Chief Engineer

Leisure Sports Management

Job Description

CHIEF ENGINEER

MISSION

To ensure the club and hotel is well-maintained, and efficiently and safely operated. Objective is to meet or exceed all Leisure Sports and IHRSA standards for facility/equipment repair, preventive maintenance, safety and emergency preparedness, while adhering to approved budgets for payroll, utilities, supplies and equipment. Ensure that all departments understand and embrace the Facility Walkthrough standards; create facility-wide awareness of the importance of safety to the overall success of the company.

REPORTS TO

VP / GM

SUPERVISES Engineers

PRIMARY FUNCTIONS

• Maintain a working facility (includes every area of the club & hotel - interior and exterior - and all equipment and systems)
• Direct report hiring, supervision, training and development
• Ensure all LSI Human Resources policies and employment practices are followed in all supervised departments
• Meet budget for engineering operating costs: labor, supplies, R&M expenses, utilities
• Ensure all standards for quality, repair and maintenance are met
• Provide property-wide departmental training on maintenance Walkthrough and Core Value Quick Check standards and the basis for inspection ratings
• Ensure the safety of the building and all occupants; conduct regular testing of safety systems (sprinklers, extinguishers, alarms, etc.)
• Administer the club's IIPP Safety Program and Emergency Preparedness Program
• Ensure all codes/requirements of Health and Fire Departments, as well as those of OSHA and liability insurer, are met
• Develop and ensure the use of engineering checklists
• Manage all facility service contracts and vendor relationships, with Accounting
• Work with Accounting to ensure club is taking advantage of volume pricing on supply and equipment orders by using Marriott preferred vendors
• Develop and administer property-wide preventive maintenance program; maintain records of equipment purchase dates, warranty information, and maintenance/repair work completed
• Ensure the maintenance of proper inventories for the engineering operation I
• Recommend equipment purchases/replacements/major repairs
• Perform annual budget preparation for supervised departments
• Assist General Manager in administering the annual capital expense budget and capital expense project scheduling I
• Handle and resolve all member and guest issues and concerns relating to repairs and maintenance I
• Review incident reports for property issues !
• Ensure all required equipment permits are current and valid
• Maintain a working relationship with Director of Engineering in other LSI locations to co-develop systems and operations
• Other responsibilities as assigned by the VP / GM

DRIVERS of SUCCESS

• Maintenance & Equipment Operational Knowledge
• Service Obsession (+ ability to instill them in others)
• Basic Knowledge of Plumbing, HVAC, Electrical, Telephone, Pool Systems
• Organization Skills; Ability to Multi-Task
• Communication Skills
• Initiative and Leadership
• Hiring, Training and Coaching Skills
• Eye for and Attention to Detail

PERFORMANCE MEASUREMENT

• Service Excellence Walkthrough Scores
• Core Value Quick Check Scores
• Quality Assurance Review Scores
• Preventive Maintenance Program + Checklist Implementation
• Engineering P&L's versus Budget
• Risk/Loss Control Reports
• Health/Fire Department and OSHA Inspections
• Member Retention and Satisfaction; Member Survey Scores
• Staff Retention and Successful Performance
• Staff Satisfaction (Upward Feedback, Associate Survey Scores)
• Project Completion (Accuracy and Timeliness)

ESSENTIAL PHYSICAL REQUIREMENTS

Qualified candidates, with or without reasonable accommodations, must be able to:

• Write, speak, read, hear and see
• Perform general housekeeping work
• Walking, kneeling, bending
• Lift and carry up to 50 lbs.
• Climb stairs and ladders
• Set-up and take-down and rearrange equipment
• Drive a car or van
• Work with chemicals and other potentially hazardous materials
• Type and operate a computer