Technology Support Specialist

School Superintendency Union #29 Lee-Tyringham, Massachusetts

The Lee Public Schools has the following position available:

Vacancy #1782

Technology Support Specialist

GENERAL JOB DESCRIPTION:

Technical Support & Service Delivery: Provide end-user IT service and rapid problem resolution for faculty, staff, and students across Windows, Chromebook, and iOS environments. Deployment & Infrastructure Maintenance: Install, deploy, configure, maintain, and repair desktop workstations, audiovisual equipment, instructional technology, and peripheral hardware. End-User Communication & Rapport: Maintain clear, proactive end-user communication and build strong, collaborative relationships with clients and colleagues. Network & Software Operations: Support application configuration, hardware/software maintenance, and basic ethernet networking troubleshooting within a networked environment. Operational Readiness & Confidentiality: Maintain high attention to detail, safeguard confidential information, and perform additional duties as assigned.

COMPENSATION: $70,000-$85,000 annual salary, year-round contract

Please submit letter of interest and resume to:

Lee Public Schools Superintendent Office Attn: B. Bianco 300A Greylock Street Lee, MA 01238

application can be downloaded at https://drive.google.com/file/d/0B0LYbpc8AC8EYldndnZTV1Y4cXZGVTQ0anlIV1JDQjQzWHF3/view

The Lee Public Schools comply with all federal and state laws prohibiting discrimination in hiring or employment practices. The Lee Public Schools does not discriminate based upon race, color, national origin, sex, pregnancy or related conditions, disability, gender identity, religion, and/or sexual orientation.

POST: 11/12/26

REMOVE: When Filled

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Lee Public Schools

Job Description

Job Title: Technology Support Specialist Updated: October 29, 2026 Reports To: Superintendent of Schools Overview: Works as a dedicated, highly collaborative technical partner alongside district educators, staff, and students to deliver robust IT support and ensure seamless technology operations across the district. Core Objective & Team Philosophy: The Technology Support Specialist is a primary technical anchor for the district's daily educational and administrative operations. A critical function of this role is to provide responsive, high-quality technical service and maintain reliable instructional and administrative systems, ensuring staff and students have the technological tools needed for success.

Key Responsibilities:

• Technical Support & Service Delivery: Provide end-user IT service and rapid problem resolution for faculty, staff, and students across Windows, Chromebook, and iOS environments.
• Deployment & Infrastructure Maintenance: Install, deploy, configure, maintain, and repair desktop workstations, audiovisual equipment, instructional technology, and peripheral hardware.
• End-User Communication & Rapport: Maintain clear, proactive end-user communication and build strong, collaborative relationships with clients and colleagues.
• Network & Software Operations: Support application configuration, hardware/software maintenance, and basic ethernet networking troubleshooting within a networked environment.
• Operational Readiness & Confidentiality: Maintain high attention to detail, safeguard confidential information, and perform additional duties as assigned.

Qualifications & Requirements:

• Education & Experience: Associate degree in CIS (or other relevant field) or 5+ years of equivalent technician support experience.
• Technical Competency: Advanced understanding of Windows OS, Google Chromebooks, iOS devices, software deployment, and standardized workstations. Understanding of Microsoft Active Directory and Google Admin Console functions, including user maintenance. Experience with Papercut print management preferred. Knowledge of or willingness to learn instructional systems, including SMART boards.
• Core Skills: Strong technical reasoning, effective oral/written communication, ability to read/interpret procedural manuals, and capability to process basic computational figures (percentages, figures).
• Physical & Work Environment: Ability to thrive in dynamic educational settings, sit/stand/walk, view screens for long periods, and occasionally lift up to 20 lbs. Consistent and regular attendance is required.

Salary & Benefits:

Annual salary $70,000 - $85,000. Year-round contract. Benefits are as available to all Town of Lee employees.

Requirements

Technical Competency: Advanced understanding of Windows OS, Google Chromebooks, iOS devices, software deployment, and standardized workstations. Understanding of Microsoft Active Directory and Google Admin Console functions, including user maintenance. Experience with Papercut print management preferred. Knowledge of or willingness to learn instructional systems, including SMART boards.

• Core Skills: Strong technical reasoning, effective oral/written communication, ability to read/interpret procedural manuals, and capability to process basic computational figures (percentages, figures).
• Physical & Work Environment: Ability to thrive in dynamic educational settings, sit/stand/walk, view screens for long periods, and occasionally lift up to 20 lbs. Consistent and regular attendance is required.