Jobs in the United States

25+ jobs

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Integration Analyst
TEKsystems
Menasha, WI
- $38 to $48 USD / hour
Experience with integrations, ETL tools, or data movement solutions
Added just now
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
Added just now
UiPath Lead
CGI Technologies and Solutions, Inc.
WI
. Build, test, deploy, and support automation scripts and solutions.
Added 1 min ago
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Packaging Machine Operator - 1st & 2nd Shift
Aerotek
Waukesha, WI
- $20 to $22 USD / hour
Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people…
Added 1 min ago
Web Platform Lead
Robert Half
Madison, WI
Own the technical direction of enterprise web platforms and supporting technologies, including Adobe Experience Manager (AEM), Coveo, Cloudflare, and related digital solutions.
Added 1 min ago
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Account Executive, Small to Medium Government (Central & East Coast)
Docusign
Remote, United States
- $25.6 to $39.98 USD / hour
…more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management,…
Added 1 min ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Madison, WI
Drive engineering excellence by improving developer tooling, testing infrastructure, monitoring, and operational reliability across financing systems.
Added 1 min ago
Head of Forward Deployed Engineering
Bausch + Lomb
Madison, WI
…engineering, and logistics teams. You will ship production-ready AI solutions inside real operating environments and make sure people use…
Added 1 min ago
Clinical AI Technical Integration Specialist
GovCIO
Madison, WI
…supporting interface testing between VistA and Ambient AI Scribe solutions, assisting with real-time troubleshooting activities, validating workflows against operational requirements, and…
Added 1 min ago
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Principal Business Analyst
Oracle
Madison, WI
- $80,000 to $187,000 USD / year
…Success, Finance, and operations teams. Our toolkit includes SQL Developer, Excel, Oracle Analytics Cloud Data Visualization (OAC DV), PowerPoint, ChatGPT, and…
Added 1 min ago
Senior Workday Configurator, Talent
Humana
Madison, WI
…to design, configure, test, implement, and support scalable solutions that align with business objectives and enhance the associate…
Added 1 min ago
AI Solutions Engineer
UW-MADISON
MADISON, WI
Added 1 min ago
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Senior Technical Program Manager
Akamai Technologies, Inc.
Madison, WI
- $119,600 to $215,400 USD / year
Materially leading the Product Development Process and the full software development lifecycle and release process for AI products and solutions
Added 1 min ago
Director - Customer Response Engineering
Trellix
Madison, WI
Added 1 min ago
Risk Adjustment Strategic Partner
Intermountain Health
Madison, WI
…trends, and develop strategies to address gaps in care, provide solutions for actionable clinic and provider opportunities, and spearheads the development of tailored programs that…
Added 1 min ago
Network Operations Engineer
Meta
Madison, WI
…hyperscale data center structured cabling, fiber connectivity solutions, and IP networking to support the delivery of field repair services. You will work closely with internal business…
Added 1 min ago
Sales Operations Manager - Sales Strategy
Wolters Kluwer
Madison, WI
…analytical thought to exercise judgement and identify innovative solutions. Leads functional teams or projects. Exercises judgment in evaluation, selection, and adaption of both standard…
Added 1 min ago
Senior Software Engineer
Abbott
Madison, WI
Experience with AI-assisted software engineering tools such as GitHub Copilot, Claude Code, or equivalent solutions.
Added 1 min ago
Lead Product Manager, Healthcare Analytics & Ideation
Wolters Kluwer
Madison, WI
…analytics, reporting, business-intelligence, or data-driven software solutions, translating complex data into actionable customer insights, workflows and product experiences, including…
Added 1 min ago
HR Director, Insights
Meta
Madison, WI
Partner across Recruiting, Learning & Development, Compensation, Legal, Employee Relations, and HR Programs to design and scale solutions.
Added 1 min ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Madison, WI
Experience researching, diagnosing, troubleshooting, and identifying solutions to resolve mechanical system issues
Added 1 min ago
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Oracle Fusion Manufacturing Senior Manager - Pharmaceutical
Accenture
Milwaukee, WI
- $122,700 to $302,400 USD / year
…through Oracle Fusion Cloud Manufacturing and Supply Chain solutions while ensuring compliance with industry regulations including FDA, GMP, GxP, and global quality…
Added 1 min ago
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Firmware Engineer (Connectivity)
Actalent
Milwaukee, WI
- $65 to $80 USD / hour
Work extensively with microcontrollers, with a strong focus on STM/STMicroelectronics devices, to build reliable embedded solutions.
Added 1 min ago
Analyst Lead Cybersecurity
FIS MANAGEMENT SERVICES LLC
MILWAUKEE, WI
Added 1 min ago
Lead Product Manager AI productivity and adoption, Azure
PwC
Milwaukee, WI
…delivery priorities, and support the development of AI-enabled solutions across the software product lifecycle within our Advisory practice. As a Manager you will lead teams, coach junior…

Amazon Connect Developer

Remote, United States

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

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Job details

Pay: Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Experience: At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

Leidos is seeking an experienced Amazon Connect Developer to design, develop, test, implement, and maintain cloud-based contact center capabilities supporting the Department of Defense (DoD) and Defense Health Agency (DHA).

The successful candidate will develop and enhance Amazon Connect functionality, including multi-level interactive voice response (IVR), intelligent call routing, conversational AI, chatbots, workforce management integrations, call recording, transcription, and contact center analytics.

The Amazon Connect environment will integrate with Salesforce Health Cloud to support healthcare contact center operations, including patient engagement, nurse advice services, care coordination, appointment scheduling, and referral management.

This position will participate in the full software development lifecycle (SDLC), working closely with developers, system administrators, cloud engineers, cybersecurity personnel, and program stakeholders to deliver secure, scalable, and reliable contact center solutions.

Primary Responsibilities

Design, develop, test, and maintain Amazon Connect contact flows, multi-level IVR applications, inbound and outbound call routing, queues, callbacks, and automated self-service capabilities.
Develop conversational AI solutions using Amazon Lex, including voicebots, chatbots, intents, dialog management, and automated customer interactions.
Develop serverless application components using AWS Lambda, Python, JavaScript, TypeScript, and associated AWS services.
Design and maintain integrations between Amazon Connect and Salesforce Health Cloud, including customer identification, screen pops, case creation, contact activity logging, and API-based data exchanges.
Develop and maintain integrations supporting workforce management, call recording, transcription, contact analytics, and operational reporting.
Implement secure REST APIs, event-driven processing, data transformations, authentication, and error-handling mechanisms.
Develop and execute unit tests, integration tests, and automated validation procedures for contact center applications and integrations.
Provide Tier 3 technical support, including troubleshooting complex IVR, call routing, chatbot, integration, and application performance issues.
Perform root cause analysis and implement corrective actions for recurring software defects and production incidents.
Participate in Agile development, code reviews, CI/CD processes, release planning, and production deployments.
Maintain technical documentation, contact flow diagrams, integration specifications, and deployment procedures.
Ensure application development follows applicable DoD/DHA cybersecurity, privacy, and information protection requirements.

Required Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline and 8-12 years of relevant experience, or a master's degree with 6-10 years of relevant experience. Equivalent experience may be considered in accordance with Leidos policies.
At least 2 years of hands-on Amazon Connect development or comparable cloud contact center application development experience.
Experience designing and implementing IVR, call routing, contact flows, or automated contact center solutions.
Experience developing applications using Python, JavaScript, TypeScript, or comparable programming languages.
Experience developing AWS Lambda functions and integrating cloud services with enterprise applications.
Experience with REST APIs, JSON, authentication, and enterprise application integrations.
Familiarity with Amazon Connect queues, routing profiles, contact flows, and contact handling concepts.
Experience with Git-based source control, Agile development, software testing, and application deployment processes.
Understanding of AWS security concepts, including IAM, encryption, and secure application integration.
Strong analytical, troubleshooting, technical documentation, and communication skills.
Ability to work independently and collaborate with developers, administrators, architects, and other technical stakeholders.
Ability to meet applicable DoD/DHA personnel security and suitability requirements.

Preferred Qualifications

AWS Certified Developer – Associate or AWS Certified Solutions Architect – Associate.
Experience integrating Amazon Connect with Salesforce Health Cloud or Service Cloud.
Experience developing conversational AI solutions using Amazon Lex, including chatbots and voicebots.
Experience with AWS Lambda, API Gateway, DynamoDB, S3, EventBridge, and CloudWatch.
Experience implementing call recording, transcription, and analytics using Amazon Connect Contact Lens, Amazon Transcribe, or comparable technologies.
Familiarity with Amazon Connect workforce management, forecasting, scheduling, and contact center analytics.
Experience developing applications in AWS GovCloud or other regulated government cloud environments.
Experience supporting DoD, DHA, VA, or other federal healthcare programs.
Knowledge of HIPAA, FedRAMP, DoD RMF, and applicable cybersecurity requirements.
Experience with infrastructure-as-code, automated testing, and CI/CD pipelines.
Familiarity with telecommunications concepts, SIP, PSTN connectivity, and enterprise contact center architectures.
Experience developing integrations with healthcare systems, CRM platforms, or enterprise identity management services.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

November 6, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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