Jobs in the United States

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Added 4 mins ago
Account Manager, Energy Upstream (Oil & Gas)
Strategic Staffing Solutions
Houston, TX
Strategic Staffing Solutions is looking for an Account Manager in Houston, Midland or Denver area
Added 5 mins ago
Cybersecurity Policy Analyst
Cherokee Federal
Remote, United States
This is a full-time remote position supporting Cherokee Federal’s cybersecurity contract with the U.S. National Science Foundation in Alexandria, VA. This position reports to the…
Added 10 mins ago
Command and Control Network (C2NET) System Administrator SE-3
Odyssey Systems Consulting Group, Ltd.
Niceville, FL
As a C2NET System Administrator, you will provide system engineering and cybersecurity support for mission-critical testing environments, support test infrastructure modernization efforts,…
Added 10 mins ago
Principal Logistics Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey has an excellent opportunity for a Principal Logistics Manager supporting Space Systems Command, SYD 85/BG Program Office. This role will be involved with logistics management…
Added 10 mins ago
Senior Cybersecurity IAM Engineer
Louisiana Health Service & Indemnity Company
Remote, United States
This role reports to this job: Manager, IT Cybersecurity Identity & Access Engineering
Added 26 mins ago
COMSEC / Network Administrator
GD Information Technology, Inc.
United States
Configures, manages, and troubleshoots LAN/WAN technologies including TCP/IP, BGP, OSPF, EIGRP, VPN solutions, firewalls, and Cisco Unified Communications Manager (CUCM).
Added 27 mins ago
Customer Success Manager, Bilingual (Spanish)
Keeper Security
Remote, United States
Keeper is hiring a driven, bilingual (Spanish) Customer Success Manager to join a high producing team within our B2B sales division. This can be a 100% remote position from select…
Added 29 mins ago
D
Senior Systems Administrator
DREAM
NY
- $105,000 to $115,000 USD / year
Reporting to the Infrastructure Manager, the Senior Systems Administrator ensures that DREAM’s technology infrastructure is secure, reliable, and ready to scale across four campuses of a…
Added 34 mins ago
TM
Network Engineer (Network Engineering, Senior Associate)
The MIL Corporation
Lexington Park, MD
- $130,000 to $175,000 USD / year
The engineer will work directly with the Program Manager, government customers, and technical teams to support network architecture development, system integration, technical analysis, and…
Added 36 mins ago
IT Senior Project Manager – M&A Technology
BDO USA Experienced
Grand Rapids, MI · Kalamazoo, MI · Detroit, MI
The IT Senior Project Manager – M&A Technology specializes in leading the technology workstreams of mergers, acquisitions, divestitures, and integrations from due diligence through…
Added 41 mins ago
Cyber Security Analyst, ISSM
CACI, INC.-FEDERAL
Alexandria, VA
The person in this role will serve as a Cybersecurity Analyst / Information Systems Security Manager (ISSM)-type practitioner supporting JIATF-401 in a high-tempo Joint environment. This…
Added 44 mins ago
Manager, CPE Data Engineering Lead
THE CARLYLE GROUP EMPLOYEE CO., LLC
Washington, DC
The Carlyle Group seeks a hands-on engineering manager to lead AI and data engineering for Global Private Equity (GPE). The team builds and runs the platform that brings together portfolio…
Added 47 mins ago
Technical Program Manager – NPI & Technical Sales Enablement – Splunk
Cisco
Research Triangle Park, NC
Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize…
Added 47 mins ago
Technical Program Manager – NPI & Technical Sales Enablement – Splunk
Cisco
Research Triangle Park, NC
Lead the NPI and Technical Sales Enablement as a Technical Program Manager to ensure Solutions Engineers and Architects are technically ready for product launches. You will operationalize…
Added 48 mins ago
Information Systems Security Manager( ISSM )
VENESCO, LLC
JBSA Ft. Sam Houston, TX
…sensitive information. The NDA shall be provided to the Government Program Manager by start of…
Added 50 mins ago
Governance Risk and Compliance Manager
South Dakota Board Of Regents
SD
Dakota State University is seeking a Governance, Risk and Compliance (GRC) Manager. This position provides leadership and accountability for DSU’s cybersecurity governance, risk,…
Added 56 mins ago
SR
Hypersonic Wind Tunnel Lead Engineer - REMOTE
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
…aerothermal, controls and instrumentation, and systems engineers, program management, program controls, physical security, cybersecurity, and construction…
Added 58 mins ago
CP
IT Support Intern 2027
Cemstone Products Company
Mendota Heights, MN
- $18 USD / hour
…the organization. This role offers exposure to IT support, cybersecurity, infrastructure, data management, and analytics while working alongside experienced technology…
Added 59 mins ago
Assistant Information Systems Security Manager (A-ISSM)
Geo Owl
Fort Gordon, GA
As an Assistant Information Systems Security Manager, you will support a high-priority U.S. Army GEOINT mission by overseeing information security policies, cybersecurity compliance, and…
Added 1 hour ago
Customer Support Engineer
LEIDOS, INC.
Chantilly, VA
Communicate agency initiatives and/or cybersecurity alerts to Operations Manager
Added 1 hour ago
LI
Senior Desktop Support Technician
LEIDOS, INC.
Portsmouth, VA
- $34.62 USD / hour
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the…
Added 1 hour ago
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Sr. Systems Engineer- Projects - NBC4 & T44
NBCUniversal
Washington, DC
- $110,000 to $120,000 USD / year
Work closely with the Manager of Technology to determine requirements gathering, planning, and implementation of technical and workflow solutions for News, Production, Creative Services and…
Added 1 hour ago
Director, Enterprise Architecture
Stateside
Adelphi, MD
…leadership across business, application, data, technology, cybersecurity, and integration domains while establishing architecture standards, working across teams to compile the overall…
Added 1 hour ago
Systems Acquisition Manager CROWS 7.13
Credence
Wright-Patterson Air Force Base, OH
…studies, reports and analyses; acquisition plans; and other program/technical documents as they relate to cybersecurity, resiliency, and survivability of weapon…
Added 1 hour ago
Senior Product Manager, Connected Living
Comcast (CC) of Willow Grove
PA
We are seeking a visionary Senior Product Manager to help shape the future of connected protection for millions of households. Leveraging the unique intelligence of our network, connected…

LEIDOS, INC.

Customer Support Engineer

Chantilly, VA, United States

Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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Job details

Pay: Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Experience: Active TS w/Polygraph and requires BS degree and 12+ years of prior relevant experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Leidos is seeking a Senior Customer Operations Support Engineer for a technical development program of 200+ FTE supporting the Sponsor’s Attribute/Entitlement Services within the IDAM/ICAM space. The Operations Support Engineer is responsible for the daily operational objectives to support the Fort Independence IT Services deployed across multiple data center and cloud environments. Organizational tasks include being the customer organization’s representative in the customer review boards, status meetings, and serving as the communications conduit related to customer IT announcements and requirements. This position supports multiple application teams across the program by helping facilitate Enterprise processes for change and incident management. The Operations Support Engineer will also be the primary point of contact for program software and hardware procurements, working with application teams to follow enterprise procurement processes.

Primary Responsibilities

Attend daily operations status calls representing the Fort Independence program
Manage Software and Hardware Procurement Processes
Work with individual team leads to determine software and hardware needs.
Work with budget to make them aware of upcoming procurements and ensure funding is available.
Work with customer to procure hardware and software.
Manage software licenses.
Review and assess software changes to ensure quality, compatibility, and adherence to standards
Coordinate response efforts during software outages, including troubleshooting and engaging appropriate support resources
Provide timely communication to leadership regarding system outages, impact assessments, and resolution status
Monitor expiration dates for software and renew when necessary
Provide Monthly Metrics to Management
Provide monthly report to contract management tracking the number of change requests completed by each team.
Support Weekly Operations Meetings
Review team's weekly change requests for accuracy.
Submit weekly change requests for customer approval.
Monitor Changes in the Customer IT Environment throughout the day
Monitor enterprise communications for changes in the environment
Communicate any changes in the customer IT environment to the teams
Facilitate IT Support for Teams
Assist users with IT requests and concerns
If unable to assist them, escalate to enterprise IT team.
Provide operational support to teams with incident tickets and system changes
Support local IT and facility issues
Communicate agency initiatives and/or cybersecurity alerts to Operations Manager
Communicate IT operational status to Operations Manager and customer as needed
Handling of projects from initiation to resolution, ensuring timely and effective outcomes

Required Skills

Active TS w/Polygraph and requires BS degree and 12+ years of prior relevant experience. Additional experience in lieu of degree.
Experience with IT Operations effectively communicating at senior levels within a customer organization
Experience with Incident Management - Identifying, assessing, and handling occurrences to minimize disruption, restore normal operations, and document solutions to prevent recurrence.
Experience in change management - Guide teams through transformation processes; this includes identifying stakeholders, assessing the impact, providing relevant information at the appropriate cadence, and monitoring implementation.
Experience in Technical Communication - Communicating comprehensive, complex information clearly and effectively to both specialized and general audiences, ensuring understanding and facilitating decision-making.

Desired Skills

Hands-on ServiceNow platform experience
Dashboarding and implementation of reporting automations
Experience using JIRA and Confluence boards

FIP #MSBA

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 4, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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Skills

Customer service
Procurement
Troubleshooting
Communication skills
Contract management
Cybersecurity
Change management
Decision making
ServiceNow
Atlassian JIRA
Atlassian Confluence

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