Jobs in the United States

25+ jobs

Added 2 hours ago
SPECIAL NEEDS INCLUSION COORDINATOR (SNIC), NF-1701-04
U.S. Marine Corps
Jacksonville, NC
Added 9 hours ago
Account Executive - Splunk- Veteran Affairs
Cisco Systems, Inc.
Remote, United States
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 15 hours ago
Supervisory Equal Employment Manager
Defense Health Agency
Falls Church, VA
…performance to identify systemic problems and recommend long-range solutions. Represent the organization in high-level meetings to communicate program direction and decisions. Requirements…
Added 1 day ago
Senior Reporting and Analytics Specialist / Salesforce CRM Analytics SME – DoD
LEIDOS, INC.
Remote, United States
…Amazon Connect, and other approved business intelligence and data visualization tools to provide accurate, reliable, and actionable operational insights. This position will work closely…
Added 1 day ago
Senior Amazon Connect System Administrator – DoD Healthcare
LEIDOS, INC.
Remote, United States
Leidos is hiring for Global Nurse Advice Line – Next Generation (GNAL-NG), a Defense Health Agency (DHA) service providing reliable, timely, professional, and courteous registered nurse…
Added 1 day ago
Salesforce Health Cloud Developer – DoD Healthcare
LEIDOS, INC.
Remote, United States
Leidos is seeking an experienced Salesforce Health Cloud Developer to design, develop, test, implement, and maintain enterprise healthcare applications supporting the Department of Defense…
Added 1 day ago
GI
Consumer Reviewer Administrators Senior (Part Time On Call)
GD Information Technology, Inc.
Remote, United States
- $42.5 to $57.5 USD / hour
- Part-time
Experience: 10+ years of experience as a Senior Consumer Reviewer Administrator for a DHA contract.
Added 1 day ago
Case Management Analyst - Defense Health Agency (DHA)
KSA Integration
Remote, United States
Position Overview: This position supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Case Management Analyst. The Case Management…
Added 1 day ago
Senior Operations Specialist (Research Management)
Potawatomi Federal Solutions
Alexandria, VA
Added 1 day ago
Statistician and Modeling Analyst - Defense Health Agency (DHA)
KSA Integration
Remote, United States
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2)…
Added 1 day ago
Instructor - EMT & Paramedic
Armada Ltd
TX
…applicable Department of Defense (DoD) Defense Health Agency (DHA), National Association of Emergency Medical Technician (NAEMT), military specific regulations, directives, and policies,…
Added 1 day ago
Data Analyst, Senior - Defense Health Agency (DHA)
KSA Integration
Remote, United States
Position Overview: This position supports the Defense Health Agency (DHA) Disability Evaluation System (DES) Program Support contract as a Senior Data Analyst. The Senior Data Analyst…
Added 1 day ago
Care Coordinator Supervisor - DoD Healthcare (GNAL-NG)
LEIDOS, INC.
Remote, United States
…the Department of Defense (DoD) and Defense Health Agency (DHA) Global Nurse Advice Line – Next Generation (GNAL-NG)…
Added 1 day ago
Amazon Connect Developer
LEIDOS, INC.
Remote, United States
Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense…
Added 1 day ago
Amazon Connect Developer Jr
LEIDOS, INC.
Remote, United States
Leidos is seeking an experienced Amazon Connect Developer Jr to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense…
Added 1 day ago
LG
Network Engineer II
LinTech Global
Fort Belvoir, VA
- $80,000 to $90,000 USD / year
Dexian Government Solutions is recruiting for a Network Engineer II to support our contract at the Defense Health Agency (DHA) GSP TO7 in ATAMMC, Fort Belvoir, VA.
Added 1 day ago
GI
Travel Coordinator
Goldbelt, Inc.
Silver Spring, MD
- $65,000 to $80,000 USD / year
Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts,…
Added 1 day ago
Operations Research Analyst - Defense Health Agency (DHA)
KSA Integration
Remote, United States
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2)…
Added 2 days ago
NA
ELECTRICAL ENGINEER
Naval Air Systems Command
Naval Air Station San Diego, CA
- $102,246 to $158,062 USD / year
This is a public notice flyer to notify interested applicants of anticipated vacancies through the DHA for Domestic Defense Industrial Base Facilities and the MRTFB in the DoD. Applications…
Added 2 days ago
MT
Supervisory IT Specialist (PLCYPLN)
Military Treatment Facilities under DHA
Bethesda, MD
- $143,913 to $187,093 USD / year
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
Added 2 days ago
Human Research Protection Scientist
General Dynamics Information Technology
Fort Detrick, MD
…Oversight (OHRO) at Defense Health Agency Research & Development (DHA…
Added 2 days ago
Senior MuleSoft Engineer
Core4ce Careers
Remote, United States
Core4ce is seeking a Senior MuleSoft engineer to design, develop, and implement integration solutions using the MuleSoft Anytime Platform for the Defense Health Agency (DHA). In this role,…
Added 2 days ago
Chief Data & Interoperability Architect
Leidos
Reston, VA
Knowledge of MHS/DHA environments, such as MHS GENESIS, the Joint Health Information Exchange, and DoD-VA data exchange.
Added 2 days ago
Chief Data & Interoperability Architect
Leidos
Reston, VA
Knowledge of MHS/DHA environments, such as MHS GENESIS, the Joint Health Information Exchange, and DoD-VA data exchange.
Added 2 days ago
Cyber Operations Support Specialist
MANTECH
Fort Detrick, MD
…safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a…

Amazon Connect Developer

Remote, United States

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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Job details

Pay: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Experience: At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense (DoD) and Defense Health Agency (DHA).

The successful candidate will develop and enhance Amazon Connect functionality, including multi-level interactive voice response (IVR), intelligent call routing, conversational AI, chatbots, workforce management integrations, call recording, transcription, and contact center analytics.

The Amazon Connect environment will integrate with Salesforce Health Cloud to support healthcare contact center operations, including patient engagement, nurse advice services, care coordination, appointment scheduling, and referral management.

This position will participate in the full software development lifecycle (SDLC), working closely with developers, system administrators, cloud engineers, cybersecurity personnel, and program stakeholders to deliver secure, scalable, and reliable contact center solutions.

Primary Responsibilities

Design, develop, test, and maintain Amazon Connect contact flows, multi-level IVR applications, inbound and outbound call routing, queues, callbacks, and automated self-service capabilities.
Develop conversational AI solutions using Amazon Lex, including voicebots, chatbots, intents, dialog management, and automated customer interactions.
Develop serverless application components using AWS Lambda, Python, JavaScript, TypeScript, and associated AWS services.
Design and maintain integrations between Amazon Connect and Salesforce Health Cloud, including customer identification, screen pops, case creation, contact activity logging, and API-based data exchanges.
Develop and maintain integrations supporting workforce management, call recording, transcription, contact analytics, and operational reporting.
Implement secure REST APIs, event-driven processing, data transformations, authentication, and error-handling mechanisms.
Develop and execute unit tests, integration tests, and automated validation procedures for contact center applications and integrations.
Provide Tier 3 technical support, including troubleshooting complex IVR, call routing, chatbot, integration, and application performance issues.
Perform root cause analysis and implement corrective actions for recurring software defects and production incidents.
Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments.
Maintain technical documentation, contact flow diagrams, integration specifications, and deployment procedures.
Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and information protection requirements.

Required Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline and 8-12 years of relevant experience, or a master's degree with 6-10 years of relevant experience. Equivalent experience may be considered in accordance with Leidos policies.
At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Experience designing and implementing IVR, call routing, contact flows, or automated contact center solutions.
Experience developing applications using Python, JavaScript, TypeScript, or comparable programming languages.
Experience developing AWS Lambda functions and integrating cloud services with enterprise applications.
Experience with REST APIs, JSON, authentication, and enterprise application integrations.
Familiarity with Amazon Connect queues, routing profiles, contact flows, and contact handling concepts.
Experience with Git-based source control, Agile development, software testing, and application deployment processes.
Understanding of AWS security concepts, including IAM, encryption, and secure application integration.
Strong analytical, troubleshooting, technical documentation, and communication skills.
Ability to work independently and collaborate with developers, administrators, architects, and other technical stakeholders.
Ability to meet applicable DoD/DHA personnel security and suitability requirements.

Preferred Qualifications

AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate.
Experience integrating Amazon Connect with Salesforce Health Cloud or Service Cloud.
Experience developing conversational AI solutions using Amazon Lex, including chatbots and voicebots.
Experience with AWS Lambda, API Gateway, DynamoDB, S3, EventBridge, and CloudWatch.
Experience implementing call recording, transcription, and analytics using Amazon Connect Contact Lens, Amazon Transcribe, or comparable technologies.
Familiarity with Amazon Connect workforce management, forecasting, scheduling, and contact center analytics.
Experience developing applications in AWS GovCloud or other regulated government cloud environments.
Experience supporting DoD, DHA, VA, or other federal healthcare programs.
Knowledge of HIPAA, FedRAMP, DoD RMF, and applicable cybersecurity requirements.
Experience with infrastructure-as-code, automated testing, and CI/CD pipelines.
Familiarity with telecommunications concepts, SIP, PSTN connectivity, and enterprise contact center architectures.
Experience developing integrations with healthcare systems, CRM platforms, or enterprise identity management services.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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