Jobs in the United States

25+ jobs

Added just now
Principal Software Engineer (Remote)
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United States
…startups to the world's largest companies. We take on hard software challenges and turn them into durable results. We build agentic products, the platforms they run on, and the engineering…
Added 1 min ago
Senior Salesforce Technical Lead
Amgen Inc.
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Lead major projects as a solution architect and guide/mentor junior resources within the team.
Added 2 mins ago
Lead Kubernetes Architect (AKS and GKE)
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The Lead Kubernetes Architect will partner across Cloud Engineering, Security, Network, Platform, SRE, DevOps, and application teams to define Kubernetes reference architectures, establish…
Added 3 mins ago
Senior Telecom Engineer
Maximus
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Work with development teams throughout the software life cycle ensuring sustainable software releases.
Added 3 mins ago
SI
Data Engineer
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- $150,000 to $185,000 USD / year
…Agile environment alongside the program manager, solutions architect, data governance lead, application developers, configuration manager, security lead, and client stakeholders to deliver…
Added 7 mins ago
Enterprise Architect
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While the role operates across the broader technology landscape, particular emphasis is placed on application and software architecture, application modernization, and emerging AI…
Added 13 mins ago
Senior Business Intelligence Analyst
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…cost-optimization actions at enterprise scale, and you will architect the governance frameworks that let those agents operate safely and independently. This role carries a mentoring and…
Added 25 mins ago
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Staff Embedded Software Engineers
Rivian and Volkswagen Group Technologies
Palo Alto, CA
- $222,000 to $279,000 USD / year
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Added 27 mins ago
Palantir Foundry Developer, Senior
Booz Allen Hamilton_United States
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…more efficient operations, yielding more growth. As a data architect, you know how to apply your creative-thinking and analytical mindset to help organizations manage their data assets.…
Added 28 mins ago
Gigabit Ethernet Data Multiplex System (GEDMS) Communications & Network Systems Engineer (Experienced or Lead)
The Boeing Company
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Experience collaborating and coordinating across hardware, software, integration and test, quality, cybersecurity, and production engineering disciplines to plan, architect, design, develop…
Added 28 mins ago
Senior Computing Architect
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Boeing Defense Space & Security (BDS) has exciting opportunities for Senior Computing Architect to join our Experimental Systems Group (ESG) located in Herndon, VA.
Added 35 mins ago
Systems Engineer III
LiveView Technologies
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- Product & Software Excellence: We were named one of The Software Report’s Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
Added 36 mins ago
IT Infrastructure Manager
Saronic Technologies
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Reporting into IT leadership, the IT Infrastructure Manager partners closely with the Service Desk, Security, and software and hardware engineering organizations, and serves as the senior…
Added 36 mins ago
IT Infrastructure Manager
Saronic Technologies
Austin, TX
Reporting into IT leadership, the IT Infrastructure Manager partners closely with the Service Desk, Security, and software and hardware engineering organizations, and serves as the senior…
Added 39 mins ago
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Architect - Remote
UnitedHealth Group
Fort Washington, PA
- $112,700 to $193,200 USD / year
Architect and design complex Java applications using the Spring Framework, applying industry best practices for scalability, performance, resiliency, security, and maintainability
Added 47 mins ago
Senior Software Engineer, CAPE
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San Francisco, CA · Sunnyvale, CA
We are seeking a Senior Software Engineer to architect, design, and develop Cloud Infrastructure management systems and platforms. You'll deliver end-to-end use cases and workflows for a…
Added 47 mins ago
Lead Software Engineer
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Remote, United States
ZBeta is a world-class physical security design, consulting, and managed services firm that partners with some of the most dynamic, high-profile organizations and individuals in the world.…
Added 52 mins ago
Staff Software Architect
CVS Shared Services Resources LLC
Remote, United States
We are looking for a Staff Software Architect to serve as a technical leader within the Clinical Insights Engine team at CVS Health. This is a senior individual contributor role with…
Added 58 mins ago
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Senior AI Developer
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- $200,000 to $250,000 USD / year
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Added 1 hour ago
Graduate Architectural Designer (Available 2027)
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Producing architectural designs and/or work with other designers to develop designs using relevant architectural software including Revit, Rhino, Adobe Creative Suite (Grasshopper,…
Added 1 hour ago
Senior Product Operations Engineer, Space
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…allied partners. We're developing fully integrated hardware and software systems, including Lattice for Space Missions and modular payloads, to address growing threats in space and ensure…
Added 1 hour ago
Senior DevOps Engineer, Space
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…allied partners. We're developing fully integrated hardware and software systems, including Lattice for Space Missions and modular payloads, to address growing threats in space and ensure…
Added 1 hour ago
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Director, Software Engineering
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- $134,600 to $230,800 USD / year
…this role, you will drive enterprise data warehouse strategy, architect robust data platforms on Snowflake, and transform healthcare data integration across Medicare and Medicaid programs.…
Added 1 hour ago
Software Engineering Lead
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Evaluate and introduce new software patterns, tools, and frameworks through proof-of-concepts (PoCs).
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Director - Network Infrastructure Security & Engineering
Employment Application
IL
Enterprise Network Infrastructure Security & Engineering is leading a bold transformation for United Airlines, infusing AI-driven automation, modern network infrastructure security, and…

Amazon Connect Developer

Remote, United States

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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Job details

Pay: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Experience: At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense (DoD) and Defense Health Agency (DHA).

The successful candidate will develop and enhance Amazon Connect functionality, including multi-level interactive voice response (IVR), intelligent call routing, conversational AI, chatbots, workforce management integrations, call recording, transcription, and contact center analytics.

The Amazon Connect environment will integrate with Salesforce Health Cloud to support healthcare contact center operations, including patient engagement, nurse advice services, care coordination, appointment scheduling, and referral management.

This position will participate in the full software development lifecycle (SDLC), working closely with developers, system administrators, cloud engineers, cybersecurity personnel, and program stakeholders to deliver secure, scalable, and reliable contact center solutions.

Primary Responsibilities

Design, develop, test, and maintain Amazon Connect contact flows, multi-level IVR applications, inbound and outbound call routing, queues, callbacks, and automated self-service capabilities.
Develop conversational AI solutions using Amazon Lex, including voicebots, chatbots, intents, dialog management, and automated customer interactions.
Develop serverless application components using AWS Lambda, Python, JavaScript, TypeScript, and associated AWS services.
Design and maintain integrations between Amazon Connect and Salesforce Health Cloud, including customer identification, screen pops, case creation, contact activity logging, and API-based data exchanges.
Develop and maintain integrations supporting workforce management, call recording, transcription, contact analytics, and operational reporting.
Implement secure REST APIs, event-driven processing, data transformations, authentication, and error-handling mechanisms.
Develop and execute unit tests, integration tests, and automated validation procedures for contact center applications and integrations.
Provide Tier 3 technical support, including troubleshooting complex IVR, call routing, chatbot, integration, and application performance issues.
Perform root cause analysis and implement corrective actions for recurring software defects and production incidents.
Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments.
Maintain technical documentation, contact flow diagrams, integration specifications, and deployment procedures.
Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and information protection requirements.

Required Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline and 8-12 years of relevant experience, or a master's degree with 6-10 years of relevant experience. Equivalent experience may be considered in accordance with Leidos policies.
At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Experience designing and implementing IVR, call routing, contact flows, or automated contact center solutions.
Experience developing applications using Python, JavaScript, TypeScript, or comparable programming languages.
Experience developing AWS Lambda functions and integrating cloud services with enterprise applications.
Experience with REST APIs, JSON, authentication, and enterprise application integrations.
Familiarity with Amazon Connect queues, routing profiles, contact flows, and contact handling concepts.
Experience with Git-based source control, Agile development, software testing, and application deployment processes.
Understanding of AWS security concepts, including IAM, encryption, and secure application integration.
Strong analytical, troubleshooting, technical documentation, and communication skills.
Ability to work independently and collaborate with developers, administrators, architects, and other technical stakeholders.
Ability to meet applicable DoD/DHA personnel security and suitability requirements.

Preferred Qualifications

AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate.
Experience integrating Amazon Connect with Salesforce Health Cloud or Service Cloud.
Experience developing conversational AI solutions using Amazon Lex, including chatbots and voicebots.
Experience with AWS Lambda, API Gateway, DynamoDB, S3, EventBridge, and CloudWatch.
Experience implementing call recording, transcription, and analytics using Amazon Connect Contact Lens, Amazon Transcribe, or comparable technologies.
Familiarity with Amazon Connect workforce management, forecasting, scheduling, and contact center analytics.
Experience developing applications in AWS GovCloud or other regulated government cloud environments.
Experience supporting DoD, DHA, VA, or other federal healthcare programs.
Knowledge of HIPAA, FedRAMP, DoD RMF, and applicable cybersecurity requirements.
Experience with infrastructure-as-code, automated testing, and CI/CD pipelines.
Familiarity with telecommunications concepts, SIP, PSTN connectivity, and enterprise contact center architectures.
Experience developing integrations with healthcare systems, CRM platforms, or enterprise identity management services.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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