Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
Associate Director - Cost Manager - Commercial Real Estate Construction
Turner & Townsend
San Francisco, CA
Turner & Townsend is seeking an experienced Associate Director Cost Manager to lead cost management services for key construction programs and capital projects throughout California. This…
Added just now
Associate Director - Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Cheyenne, WY
Turner & Townsend is seeking an experienced Associate Director – Cost Manager / Quantity Surveyor to join our team and provide expert cost management services on a large-scale,…
Added just now
Associate Director - Cost Manager / Quantity Surveyor - Data Center Construction
Turner & Townsend
Fort Collins, CO
Turner & Townsend is seeking an experienced Associate Director – Cost Manager / Quantity Surveyor to join our team and provide expert cost management services on a large-scale,…
Added 1 min ago
AI Software Consulting Engineer
CDW Technologies, LLC
Remote, United States
…intelligence and machine learning solutions for clients. This client-facing, billable role provides high-quality deliverables and ensures solutions are implemented as designed to the…
Added 2 mins ago
EU
Equipment & Process Technician - Robotics Manufacturing
Experis USA
Wilmington, MA
- $50 USD / hour
Must have basic electrical power know-how to electrical soldering
Added 2 mins ago
Biopharmaceutical Manufacturing Associate
Experis USA
King of Prussia, PA
Our client, a biopharmaceutical manufacturing organization, is seeking multiple Bioprocess Technicians to join their team. As a Bioprocess Technician, you will be part of the manufacturing…
Added 3 mins ago
TB
Brokerage Registered Client Service Associate
Truist Bank
New York, NY
- $65,000 to $80,000 USD / year
4. Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions…
Added 5 mins ago
Registered Client Service Associate
Citi
MIAMI, FL · Miami, FL · Miami
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices;…
Added 5 mins ago
Registered Nurse (RN) 7a-7p FT
American Addiction Centers
North Kingstown, RI
…issues to obtain guidance regarding his plan of action for the client. In the event of a life-threatening emergency, all staff members are authorized to contact emergency services by…
Added 6 mins ago
Retail Market Manager
First Horizon Bank
BATON ROUGE, LA · Baton Rouge, LA · Monroe, LA
…Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent…
Added 9 mins ago
Director of Sales
Franchise Location
Largo, MD
…This individual will cultivate new business, maintain strong client relationships, analyze market trends, and partner closely with hotel leadership to achieve revenue…
Added 10 mins ago
Sales Associate
Intralinks, Inc.
NY
…design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with…
Added 10 mins ago
Senior Associate - Client Relations Specialist - Hybrid
SS&C GIDS, Inc.
Kansas City, MO · Denver, CO · Dublin, OH
MUST HAVE proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel
Added 10 mins ago
Associate Director, Private Equity/Fund of Funds Accounting
NY · Atlanta, GA · Union, NJ
Job Title: Associate Director, Private Equity/Fund of Funds Accounting
Added 10 mins ago
Client Accounting Manager
Lede Company LLC
Beverly Hills, CA
The Lede Company seeks a Client Accounting Manager to own the full client billing cycle for our entertainment clients and brand partners. This person will manage invoicing, billbacks,…
Added 10 mins ago
Data Center Technician - Suwanee, GA
CoreWeave
Suwanee, GA
Our Data Center Operations team is at the physical core of our business, responsible for building, maintaining, and operating the infrastructure that powers the cloud. We are seeking Data…
Added 11 mins ago
Strategic Business Alliances COE Director - Google Alliance
RSM US LLP
United States
Identify growth priorities across industries, service lines and client segments, and bring recommendations to practice leadership.
Added 11 mins ago
SBA Hyperscaler Evangelist – Google Alliance
RSM US LLP
United States
…RSM's reputation through public speaking, thought leadership, client briefings, demonstrations, partner events and industry participation, with the goal of becoming a recognized figure…
Added 12 mins ago
Virtual Sales Manager - Ingredients & Specialties
Univar Solutions
Houston, TX · Downers Grove, IL · Dublin, OH
Ensuring Customer expectations are met through the management of associate KPI’s, monitoring of workload, and execution of associate responsibilities.
Added 13 mins ago
Desktop Support Technician
LEIDOS, INC.
Arlington, VA
…large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is…
Added 17 mins ago
EA
Associate - M&A Advisory
Embarc Advisors
United States
- $140,000 to $170,000 USD / year
As an Associate - M&A Advisory at Embarc Advisors, you will gain exposure to a wide variety of projects and tasks, while being mentored by industry experts who will empower you to take on…
Added 17 mins ago
Associate Commercial Lender
ALERO FINANCIAL CREDIT UNION
Elgin, IL
The Associate Commercial Lender is a developing, client-facing commercial lending professional responsible for supporting the growth of Alero Financial's commercial loan and deposit…
Added 18 mins ago
Warehouse Associate
LCH Lab. Corp. of America Holdings
Burlington, NC
…decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s…
Added 20 mins ago
DA
Material Handler - Inventory
DSV Air & Sea Inc.
Independence, KY
- $24.4 to $26.9 USD / hour
Must have a high school diploma or general education degree (GED)
Added 21 mins ago
Knowledge Management Specialist
ASM Research, An Accenture Federal Services Company
Frankfort, KY
The Knowledge Management Specialist (internal Technical Writer labor category) researches and compiles technical data for use in documents such as manuals, articles, job aids, templates,…

Desktop Support Technician

Arlington, VA, United States

Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

Apply on leidos.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Digital Sector at Leidos has a career opportunity for a Desktop Support Technician in support of the Air Force National Capital Region (AFNCR) IT Services program at The Pentagon.

Unleash Your Potential

The Leidos Digital Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.

If this sounds like an environment where you can thrive, keep reading!

The AFNCR IT Services program provides comprehensive support services for information systems across the Department of the Air Force (DAF), including the United States Air Force (USAF), the United States Space Force (USSF), Headquarters Air Force (HAF), and Air Force District of Washington (AFDW), as well as other geographically separated units (GSUs) activities within the National Capital Region. The primary mission environment is centered at the Pentagon. Key functional areas include IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E); and the National Military Command Center (NMCC). The senior military leadership, civilian executives, and national defense missions supported demand that operations never fail, creating a fast-paced, high-tempo, and mission-critical environment.

Summary As a Desktop Support Technician, you will serve as the primary face of the organization, delivering world-class technical support and customer service to military personnel, executive leadership, and civilian staff. Technicians are responsible for onsite installation, diagnosis, configuration, maintenance, and repair of enterprise hardware, operating systems, software applications, and network peripherals. In addition, technicians support walk-up customer assistance centers, deploy and receive IT assets, maintain detailed service records in Remedy/ServiceNow, support software license compliance, and support personal wireless communications systems (PWCS), and coordinate with unit resource advisors to provide support for enterprise mobile devices, wireless endpoints, and PWCS equipment.

Primary Responsibilities:

End-User & Executive Support:

Provide direct, onsite technical analysis, diagnosis, and resolution of complex hardware, software, and peripheral issues for end-users and executive customers across the Pentagon complex.

Hardware & Systems Deployment:

Install, configure, image, test, maintain, and troubleshoot desktop systems, laptops, docking stations, monitors, network printers, scanners, and peripheral equipment in accordance with established Service Level Agreements (SLAs).

Personal Wireless Communications Systems (PWCS) & Mobility Support:

Support the provisioning, issuance, receipt, and Tier-1 troubleshooting of Personal Wireless Communications Systems (PWCS) assets, enterprise cellular devices, wireless endpoints, and secure mobile capabilities.
Partner with the PWCS Lead and Mobility team to support device migrations, asset audits, lifecycle refreshes, and battery/accessory management.
Assist end users with wireless device setup, multi-factor authentication, network connectivity, and basic profile configuration.

Customer Walk-Up & Ticket Operations:

Staff the walk-up customer support center, promptly deploying and receiving IT assets with accurate ticket tracking and work order documentation.
Utilize the Remedy Action Request System (and/or ServiceNow) to log, document, categorize, prioritize, route, track, resolve, and close customer incident tickets and service requests.
Contribute to and maintain a central technical repository/knowledge base of standard operating procedures, recurring issues, and troubleshooting guides.

Account & Identity Management:

Diagnose and resolve Common Access Card (CAC) authentication, middleware, card reader, and PKI digital certificate issues. Utilize Active Directory to perform user account management, password resets, security group assignments, and access control adjustments.

Software & Application Support:

Manage, update, and troubleshoot client software applications - including Microsoft Office /
Microsoft 365 apps, secure DoD-approved VPN clients, virtual desktop environments, enterprise security tools, and approved third-party software. Coordinate with HQ software license managers to ensure network software compliance.

Network & Layer 1 Connectivity:

Troubleshoot workstation and device network connectivity, including Layer 1 physical patching (CAT5e/CAT6, single-mode/multi-mode fiber, transceivers/SFP modules), Wi-Fi connectivity issues, IP configuration, and basic switch port/VLAN troubleshooting.
Vendor Escalation: Coordinate with third-party vendors and OEM technical support teams to resolve complex, warranty, or escalated hardware/software discrepancies.

Basic Qualifications:

Requires a High School Diploma or equivalent and a minimum of 5+ years of relevant IT desktop/technical support experience (additional years of relevant experience or an Associate’s/Bachelor’s degree in an IT field will be accepted in lieu of experience).

Security Clearance:

Active DoD Secret security clearance.
Certification: Current CompTIA Security+ CE certification (or equivalent DoD 8140/8570.01-M IAT Level II baseline certification).

Technical Experience:

Proven experience troubleshooting Windows operating systems (Windows 10/11 Enterprise), Microsoft 365/Office suite, DoD security baselines, and commercial desktop applications.
Experience with Active Directory administration, account unlocking, and permissions management.
Hands-on experience troubleshooting PKI certificates, CAC/Smart Card middleware, and DoD-approved secure VPN solutions.
Solid working knowledge of Layer 1 physical cabling (CAT5/CAT6, fiber optic patch cables, RJ-45 terminations) and basic LAN/WLAN connectivity troubleshooting.
Familiarity with Personal Wireless Communications Systems (PWCS), wireless hardware, and mobile device enrollment/configuration (iOS/Android).

Service Management:

Hands-on experience logging, escalating, and closing incident and work order tickets using Remedy, ServiceNow, or equivalent ITSM platforms.

Professionalism:

Proven ability to deliver polished, customer-facing technical support in a high-tempo, professional executive or military environment.

Availability:

Willingness to support occasional after-hours scheduled maintenance or participate in an on-call rotational schedule if required.

Work Environment & Physical Demands:

Physical Demands:

Must be able to lift, move, unbox, and position IT equipment (monitors, desktops, docking stations, peripherals, and UPS units) weighing up to 40 lbs.

Mobility:

Must be capable of traversing Pentagon rings, corridors, and secure spaces on a daily basis to support customer requirements.

Work Location:

100% onsite at the Pentagon, Arlington, VA, due to the classified and hands-on nature of the systems supported.

Preferred Qualifications:

Prior experience supporting IT operations in the National Capital Region (Pentagon, Joint Base Andrews, or Joint Base Anacostia-Bolling) or within an Air Force Communications Focal Point (CFP) / military command center.
Experience supporting Personal Wireless Communications Systems (PWCS) asset tracking, property accountability, and user provisioning.
Experience deploying operating system images using Microsoft Endpoint Configuration Manager (MECM/SCCM) or modern imaging tools.
Experience supporting mobile device management (MDM) platforms such as Microsoft Intune.
Strong interpersonal, verbal, and written communication skills with the ability to clearly translate complex technical solutions to senior military and civilian leaders.
Strong analytical, troubleshooting, and problem-solving abilities.
Ability to work effectively both independently and as a collaborative member of an integrated technical support team.

#AFNCR

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 12, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Apply on leidos.wd5.myworkdayjobs.com About employer

More about this job

Skills

Technical support
Customer service
ServiceNow
Troubleshoot
Troubleshooting
Documentation
Microsoft Access
Microsoft Active Directory
Microsoft Office
Microsoft 365
VPN
Regulatory compliance
Security+
Microsoft Windows
LAN
IT service management
Mobile device management
Communication skills
Problem solving

Report this job

Work requirements

Jobs in the United States