Jobs in the United States

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Added 1 min ago
Senior Software Developer
Altamira Technologies Corp.
Fort Eisenhower, GA
Altamira Technologies Corporation is seeking a Senior Software Developer to join our team in support of mission-critical programs. The ideal candidate will have a strong software…
Added 2 mins ago
Senior Associate, Developer
MSCI
Norman, OK
MSCI, Inc. seeks Senior Associate, Developer in Norman, OK, to develop, test and maintain solutions for the RiskManager web application and Java-based backend services.
Added 4 mins ago
LB
[POOL] Library Reference Assistant
Linn Benton Community College
Albany, OR
- $21.55 USD / hour
Provides support to library patrons through assistance in locating and using all library materials and services, including responding to basic and intermediate reference and research…
Added 6 mins ago
Technical Writer- REMOTE
ICF
Reston, VA
ICF seeks a Technical Writer to support our important work in Child Care and Development Technical Assistance (CDTA) Projects. The Technical Writer will work with project teams supporting…
Added 7 mins ago
Technical Architect (ERP, SCM & Projects Integrations)
ApexIT
Remote, United States
…enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top…
Added 7 mins ago
IS
Kid Zone Team Member
In-Shape Solutions LLC
Bakersfield, CA
- $16.9 USD / hour
Support social development, encourage understanding of others and positive self-concepts with all children
Added 10 mins ago
Business Manager, Own Brands
Advantage Solutions
Tampa, FL · Orlando, FL · Lakeland, FL
Support account team in the development of sales plans
Added 11 mins ago
Lead WordPress & Frontend Developer (Remote, Contract)
INFUSE
Boca Raton, FL
We are looking for a Lead WordPress & Frontend Developer to take technical ownership of code quality and releases across INFUSE’s multi-site web platform. You will combine hands-on…
Added 11 mins ago
Senior Enterprise Operations Center (EOC) Lead
CACI, INC.-FEDERAL
Ashburn, VA
Lead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applications
Added 11 mins ago
ArcGis Developer
CACI, INC.-FEDERAL
Remote, United States
We are seeking an ArcGIS Developer to support the Joint Transportation Management System (JTMS) program. The ideal candidate will work with geospatial technologies and ArcGIS platforms to…
Added 11 mins ago
Web Developer
CACI, INC.-FEDERAL
Chantilly, VA
CACI is seeking a Web Developer to support and modernize a portfolio of 100+ web applications for a government customer. The ideal candidate takes ownership of complex development efforts,…
Added 11 mins ago
Ruby on Rails Developer
CACI, INC.-FEDERAL
Chantilly, VA
CACI is seeking a Ruby on Rails Developer to build, enhance, and modernize web-based applications supporting a government customer. As part of an Agile development team, you'll help deliver…
Added 11 mins ago
Automated Test Engineer
Reflexive Concepts
Annapolis Junction, MD
…and product owners to validate functional enhancements and support the ongoing modernization of authoring and dissemination…
Added 12 mins ago
Strategic Account Executive, Air Majors
Axon
Remote, United States
Added 12 mins ago
Strategic Account Executive, Air Majors
Axon
Remote, United States
Added 12 mins ago
Strategic Account Executive, Air Majors
Axon
Remote, United States
Added 12 mins ago
Mission Operator - Virginia
Axon
VA · AZ
Lead technical escalations involving Product, Engineering, Support, and Professional Services.
Added 12 mins ago
Mission Operator - Baltimore
Axon
AZ
Lead technical escalations involving Product, Engineering, Support, and Professional Services.
Added 14 mins ago
DO
Senior Motor Vehicle Technician
Department of Motor Vehicles
CA
- $4,794 to $6,002 USD / month
…and train new team members. You will also compile reports, support the development and implementation of unit procedures, and interpret and apply laws, regulations, and departmental…
Added 14 mins ago
CI
.Net Developer (Hybrid)
Citizant Inc
Washington, DC
- $115,000 to $128,000 USD / year
Join our team as a.NET Developer and play a vital role in supporting the United States Capitol Police (USCP) Enterprise Applications Management Division (EAMD). This position offers an…
Added 15 mins ago
Business Analyst
KēSTA I.T.
Lansing, MI
KēSTA I.T. is seeking a Senior Business Analyst to support an application development and support team that maintains multiple web applications for agencies. This role serves as the key…
Added 18 mins ago
Senior Project Manager
CourtView Justice Solutions Inc.
Canton, OH
Defining project scope and deliverables that support the goals of the business
Added 18 mins ago
Senior Project Manager
CourtView Justice Solutions Inc.
Canton, OH
Defining project scope and deliverables that support the goals of the business
Added 19 mins ago
REOPENED: Paraeducator Combo, Special Education Itinerant (Level 2 / 4hrs) and Special Ed Support (Level 1 / 2 hrs), Shady Grove MS, 6hrs/10mo, Ad Closes 11/16/26
Montgomery County Public Schools
MD
…Ability to read/write/speak English. Ability to interact with and support students with special needs. Knowledge of standard computer hardware and software such as Google Workspace, MS…
Added 20 mins ago
A
Software Architect
Actalent
Lafayette, IN
- $60 to $85 USD / hour
Support the integration of autonomous mobile robots and automated material movement systems.

Closed listing

Legrand Group

Technical Customer Support Specialist

Richardson, TX, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Nov 6, 2026
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Legrand has an exciting opportunity for a Technical Support Specialist to join the Lighting and Controls Team in Richardson, TX in a hybrid role. The successful candidate under general supervision, provide primary point of contact for all product related support requests and general product questions/applications and troubleshooting. Assist in providing product related feedback to the technical support management, engineering, and manufacturing groups in support of current and future product design

Using a variety of communication vehicles (phone, e-mail, video call, and screenshare applications) assist the customer in understanding the products, systems, integration, installation, and operation or our lighting control systems.
Provide excellent technical support including remotely diagnosing issues, answering questions, -, assist with replacements and returns, provide technical documentation, and providing proactive updates on issues to dealers, reps, and appropriate BCS Management.
Provide 3rd party integration information and support to customers as required.
Process Product complaints as required and insure appropriate customer response to product complaints in accordance with company procedures.
Monitor support activity trends to determine product issues and new product development opportunities reporting findings to technical support leadership.
Must be able to apply knowledge/skills to a range of activities and act as a technical resource for other departments.
Must be able to contribute to achievement of team goals and promote teamwork.
Performs other similar and related duties as required.

Education:

College Diploma in Electronics/Electrical or 4 years related experience or a combination of both education and experience preferred.

Experience:

Two to three years phone and/or technical support experience.

Skills/Knowledge/Abilities:

Strong knowledge of basic networking (IP schemes, ports, network switches, etc.).
Electrical, lighting and building controls experience preferred.
Knowledge of Windows OS and file structure as well as the ability to troubleshoot OS and compatibility issues.
Ability to communicate technically complex topics to both technical and non-technical end users.
Ability to troubleshoot application and installation questions and quality problems and to train others in proper technique.
Ability to communicate effectively with customers and resolve problems in a timely manner.
Able to work independently, assess the severity of the product complaint and use judgment to determine when to escalate issues to supervisor, product liability or related internal resource.
Requires strong organizational and time management skills, close attention to detail and be able to effectively handle multiple priorities.
Maintain the image and integrity of the Company with our dealers and partners.
Ability to handle pressure and time/resource limited situations.
Required to be punctual and reliable.
Must have demonstrated exceptional customer service skills and a strong customer orientation.
Strong computer and software skills, proficiency using e-mail, meeting management and CRM software. Ability to use internet and web-based resources efficiently and effectively.
Must be an effective listener, able to maintain focus, extract necessary information and validate understanding of the information. Demonstrated ability to give and receive detailed/complex information, and process that information appropriately.

Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.

Legrand's Lighting & Controls division combines high-performance architectural and specialty lighting with intuitive controls to create safe, comfortable, and energy-efficient spaces. Our integrated solutions simplify the design, installation, and management of the built environment while delivering exceptional user experiences, operational efficiency, and reliable performance at scale. The division includes the Finelite, Focal Point, Kenall, OCL, and Pinnacle lighting brands, along with the Wattstopper and Vantage controls and building management systems.

Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.

About employer

More about this job

Skills

Customer service
Technical support
Troubleshooting
Reporting
Leadership
Teamwork
Microsoft Windows
Troubleshoot
Work independently
Time management
Attention to detail
Cope with pressure

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