions from clients in a timely manner.
Serve as the primary point of contact for follow-up on unanswered case questions requiring resolution.
Coordinate with production operations, lab leadership, accounting, and other support departments to resolve case-related issues.
Analyze late case reports and support productivity improvement efforts.
Respond to new case delivery date inquiries and related status requests each morning.
Update EasyDent/EDDL systems with case communication responses received directly from clients.
Clearly document customer conversations, case updates, and technical notes in relevant systems for visibility across teams.
Communicate with clients regarding digital scan issues, or opportunities for improved scan or impression quality.
Review digital scans and provide technical feedback to support successful case outcomes.
Process web calls and assist with digital workflows as needed.
Provide consultation support for product-related Issues or adjustments as needed.
Support quality assurance activities by reviewing scans, designs, and final products to ensure alignment with client expectations and operational standards.
Lead the process of adding and maintaining appropriate account alerts and quality review preferences within company systems.
Coordinate implant component requirements for laboratory cases, including adding analogs and other requested parts to applicable implant cases.
Manage the ordering, tracking, and Inventory control of implant components, scan bodies, and related materials to maintain appropriate stock levels and minimize delays.
Verify the necessity of OEM implant part requests by reviewing doctor preferences, OEM doctor lists, prescription notes, and documented communication prior to placing orders.
Communicate with dental offices regarding back orders, unavailable components, shipping delays, or other implant-related case concerns in a timely and professional manner.
Collaborate with implant manufacturers and designated company representatives to resolve case issues, component discrepancies, and product-related concerns.
Monitor open implant cases for pending questions or unresolved issues and work closely with the CO/DCQ team to ensure prompt resolution and case progression.
Process and organize receipts and documentation for all implant-related purchases and maintain accurate records for tracking and accountability.
Prepare and distribute daily reports of provided implant parts and components to the designated outgoing shipment coordinator by the end of each workday.
Break down returned implant cases, recover reusable analogs and components, properly relabel items and return approved materials to inventory.
Assist with ordering scan bodies and other digital implant workflow components as requested by doctors or laboratory staff.
When ordering DESS ASC abutments, notify dental offices regarding required drivers and provide associated instructions to ensure proper clinical use.
Maintain organization and accuracy in implant case management systems, inventory records, and internal communication channels.
Perform additional job-related duties and special projects as assigned. Required Skills & Qualifications
Strong understanding of dental laboratory products, workflows, and production processes.
Minimum of 2-3 years of experience in a dental laboratory, technical support, production, customer service, or high-volume office environment.
Excellent verbal and written communication skills with the ability to interact professionally with clients and internal teams.
Strong organizational skills with exceptional attention to detail.
Ability to troubleshoot problems, identify solutions, and follow through to resolution.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency In Microsoft Office Suite and other business software systems.
Strong customer service and relationship management skills.
Ability to work collaboratively across departments and teams. Preferred Qualifications
Associate degree preferred.
Experience with dental case management software, production tracking systems, or digital dental workflows.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Ability to access and navigate the production facility as needed.

Acknowledgement The responsibilities outlined in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Apply About employer

Report this job