Lease Renewal Associate

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General Summary Responsible for a broad set of administrative, financial and customer service tasks that have a direct impact on the Organization. The work involves recording renewal leases and updating resident accounts in order to achieve initiatives for Realty Operations Group. Highly organized and attentive to detail.

Essential Job Functions/Responsibilities:

• Processing renewal offers for both Stabilized and Market apartments
• Completing lease amendments and alterations of contract
• Provision of excellent customer service by assisting with resident phone calls/inquires
• Miscellaneous office duties, including filing, copying, faxing and data entry
• Follow policies and procedures; complete administrative tasks correctly and on time
• Support organization’s goals and values

Qualifications:

• Bachelor’s degree
• 1+ years’ experience in an administrative role or data entry

Skills:

• Strong customer service skills
• Basic knowledge of Microsoft Word, Excel and Outlook
• Any background in Yardi or Property Management is a plus