Group Sales Manager

Description

About Nevada Corporate Headquarters Nevada Corporate Headquarters has been the corporate formation specialist for over twenty years. Founded in 1989, Nevada Corporate Headquarters and its associated companies have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, and estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Nevada Corporate Headquarters is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work-life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

Where we work We believe work should work for you. Though some positions are remote-friendly, NCH requires this position to be onsite in our Las Vegas, NV office to be able to properly execute the scope of work. Our offices allow our employees to collaborate with teammates and offer special onsite events, lunches, and more.

Human-in-the-Loop At NCH, we operate with a human-in-the-loop model, where AI enhances, rather than replaces, human judgment. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision-making.

To align with our AI-integrated operating model, our interview process will assess AI fluency, curiosity, and the measurable, impactful integration of workflows.

Overview

The Group Manager will lead through frontline managers across one or more sales motions, which may include inbound, outbound, renewals, upsell/cross-sell, and consultative sales. Working closely with NCH sales leadership, this role will translate organizational objectives into team-level execution plans, maintain a disciplined operating rhythm, and make sound, timely, compliant decisions that protect the brand, customers, and employees.

The successful candidate will be a visible, hands-on leader who spends meaningful time on the floor and can balance revenue delivery with manager development, employee engagement, operational rigor, and customer trust.

You will

• Own revenue performance for your group of sales teams, setting team goals, inspecting performance daily and weekly, and driving accountability through frontline managers to meet monthly and quarterly revenue and forecast targets.
• Lead, coach, and develop frontline sales managers and supervisors, setting clear expectations and holding them accountable for team performance, coaching quality, employee development, and adherence to company standards and policies.
• Execute sales strategies set by NCH sales Senior leadership across your group’s sales motions, and recommend adjustments based on what you see in the data and on the floor.
• Help launch campaigns, programs, and offers within your teams, tracking results and sharing what works with sales Senior leadership and peer managers.
• Partner with Sales Operations, Revenue Operations, Marketing, Customer Care, and other cross-functional teams to execute revenue-generating initiatives and resolve operational issues affecting your teams.
• Use data to manage your group by reviewing conversion, contact rates, talk time, revenue per representative, quality, compliance, schedule adherence, and customer experience metrics, and acting quickly on gaps. Make timely, data-informed decisions on staffing, coaching focus, and daily priorities that balance revenue opportunity, customer outcomes, and employee well-being.
• Ensure daily execution meets ethical, compliant, and respectful standards, including call standards, disclosures, scripting, and customer experience, in partnership with Quality, Legal, Human Resources, and Operations.
• Identify risks to revenue delivery, customer trust, and employee experience early, and escalate proactively to sales leadership with clear options and recommendations.
• Support change management for your teams, translating process changes, system implementations, and integration priorities into clear direction for managers and representatives.
• Partner with your HRBP on performance management, hiring, and people issues to sustain a high-performance, inclusive culture that balances strong results with coaching, recognition, and career progression.
• Identify and develop high-potential representatives and managers; coach managers on performance management, difficult conversations, feedback, and effective use of data and incentives.
• Run consistent operating rhythms for your group, including team huddles, one-on-ones, performance reviews, call calibrations, and coaching expectations.
• Champion continuous improvement by identifying workflow friction, testing new approaches, including AI-enabled tools where appropriate, and sharing successful practices with peer managers.
• Provide clear, concise updates to sales leadership on group performance, opportunities, risks, and employee needs.
• Other duties as assigned.
• Occasional travel may be required as needed.

You have

• 7+ years of experience in sales or revenue-driving roles, with at least 3+ years of people leadership in a high-volume sales, call center, or contact center environment, including experience managing frontline managers or supervisors.
• Proven experience owning team-level revenue targets in a metrics-driven sales environment, including performance management, staffing input, and incentive-plan execution.
• Ability to build trust with established teams, recognize and preserve what works, and create alignment around shared goals and operating expectations.
• Demonstrated success achieving and exceeding sales targets in one or more sales motions, such as inbound, outbound, renewals or retention, upsell/cross-sell, or consultative sales.
• Experience executing sales campaigns, programs, or customer engagement initiatives at the team level.
• Strong analytical skills, with the ability to read dashboards, funnel metrics, and compensation mechanics and turn them into specific coaching actions.
• A track record of developing and retaining high-performing managers and representatives, including experience with coaching plans, formal performance management, and recognition.
• Working knowledge of contact center and sales operations practices, including staffing and scheduling, lead routing, quality assurance, compliance, dialer and telephony tools, and CRM systems.
• Sound judgment and the ability to make timely decisions that protect customers, employees, and the brand.
• Excellent communication and influence skills, with the ability to align managers and frontline employees around direction and expectations, and to communicate clearly with senior leaders.
• Ability to lead in a fast-paced, evolving environment while balancing short-term revenue delivery with team development, culture, and compliance.
• A customer-first mindset and commitment to delivering a high-quality, compliant sales experience.

The salary range for this role is $94,700-$151,600. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include: ○ Fertility ○ Mental Health ○ One Medical

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.