Jobs in the United States

25+ jobs

Added just now
Supplier Operations Associate
4imprint, Inc.
Oshkosh, WI
As a supplier operations associate, you will serve as a collaborative thought-partner working behind the scenes with internal staff, suppliers & decorators. You’ll be working behind the…
Added just now
Associate, Product Management
Santander US
Milwaukee, WI
The Associate, Product Management leads and executes strategic product initiatives, delivering high-quality digital products that provide measurable customer and business value. This role…
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Associate IT Cybersecurity Analyst
WEC Energy Group
Milwaukee, WI
Works as a member of a team to support the company’s overall cybersecurity infrastructure and operational effectiveness through cybersecurity preparedness, threat prediction and detection,…
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HK
School-Age Childcare Site Supervisor – After School
HEALTHY KIDS PROGRAMS
Cazenovia, NY
- $16.5 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Cazenovia, NY
- $17 to $18 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School Age Childcare Site Co-Director - Before & After School
HEALTHY KIDS PROGRAMS
Pecos, NM
- $20 to $22 USD / hour
Program Management: Oversee daily operations including attendance tracking, registration updates, scheduling, and staffing support.
Added just now
HK
School-Age Childcare Site Supervisor – Before & After School
HEALTHY KIDS PROGRAMS
Peterborough, NH
- $18 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Dublin, NH
- $18 USD / hour
Ensure staff and program operations consistently meet state regulations, Healthy Kids policies, and host school requirements.
Added just now
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Hanover, NH
- $18 USD / hour
Ensure staff and program operations consistently meet state regulations, Healthy Kids policies, and host school requirements.
Added just now
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Rindge, NH
- $18 USD / hour
Ensure staff and program operations consistently meet state regulations, Healthy Kids policies, and host school requirements.
Added just now
HK
School-Age Childcare Site Director – After School
HEALTHY KIDS PROGRAMS
Dublin, NH
- $18 USD / hour
Ensure staff and program operations consistently meet state regulations, Healthy Kids policies, and host school requirements.
Added just now
HK
School-Age Childcare Site Supervisor – Before & After School
HEALTHY KIDS PROGRAMS
Broadalbin, NY
- $16.5 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
School-Age Childcare Site Supervisor – Before & After School
HEALTHY KIDS PROGRAMS
Broadalbin, NY
- $16.5 USD / hour
Support program operations, which may include attendance records, registration, and staffing responsibilities.
Added just now
HK
Early Childhood Learning Director & Lead Teacher
HEALTHY KIDS PROGRAMS
Highland, NY
- $17 to $20 USD / hour
Support daily center operations and scheduling
Added just now
HK
Early Childhood Lead Teacher & Program Leader
HEALTHY KIDS PROGRAMS
Chatham, NY
- $20 to $22 USD / hour
Support daily center operations and scheduling.
Added 1 min ago
RU
Epic EHR Director of Delivery, Growth & Market Expansion
RSM US LLP
Denver, CO
- $134,000 to $269,000 USD / year
Lead and support delivery of EHR implementations and optimization initiatives.Provide strategy, and planning guidance to implementation teams.
Added 1 min ago
RU
Supervisor - Epic Clinical Lead
RSM US LLP
Denver, CO
- $95,400 to $192,000 USD / year
Support clinical workflow design, build validation, testing, go-live readiness, post-go-live support, and command center operations during critical milestones.
Added 1 min ago
RU
Financial Consulting Supervisor - Real Estate Accounting Outsourcing
RSM US LLP
Denver, CO
- $85,100 to $161,700 USD / year
…such as month end close, financial reporting, year-end audit support, and the support of budget and forecasting activities. In addition, you will have the ability to learn and efficiently…
Added 1 min ago
TS
Family Services Supervisor
The Salvation Army Intermountain Division
Colorado Springs, CO
- $40,123 USD / year
Manage day-to-day operations of Family Services programs, including utility assistance, hope market operations, seasonal assistance, and emergency support.
Added 1 min ago
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Mitigation General Manager
GPAC
Cedar Park, TX
- $100,000 to $130,000 USD / year
Oversee all day-to-day operations of the Production/Restoration division, ensuring operational efficiency, customer satisfaction, and profitability
Added 1 min ago
RC
Member Service Supervisor
Royal Credit Union
Eau Claire, WI
- $65,582 to $75,420 USD / year
…you’ll lead and coach a dynamic call center team, manage daily operations, and drive efficiency through technology and analytics - all while making a meaningful impact on our Members’…
Added 1 min ago
Retail Banking - Client Service Associate 1
Independent Bank
Marshall, MI
Our Retail Career Path was built to do just that - support you. Whether you're launching a new career in banking or looking to advance your current one, we offer a structured, self-guided…
Added 2 mins ago
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Mitigation General Manager
GPAC
Leander, TX
- $100,000 to $130,000 USD / year
Oversee all day-to-day operations of the Production/Restoration division, ensuring operational efficiency, customer satisfaction, and profitability
Added 2 mins ago
Senior Treasury Analyst - Cash Operations (Hybrid)
Trinity Health Corporation
Livonia, MI
Responsible for providing primary support for one of three Treasury functions which includes: Cash Operations, Investment Management, and Debt Management. Utilizes a variety of analytic and…
Added 2 mins ago
Executive Chef
Trinity Health Corporation
Muskegon, MI
5. Meets with direct reports and support staff, as required, to review overall culinary operations goals/objectives, to address shortfalls and open issues and to encourage open dialogue for…

Amazon Connect Developer

Remote, United States

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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Job details

Pay: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Experience: At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense (DoD) and Defense Health Agency (DHA).

The successful candidate will develop and enhance Amazon Connect functionality, including multi-level interactive voice response (IVR), intelligent call routing, conversational AI, chatbots, workforce management integrations, call recording, transcription, and contact center analytics.

The Amazon Connect environment will integrate with Salesforce Health Cloud to support healthcare contact center operations, including patient engagement, nurse advice services, care coordination, appointment scheduling, and referral management.

This position will participate in the full software development lifecycle (SDLC), working closely with developers, system administrators, cloud engineers, cybersecurity personnel, and program stakeholders to deliver secure, scalable, and reliable contact center solutions.

Primary Responsibilities

Design, develop, test, and maintain Amazon Connect contact flows, multi-level IVR applications, inbound and outbound call routing, queues, callbacks, and automated self-service capabilities.
Develop conversational AI solutions using Amazon Lex, including voicebots, chatbots, intents, dialog management, and automated customer interactions.
Develop serverless application components using AWS Lambda, Python, JavaScript, TypeScript, and associated AWS services.
Design and maintain integrations between Amazon Connect and Salesforce Health Cloud, including customer identification, screen pops, case creation, contact activity logging, and API-based data exchanges.
Develop and maintain integrations supporting workforce management, call recording, transcription, contact analytics, and operational reporting.
Implement secure REST APIs, event-driven processing, data transformations, authentication, and error-handling mechanisms.
Develop and execute unit tests, integration tests, and automated validation procedures for contact center applications and integrations.
Provide Tier 3 technical support, including troubleshooting complex IVR, call routing, chatbot, integration, and application performance issues.
Perform root cause analysis and implement corrective actions for recurring software defects and production incidents.
Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments.
Maintain technical documentation, contact flow diagrams, integration specifications, and deployment procedures.
Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and information protection requirements.

Required Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline and 8-12 years of relevant experience, or a master's degree with 6-10 years of relevant experience. Equivalent experience may be considered in accordance with Leidos policies.
At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Experience designing and implementing IVR, call routing, contact flows, or automated contact center solutions.
Experience developing applications using Python, JavaScript, TypeScript, or comparable programming languages.
Experience developing AWS Lambda functions and integrating cloud services with enterprise applications.
Experience with REST APIs, JSON, authentication, and enterprise application integrations.
Familiarity with Amazon Connect queues, routing profiles, contact flows, and contact handling concepts.
Experience with Git-based source control, Agile development, software testing, and application deployment processes.
Understanding of AWS security concepts, including IAM, encryption, and secure application integration.
Strong analytical, troubleshooting, technical documentation, and communication skills.
Ability to work independently and collaborate with developers, administrators, architects, and other technical stakeholders.
Ability to meet applicable DoD/DHA personnel security and suitability requirements.

Preferred Qualifications

AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate.
Experience integrating Amazon Connect with Salesforce Health Cloud or Service Cloud.
Experience developing conversational AI solutions using Amazon Lex, including chatbots and voicebots.
Experience with AWS Lambda, API Gateway, DynamoDB, S3, EventBridge, and CloudWatch.
Experience implementing call recording, transcription, and analytics using Amazon Connect Contact Lens, Amazon Transcribe, or comparable technologies.
Familiarity with Amazon Connect workforce management, forecasting, scheduling, and contact center analytics.
Experience developing applications in AWS GovCloud or other regulated government cloud environments.
Experience supporting DoD, DHA, VA, or other federal healthcare programs.
Knowledge of HIPAA, FedRAMP, DoD RMF, and applicable cybersecurity requirements.
Experience with infrastructure-as-code, automated testing, and CI/CD pipelines.
Familiarity with telecommunications concepts, SIP, PSTN connectivity, and enterprise contact center architectures.
Experience developing integrations with healthcare systems, CRM platforms, or enterprise identity management services.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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