Executive Director, Operations and Performance

Executive Director, Operations & Performance

Fort Myers, FL | This role is eligible for hybrid work but will be primarily office-based the first two months of employment for relationship building and establishing organizational and procedural familiarity.

Healthcare Supply Chain | GPO Operations | Contracting & Analytics

Cooperative Services of Florida (CSF) is seeking an experienced healthcare supply chain and operations leader to serve as Executive Director, Operations & Performance. Reporting to the President & CEO, this role leads CSF’s Contracting and Analytics functions and is responsible for strengthening operational performance, accountability, and measurable value for our member health systems.

Key Responsibilities

• Lead contracting, pricing administration, analytics, reporting, and operational performance.
• Develop and monitor KPIs, dashboards, scorecards, and operating reviews.
• Ensure contract, pricing, and data integrity across the CSF portfolio.
• Drive process improvement, operational discipline, and organizational change.
• Partner with Sourcing to translate strategies into effective implementation and measurable results.
• Work directly with health-system members, suppliers, and senior executives.

Qualifications

What We’re Looking For

• 8+ years of progressive leadership in healthcare supply chain, GPO operations, sourcing, contracting, procurement, distribution, or closely related healthcare operations.
• 5+ years leading cross-functional teams and developing leaders.
• Strong understanding of healthcare supply chain and GPO business models.
• Demonstrated experience with analytics, performance metrics, executive reporting, and process improvement.
• Strong executive presence, financial acumen, and change leadership.
• Experience within or supporting a large health system/IDN or acute-care environment strongly preferred.
• Bachelor’s degree required; MBA or related master’s preferred.

**This is not a general healthcare administration role. We are specifically seeking leaders with meaningful experience in healthcare supply chain, GPO, sourcing, contracting, distribution, or related operational performance functions.